Mobile subscribers in the Arab world are increasing by the day, and more mobile devices are shipped to the region in a daily bases, where mobile subscribers has exceeded No’ of Arab population itself to reach at 366 Million subscriber. Having this over-dosed demand on mobile devices has created more opportunities for businesses to leverage this “Always on customer hands” channel, for advertisement purposes or for support or even communication between employees, the tool used to automate and drive more sales, customer satisfaction and loyalty is Text Messages, where 99% of text messages are read within 3 minutes of delivery. Below success story “Case study” was created to show how Hilti, Fawry and Al Rajhi Takaful been able to leverage and integrate text messages into their businesses and what was the impact on each one. Read the case study and tell us what do you think? To contact us: [email protected]
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