Case Study: Versent Helps Companies Get Started in the Application Economy With APIs, the Currency of Digital

World®’16

GettingStartedintheApplicationEconomywithAPIs,theCurrencyofDigitalJoelWermut

PrincipalConsultant– Versent,DigitalAPI

DO3X84S

API

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Abstract

VersenthelpscompaniesgetstartedintheapplicationeconomywithAPIs,theCurrencyofDigital

Howcancorporationswithyearsofinvestmentinlegacytechnologypossiblycompetewithtech-savvystartupswithsuperiordigitalexperiences?AsatransformationpartnerwithspecialitiesinCAAPIManagementandCAIdentity&AccessManagement,Versenthasdeepexperiencehelpingtraditionallarge-scalebusinessestocompeteintheapplicationeconomy.

Inthissession,JoelWermut,PrincipalConsultant,willofferkeyinsightsandlearningsfromtwosuccessfuldigitaltransformationprojects:ServiceNSW,aStateGovernmentDepartmentintheAustralianstateofNewSouthWales,thatmakesiteasierforover7.6millioncitizenstoaccessmorethan800governmentservices;andTransUrban,atollingandinfrastructureproviderthatallowscustomerstotransactanywhere,anytimewithouthavingtocontactthecustomercallcenter.Joelwilldiscusshowtheprojectsempoweredtheseorganizationstoentersafelyintotheapplicationeconomy,deliverimprovedcustomerexperiences,acceleratetimetomarket,andlowertheiroperationalriskandcostprofiles.

JoelWermutVersentPrincipalConsultant,DigitalAPI

VERSENT


Agenda

CONTEXT:APPLICATIONSANDTHEECONOMY

ENTERPRISEAPI:SOMEHARDTRUTHS

Q&A

CASE1:SNSW – DIGITALLICENSE

CASE2:‘TOLLPROVIDER’– DIGITALTRANSFORMATION

1

2

3

4

5


Context:ApplicationsandtheEconomy


UnderstandingtheApplicationEconomyApplicationsinfluenceonMarkets.

Company‘X’

Company‘Y’


Engaged.

What’saTrackpad?

FirstLove.

YouhadmeatTrackwheel

TheAffair.

YouhadmeatRollerBall

UnderstandingtheApplicationEconomyHint:Thecorporatebreakup.It’snotyou.It’sme.

OMG

2004 2010 2015


UnderstandingtheApplicationEconomyDigitalDisruptionandtheAppEconomy

BBRY

AAPL


UnderstandingtheApplicationEconomySurprised?- ecoSystem >System.

No.ofappsintheAppStoreSource:Statista


UnderstandingtheApplicationEconomyStillnosurprise…GrowthinWebapis Since2005– PROGRAMMABLEWEB.COM

11493


UnderstandingtheApplicationEconomyLookalittledeeper– EveryecoSystem hasit’sbloodline.


EnterpriseAPI:SomeHardTruths“There’sAPI– andthenthere’sEnterpriseAPI”


EnterpriseAPI:SomeHardTruthsNotEveryAPIisbornEqually– becarefulwhatyouread.

WHENINROMERomeMetroLine‘C’– Underconstruction since2007


EnterpriseAPI:SomeHardTruthsRESTAPIis CurrencyofDigital(Hint:NomoreSOAP)

5.TheUniformInterface“ThecentralfeaturethatdistinguishestheREST

architecturalstyle”- Implementations(behaviour)aredecoupledfromservicestheyprovide(interfaces)–

encouragingindependentevolvability.


EnterpriseAPI:SomeHardTruthsAPIsarearelativelynewanduneasyconcept.Actiononyou!


EnterpriseAPI:SomeHardTruthsYou’renotNetflix– youcan’tjust‘turnitoff’.


