Case Study: GM Financial Transforms App Deployments With CA Release Automation and Gold Deployment Standards

World®’16

GMFinancialTransformsAppDeploymentswithCAReleaseAutomationand“GoldDeploymentStandards”NoraKennedy- WindowsSystemsApplicationEngineer- GMFinancial

DO5X09S

DEVOPS

2 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

Agenda

ABOUTGMFINANCIAL

PHASESMOVINGTORELEASEAUTOMATION

QUESTIONS

SHAREDCOMPONENTIMPLEMENTATION

TIPSANDSUMMARY

1

2

3

4

5


AboutGMFinancial


AboutMe

AUTOMATIONEFFORTS

GMFinancialforover3yearsonWindowsCriticalApplicationsTeam

Responsibleforthetoolsandtechnologiesrequiredtoensure

successfulserverenvironmentsandapplicationstability

Workedcloselyinwithdevelopmentteamstocreatestandardsincommonbusinesstoolsaswellashelpedarchitectautomatedcodebuildandscantoolingsystems

ArchitectedCAReleaseAutomationplatform


GMFinancial’sNeedforInfrastructureChange

RapidexpansioninnationalandIOoperationsledtonoticeableissuesintheenvironment

§ Knowledgegaps

§ Inconsistenciesinapplicationenvironments

§ Miscommunicationbetweenteamsintheorganization

Morecomprehensiveaudit and compliancerequirements

Lengthyprojecttimelinesandmissingdeploymentdates


PhasesofReleaseAutomation


PhasesofImplementingCAReleaseAutomation

AlmostnoautomationintheenvironmentandanythingautomatedwasdonebyPowerShellscriptsandinconsistent

SinglebusinessserviceimplementationforCAReleaseAutomationfromdevelopmenttoproduction

IntegratingCAReleaseAutomationintoNorthAmericanapplications

Collaboratingandintegrationapplicationswithinreleasepipeline

Pre-CAReleaseAutomation

ProofofConceptwithCAReleaseAutomation

ImplementingSharedComponents

ContinuousUpdates


PhaseImplementationTimeline

TITLE OCT2015

NOV2015

DEC2015

JAN2016

FEB2016

MAR2016

APR2016

MAY2016

JUN2016

JUL2016

AUG2016

SEPT2016

OCT2016

NOV2016

DEC2016

Pre-CAReleaseAutomation

ProofofConcept

ImplementingShareComponents

ContinuousUpdates

NoAutomationinMostEnvironments

TestingRA

SettingupRAforMultipleEnvironmentIntegration

ContinuousDeploymentUpdates


DeploymentsbyMonth—DramaticIncreasefromJanuary

0

500

1000

1500

2000

2500

January February March April May June July August September

DEPLOYMENTSBYMONTH


GMFinancial’sAutomatedSDLC

Design

DevdesignsBusinesscoderequest Build/Scan Test

CAServiceVirtualization

Perfecto

Deploy

CAReleaseAutomation

BusinessRequest

ApplicationServers

Developersubmitsrequest

forcodepackagetomovetoQA

CustomergetsProduct

Projectiscompleted

DeployingDEV/QA/TRN/PR

D

TestingQATicketssendtoQA

Movingtoreleaseautomation

CodeCheckedintoTFS


SharedComponentImplementation


WhatisaSharedComponent?

Enablesuserstocreatereusable,standarddeploymentworkflowsthatcanbesharedacrossamultitudeofapplicationsandenvironments

Reducestheamountofworkrequiredtocreatemultipleworkflowsforsimilardeployments

Helpsreduceerrorsinthedeploymentprocessbyensuringthatallteamsfollowthesameguidelinesforthedeploymentofstandardapplicationtypes


ProcessforDefiningGoldenStandardsUsingSharedComponents

IDENTIFYDeterminewhatshouldbebrokenoutintoasharedcomponentbyanalyzingspecificreleaseneedsincompanyenvironment

STANDARDIZESetupstandardswithinsharedcomponentcreationprocess,aswellasdeploymentstandardsbetweenapplications

INTEGRATEImplementsharedcomponentsintoapplicationsusingcollaborationbetweenteams

UPDATEConstantlylookforimprovementsbyaskingforfeedback,analyzingcurrentdeploymentprocedures,androtatingresponsibilitieswithintheteam


SharedComponentIdentify

§ Determinesimilarandrepeatableactions indeployment

§ Fitactionsintospecificcategories– Artifacttypedeployments:IIS,.NET,Tibco

BusinessWorks (javaapplication)– ReleaseIntegrationtasks:DEVTest,ServiceNow,F5

§ Outlinebasicfunctionsrequired§ Identifybestactions fordeployment§ Identifythenecessaryvariables foreachdeployment§ Communicatedeploymentstepsbetweenteamsthat

arepartofthereleaseprocesstogetfeedback


SharedComponentStandardize

§ SetupartifactbuildintegrationtohaveastandardpackagebeforeitispushedintoCAReleaseAutomationwithapplicationslikeJenkins

