Capgemini Digital Reference Architecture with HPE

The information contained in this presentation is proprietary.© 2014 Capgemini. All rights reserved.

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Capgemini/HP Digital Reference

Framework (DRF)

Discover Conference

June 2015

Presented by:Moe Ungar, FSGBU Capgemini Executive for HP

Robert Thompson, FSGBU Capgemini Digital Architect

Pradeep Akurati, HP GTM Strategy, Capgemini Alliances

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Capgemini Digital Reference Framework | June 2015 | Financial Services

Capgemini Proprietary | Copyright © Capgemini 2015. All Rights Reserved

Disclaimer

NOTICE TO THE RECIPIENT OF THIS DOCUMENT (“Recipient”)

The information contained herein, as well as any information shared by Capgemini relating to this subject matter, are the proprietary and confidential information (“Confidential Information”) of Capgemini Financial Services USA Inc., and their release would offer substantial benefit to competitors offering similar services. The Confidential Information includes descriptions of methodologies and concepts derived through substantial research and development efforts undertaken by Capgemini. It is the position of Capgemini that this document and/or Confidential Information are not considered subject to release under the Freedom of Information Act, if applicable. Recipient shall use this document and/or any Confidential Information solely for the purpose of evaluation for contract award. In the event that Capgemini and Recipient are not otherwise parties to a non-disclosure agreement which protects Capgemini’s Confidential Information herein, Recipient agrees to maintain in confidence and not to disclose the Confidential Information except to its employees or agents on a “need to know basis.” Your acceptance of the submissions of this document and evaluation thereof indicates your agreement to these terms.

Copyright 2014 Capgemini Financial Services USA Inc. All rights reserved. No part of this document may be reproduced by any means or transmitted without the prior written permission of Capgemini except with respect to copies made or transmitted internally by you for the purpose of evaluating this document. All copies of this document (or any portion hereof) and any accompanying electronic copies should be returned to Capgemini or, at Capgemini’s option, destroyed at the end of the document evaluation period if Capgemini is not selected.

The term "Capgemini" appearing in this document may refer to Capgemini Financial Services USA Inc., or to one or more of its global affiliates; however, this document is being submitted by only Capgemini Financial Services USA Inc., which is solely responsible for its contents and Capgemini Financial Services USA Inc. shall be the contracting entity if its document is selected.

Capgemini Financial Services USA Inc.

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Agenda

HP and Capgemini Partnership

HP + Capgemini Digital Transformation

Digital Reference Architecture

Links and Key Contacts

Digital Vision & Guiding Principles

Business Strategy

Digital Operating Model

Digital Capabilities

Digital Roadmap

Cloud Migration

IT Operating Model

IT Capabilities

Pathway to DigitalTransformation

Digital Architecture

Digital Business Transformation

Digital IT Strategy &

Architecture

Today’s Agenda

Domain Solutions Functional Solutions

Digital Development &

Deployment

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The Digital Reference Architecture leverages the unique strengths of HP + Capgemini

Capgemini is one of the world's foremost providers of consulting, technology, outsourcing services and local professional services

Capgemini is a leader in the Open Group and provided Intellecture Property that was the basis of the current TOGAF methodology

Capgemini Financial Services Global Business Unit provides industry leading services for the financial industry and has developed reference architectures for the major industries it serves

HP has developed solutions to address New Style of Business that provides a foundation for Capgemini Digital transformation Services

Solution includes Cloud, Big Data, Mobility and Security leveraging HP hardware, software, technology services and Financial Services

HP and Capgemini’s Financial Services Global Business Unit share a common understanding of the problems our customer face in the rapidly changing digital marketplace

We have joined together to build a Digital Reference Framework that leverages our combined industry knowledge and experience

The framework provides tools and services to help our customers successfully navigate the journey to a Digital world

© Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Digital Transformation

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HP Capabilities to drive Capgemini Digital Marketplace

Transforming to an on-demand IT

infrastructure

Empowering

a data-driven

enterprise

Enabling the most

productive workplace

Protecting your digital

assets

Cloud

Big Data & Analytics (Business Information Management)

Mobility & workplace

Cyber Security

Converged Systems for SAP Hana & Microsoft Analytical Platforms

Moonshot & Citrix triangulation

Unified Wired/Wireless, 3PAR and StoreOnce

HP Enterprise Group Solution Play

Superdome X and Gen8, 9 Servers & Converged Systems for Microsoft Migration End of Support – WS2003, SQL and SharePoint

HP innovation engine for the New Style of Business

> Generate revenue and profit growth

> Improve customer experience

> Enhance employee experience

> Reduce cost

> Reduce risk

> Increase agility & flexibility

Customer Business Outcomes

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Digital technologies are disrupting “business as usual”, driving profound changes across the business and its supply chain

Being “Digital” means seeing digital technology advances as a way to change the way business is done – by getting closer to customers, empowering employees, and transforming internal business processes

Digital transformation is a technology-driven change impacting not only industry structures and strategic positioning but all levels of an organization and its extended supply chain

Bottom Line: traditional Operating Models are being forced to adapt to support new business models

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Four key imperatives form the bedrock of effective digital transformation – enabling clients to meet challenges head-on

Rethink / Redesign Customer Experience

• Spend time understanding customer behavior and designing the customer experience from the outside in. Figure out what customers do and why, where, and how they do it. Identify where and how the experience can be digitally enhanced across channels.