RecapIfyouremembernothingelseaboutEnterpriseAPI

1. You’rebuilding..inRome.

2. RESTAPI– CurrencyofDigital(evolvability)

3. It’sa‘newconcept’– ActiononYou!

4. EnterpriseAPI– certainlynotintegration.


CaseStudy1– ServiceNSW


CaseStudy1– ServiceNSWIt’sallfunandgames..untilthePremiermakesanannouncement

Source:https://www.nsw.gov.au/premiers-priorities


CaseStudy1– ServiceNSWOpportunity- Unlocktheservice,Don’tmakeheadlinesforthewrongreasons.


CaseStudy1– ServiceNSWUnlockthedata,Don’tmakeheadlinesforthewrongreasons.


CaseStudy1– ServiceNSWUnlockthedata,Don’tmakeheadlinesforthewrongreasons.


CaseStudy1– ServiceNSWGatewayastheheartbeatoftheOrg.

Omni Channel

OrchestrateTransformationIntegrateCacheEncrypt / SignLog

Police Force

RegisterLink ProductsProof of Identity

Authentication - Uname / Pwd - Device / PIN - BYO-MFAFederate - SAML2 - OAuth / OIDC

NSW Agencies

AuthenticateValidateAuthorise - App - UserContent InspectionRate Limiting

IntegrationAPI

Cred Self ServiceUser ProfileClient ManagementDevice RegistrationLogging

IDP

DashboardSelf Service

MyAccount

CAAPIGATEWAY


CaseStudy1– ServiceNSWChallenge:you’vealreadytoldthegovernmentadozentimes


CaseStudy1– ServiceNSWStandardsarecrucial.Securityasaforethought.


CaseStudy1– ServiceNSWNSWDigitalLicence– Securelybrokertotrusted3rd Parties/Govt Agencies?


API:TalesfromtheBattlefield


CaseStudy2– Tolling&Logistics


CaseStudy2– Tolling&LogisticsHowhardcanitbetobuildanapp?


CaseStudy2– Tolling&LogisticsGettingStarted– 1.UnderstandtheBusinessContext


CaseStudy2– Tolling&LogisticsGettingStarted– 2.Talktheirlanguage(rememberyou’reintheminority).


CaseStudy2– Tolling&LogisticsGettingStarted– 2.Talktheirlanguage(rememberyou’reintheminority).


CaseStudy2– Tolling&LogisticsGettingStarted– 3.UnderstandExistingTechnologyFootprint


GettingStarted– 4.PullingitApart– Codeneverlies.CaseStudy2– Tolling&Logistics


GettingStarted– 5.Rememberyourprincipals:DesigningforRESTAPIArchitectureCaseStudy2– Tolling&Logistics

Web Mobile Web Mobile

CAAPIMAuthenticateAuthorizeVerify

ValidateRoute

RateLimit

TransformOrchestrateBusinessLogic

Document&Define

MicroservicesLayer

PresentationLogicUserInterface


GettingStarted– 6.Remindthemofwherethey’regoing,andhowthiswaspossible.CaseStudy2– Tolling&Logistics

TheAPIsdeliveredenablesecure,efficientandextensible capabilitiesforuseindigitalandacrossthebusiness,nowandinthefuture.


CaseStudy2– Tolling&LogisticsGettingStarted– 7.TheOnlyConstantisChange– ManagetheAPISandwich.


CaseStudy2– Tolling&LogisticsGettingStarted– 8.“TheAPIisdown”– HoldSteadyonMonitoringandAlerting


CaseStudy2– Tolling&LogisticsTheOutcomes– Nopain,nogain.


“DeployinContainers” “Deliveradeploymentpipeline?”



“ExperienceAPIs” “Fact:EveryAPIyoubuildwillbeExperienced”



Recap– Ifyourecallnothingelsefromthelast½hour

1– APIEconomy

§ Yes– APIsdirectly

impactedmarkets.

§ Ecosystem>system

2– EnterpriseAPI(HardTruths)

§ EnterpriseAPI!=‘api’

§ Rome

§ REST&Evolvability

(!soap)

§ ActiononYou!

§ Transformation

NotIntegration

3– CaseStudies

§ SNSW– APIsecurity–

theopportunityto

transformviaIdentity

§ Tolling– API&Digital–

TheAPPandDigital

Transformation


Questions?


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