§ Workwithotherteamstosetbestpracticesfordeployments

§ Limitsharedcomponentversions betweenCAReleaseAutomationapplicationstomaintainconsistencyinreleases

§ UsecommonnamesacrosssharedcomponentsinCAReleaseAutomationtoeasilyidentifyactionandflowsections– Foldernameslike‘Logging’includeloggingconfigurations– Parametervalueslikeenvironmentusingsimilarnameslike

‘service_account’forapplications


SharedComponentIntegrate

§ Setupflowsthatwillbecomeprocessesforeasyonboardingofapplications

§ Testinalowimpactenvironmentwhenmakingchangesandthenexpandtoatrialgroupbeforepushingchangestoallapplications

§ Discusssharedparametervaluesbetweensharedcomponentsthatcanbeleveragedinapplications

§ Usesharedcomponentstointegratedeploymentcallsoutsideofcodereleases– AutomatedTest:DEVTest andPerfecto– DeploymentApprovals:ServiceNow


SharedComponentUpdate

§ Rotateteammembersupdatingsharedcomponentstogetafreshperspective

§ Tagprocessesbeforeupdatingforeasyrollback§ Communicatechallengeswithsharedcomponentlayoutfor

brainstormingbetweenteammembers§ Requestfeedbackfromuserstoaddnewdeployment

functionsandfeatures§ Workasateamtoconstantlyimprovedeploymentprocesses

– Canwesetaflowtoperformerrorhandlingifadeploymentactionfails?

– Canwherecanwegetthebestlogsforadeploymenthavingissues?

– Canwegooffkeywordsinlogstoautomaticallyfixdeploymentissues?


DeploymentTimesbyEnvironment

00:00.0

01:26.4

02:52.8

04:19.2

05:45.6

07:12.0

08:38.4

10:04.8

11:31.2

DEV QA PRD

Deployment…

AVERAGETIMESFORDEPLOYMENTSSUCCEEDED


TipsandSummary


TipsforaCAReleaseAutomationUser

WhatNOT todo

§ Overuseloopingindeploymentswithartifacts

§ Setenvironmentandattributeparametersindeploymentsthatarenotnecessary

§ Setupnon-repeatableprocessesinsideindividualapplicationdesign

§ Setupanenterpriseinstancewithoutanenterprisedatabase

Whattodo§ Setacentralservertocollectlogsandsend

notificationemails§ Setbrowserto90%zoom§ Leveragetokenvaluesforactionvaluesin

flows§ Usecommunitysitetoaskquestionsand

lookforpatchupdates§ UseCIapplicationsforintendedpurpose


OutcomeofAutomationAsweincreasedstabilityinourenvironmentsourteamwasgivenmoreresourcestocontinuedevelopmenteffortsinCAReleaseAutomationallowingustoupdateandoptimizeourdeploymentprocesses.

PhasingAutomation

PhasinginautomationhelpedourteamevaluateCAReleaseAutomationinourenvironmentanddeterminebestpracticesforlong-termuse.

BenefitswithAutomationUsingCAReleaseAutomationhashelpedimprovesoftwaredevelopmentstabilitybycreatingrepeatableprocessestominimizeinconstanciesandshowvisibilityintothedeploymentpipeline.

SummaryUsingReleaseAutomation’ssharedcomponentfeatureallowsforrepeatableprocessesinsoftwaredevelopment.


Questions?


RecommendedSessions

SESSION# TITLE DATE/TIME

DO5T03PLeadershipPanel:ContinuousDeliveryintheFinancialServicesIndustry 11/16/2016at04:30pm

DO5T14SAnalystKeynote:ContinuousDelivery:MakingDevOpsAwesome 11/17/2016at10:30am

DO5T19SGMFinancialBuildsaSustainable,Holistic,ContinuousDeliveryPractice 11/17/2016at04:30pm


MustSeeDemos

ModernizeAppDeliveryIntegratedCDTheater5- DOV501P

DeliverTestDataFasterTestDataManagerTheater5- DOV511P

DeliverBetterAppsServiceVirtualizationTheater5- DOV507P

OrchestrateYourReleaseReleaseAutomationTheater5- DOV513P


DevOps– ContinuousDelivery

FormoreinformationonDevOps– ContinuousDelivery,pleasevisit:http://cainc.to/PiTFpu

Technology

Case Study: GM Financial Transforms App Deployments With CA Release Automation and Gold Deployment Standards