Invest in new Digital Channels

• Use digital technologies to increase reach and engagement through smart investments in new digital channels. Provide user-friendly mobile apps, develop rewarding social media experiences, and rebalance marketing spending to reinforce the engagement.

Derive Insight from Customer Data

• Put customer data at the heart of the whole customer experience. Become more scientific, using metrics and analytics to inform the change — everything from understanding current usage of products and services to segmenting the customer base and proactively offering personalized deals and designing predictive marketing campaigns.

Strategically Leverage Existing Assets and Migrate to Cloud

• Seamlessly mesh the physical and digital experiences, not by replacing the old with the new, but by using digital technologies to enhance the customer experience by leveraging valuable existing assets.


HP + Capgemini Digital Transformation

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Capgemini is a demonstrated leader in understanding and harnessing digital for the benefit of customers worldwide

Thought Leadership - TechnoVision

Capgemini has spearheaded an ongoing 15-year effort to capture key digital concepts in the TechnoVison framework that is conceived as a tool for Digital Transformation

Investigation – MIT Collaboration

Capgemini performed a study in collaboration with MIT. It demonstrates that many enterprises are racing to become digital, and the ones doing it well are gaining substantial competitive advantage

Execution – Digital Readiness Assessment

Capgemini developed a “Digital Reference Architecture” based on the digital capabilities to help clients implement their digital transformation

Capgemini developed the “Digital Readiness Assessment” to help client understand their digital state and plan their digital transformation

HP has developed products and services that supply key capabilities to support the transformation to Digital

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HP + Capgemini provide the assets and experience to provide clients with a clear path for transforming their businesses

Capgemini Digital Transformation

HP Capabilitie

s

• Infrastructure on demand• Protecting digital assets• Big data• Digital workplace services

• Organizational and operating model changes

• Architectural changes and integration points

Operational Process

Data Integration

• Social• Mobile,• Analytics• Cloud• Internet of

Things

Digital Transformatio

n Simplification

Capgemini Digital

Capabilities

• TechnoVision thought leadership –develop a vision for digital transformation

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Capgemini helps customers systematically embrace digital technologies as a means to transform their businesses


Business Strategy



Digital Roadmap

Cloud Migration

IT Operating Model

IT Capabilities




Architecture



Deployment

Pathway to Digital Transformation

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Capgemini’s Business & IT Transformation team offers expertise to guide and execute our customers’ digital journeys

Digital Roadmap

Assess digital capabilities against broader business and technology goals, e.g. specific customer and employee journeys

• Aligned with Technovision and MIT research• Getting aligned with Digital Maturity Assessment (business

focused)

Mobilize and manage a transformation program to build digital capabilities and deliver organizational change against specific business objectives


Define the roadmap for technology investment in the context of a digital transformation or specific digital business and technology objectives

Align investment in digital technologies (e.g. Social, Mobile, Analytics, Cloud, Things) with leveraging, simplifying and transforming existing strategic assets

Relevant in the context of a digital business strategy but also in organizing digital fundamentals in anticipation of a business strategy


Define ways of working in the context of digital transformation. Positions business, IT and the digital services unit (where appropriate)

Delivered recently for global insurer (with their new Chief Digital Officer) and two leading global financial institutions

IP is strong, proven, works well, establishes and deepens relationships

Complements other digital offers and positions delivery sourcing discussions

Cloud Migration

Create the portfolio view of cloud suitability in the context of a digital architecture

• Identifies candidate client facing applications• Confirms cloud options (IaaS, SaaS, PaaS, etc.) in line with

Capgemini capabilities• Defines value realized through cloud migration

Builds on existing capabilities and IP (e.g., platform simplification, IT strategy).


Digital Reference Architecture

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A “successful” digital architecture must accommodate and orchestrate existing and evolving technological and business requirements

DigitalArchitecture

Financial Services Industry

Insights & Experience

Digital Strategies & Capabilities

(e.g., Omnichannel Experience,

SMACT, Technovision)

Existing (“Legacy”) Information Assets

Enabling Technology Solutions

Industry-Aligned Reference

Architectures

TOGAF & Architectural Best

Practices

Digital Architecture Design Objectives

The digital architecture must:

Enable the enterprise to successfully drive digital strategies

Draw upon and utilize architectural best practices such as TOGAF

Build upon Capgemini industry experience and industry-specific reference architectures

Embrace and flex to accommodate current and emerging digital technologies

Enable enterprises to leverage a broad range of enabling technology solutions developed by HP and other innovators

Integrate with and fully exploit critical existing IT systems and assets

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The Digital Reference Architecture describes how digital and traditional capabilities function collaboratively to drive digital

Tools & Frameworks

Security

Employee Engagement ZoneExternal Customer Engagement Zone (SMAC)Cloud-based Infrastructure

Internal Customer Engagement Zone (Omni - Channel )

Integration

Managed Infrastructure

Development

App Dev Accelerators

Context Broker

Info Bus Architecture

The “Internet of Things”

BYOD

Operate Anywhere

Data-driven Process Optimization

Biometrics

Integration Platform (iPaaS)

Smart Advisors, NLP and Gamification

Mobile Deploy

Externally Managed SaaS

BYOA

Integrated Content Management

Core Front-Office Systems (LOB)

Catalog of Services

Business Ops Monitoring

Cloud Protection

Infrastructure Security

Device Independent Identity

Threat Assessments

Converged Infrastructure

On-Demand Hybrid Cloud*

Virtualized Infrastructure

Customer Social NetworksCustomer Analytics Visualization tools

Single App, multiple LOBsCloud Storage and

Sharing

Personalized Mobile Apps Partner Apps

Platform as a service

Infrastructure as a service

Virtualized Storage

Enterprise Web Site

Configuration Management

External APIs (REST) Internal Managed Services (SOA)

Digital Capabilities Traditional Capabilities

Customer Social Networks

DevOps

Shared Services

Operational Systems

Flex Process Busand AI Engine Analytics and Visualization Digital/Social Refinery

Search-based Discovery Cloud Office Systems

Opinion Mining

Core Product Systems (LOB)

Process Automation Decision Support

HR Finance Reporting

Key:

Digital Reference Architecture (Shown with Representative Digital and IT Capabilities)

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Digital Architecture Alignment is a key Capgemini service offering that assesses architectural readiness and provides a roadmap for deploying the digital architecture

Structure Transformation

Roadmap

Define Bridging Measures &

Initiatives

Describe Digital Architecture

Target

Evaluate Current

Architecture & Gaps

Identify In-Scope Digital Capabilities

Understand Digital

Objectives & Define Scope

Duration: Approximately 6 to 10 weeks (depending upon scope, complexity and other relevant factors)

Digital Architecture Alignment

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In partnership, Capgemini and HP are well-positioned to enable and drive end-to-end digital transformation

> Alignment with business and digital strategy> Holistic and integrated view: technology,

operating model, architecture, process> Integrated offerings – logical and systematic> Clear roadmap to drive transformation

> Increase agility & flexibility> Reduce cost> Generate revenue and profit growth> Reduce risk> Improve customer experience> Enhance employee experience

Capgemini HP


Links and Key Contacts

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Key Contacts

Capgemini

Robert Thompson• [email protected]

Mo Ungar• [email protected]

Links TechnoVision 2014 Digital Readiness Assessment for FS

HP Krystianne Avedian

• [email protected]

Pradeep Akurati• [email protected]

mailto:[email protected]


http://www.capgemini.com/thought-leadership/technovision-2014

http://www.capgemini.com/digital-readiness-assessment-for-financial-services




THANK YOU


Appendix

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Capgemini helps customers successfully embrace digital technologies as a means to transform their businesses

What business outcome are we trying to achieve and why is this important ?

What are our core guiding principles for digital transformation?

What are the desired customer journeys?

What are the core set of digital business capabilities which need to be enabled by the business?

Which business capabilities can digital technology enable?

Which ones do we have and need?

How will we realize the digital vision?

How do business priorities differ by region, business unit & channel ?

What are the key business roles and reporting relationships to get work done?

How are decisions sponsored, made, and enforced?

Which capabilities does the IT org need to enable for solution design, development, and delivery in radically faster cycles?

How will IT collaborate with the business to build and deliver digital capabilities?

What are the organizational structures, governance, R&R and management processes required to run a digital org?

What is the digital architecture vision and strategy?

What is the best way to leverage existing strategic IT assets?

What are the gaps in technology required for enabling digital capabilities?

What should the app, data and infrastructure architecture look like?

What services can be migrated to the cloud?

What Infrastructure changes are required?

What is the migration plan? Which pre-packaged solutions can help

enable digital capabilities and accelerate digital transformation?

What business and IT initiatives and projects are needed to implement the strategy?

What is the sequence in which these should be delivered?

What is the approach to organizational change?

Pathway to Digital Transformation


Business Strategy



Digital Roadmap

Cloud Migration

IT Operating Model

IT Capabilities




Architecture



Deployment