Ca mdm marketing presentation

Enterprise Mobility Management Solutions

Harish Lakshminarasimhan

2 Copyright © 2013 CA. All rights reserved.

20052013

What a difference8 years make.

St Peter’s Square 2005 vs. 2013

Does this look familiar?

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=x3T5qVXNsnbYZM&tbnid=ANcRETyyfXVRAM:&ved=0CAUQjRw&url=http://www.telegraph.co.uk/news/worldnews/europe/vaticancityandholysee/4603324/Pope-Benedict-XVI-calls-Holocaust-denial-intolerable.html&ei=NtoXUqqkKOuvigKSooDQDQ&bvm=bv.51156542,d.cGE&psig=AFQjCNGVRo6xbSl0ZnOyoBVrKp9Qb6a3Vg&ust=1377381082395062


40% of IT executives say they allow their users to access corporate information with their own smartphone...

70% of users say they are already accessing corporate information with their own smartphone

-IDC

Mobility …..its a deluge!


The mobile enterprise

Today’s employees will be most productive when they

use the device they are most comfortable with.


“120,000 cell phones are lost annually in Chicago taxi cabs”*

*http://www.micro-trax.com/statistics/

…but, did you know?

“~113 smartphones are stolen or lost every

MINUTE”*

1.6M phones stolen in 2012**

** NY Attorney General’s website


“How do I protect my corporate data on my mobile device in case it is stolen.”

“How do I ensure what apps and features by employees can and cannot access?”

“How do I manage exploding work-related telecom expenses on my employees’ devices.”

Some Day-Day Use Cases ….


Increased Productivity

Security, Control, Performance

“Follow IT policies, whichever device or app you

use and what your role permits”

ITUsers

“I just want to do my job. Make it easy for me to

work on ANY device from ANY where!!”

..where both Users and IT have their own expectations!


CONTENT

Grow business through improved customer engagement and accelerated application delivery

Improve employee productivity and provide a secure mobile work environment

Increase efficiency by mobilizing IT and automating processes

CIO

From the corner office!

IT EMPLOYEES

CUSTOMERS

DEVICE APPS


CA’s viewpoint on Mobility ….through the CIO lens

DeviceManagement

AppDevelopment

& Distribution

App Management

Operational Support

Email & Content

Management

Identity & Access Management

Security

CONTENTDEVICE APPS


CA solution portfolio for Enterprise Mobility Enablement

CONTENTDEVICE APPS

DeviceManagement

AppDevelopment

& Distribution

App Management

Operational Support

Email & Content

Management

CA MDM

CA Application Delivery

CA Layer7 API integration

CA MAM

CA App Perf. Management

Nolio

LISA

CA MCM*

CA MEM*

CA Data Protection

CA API Security & Management

Access Control; *Minder


Mobile Device Management (MDM)

CONTENTDEVICE APPS

DeviceManagement

AppDevelopment

& Distribution

App Management

Operational Support

Email & Content

Management

CA MDM



CA MAM


Nolio

LISA

CA MCM*

CA MEM*

CA Data Protection




CA Mobile Device Management

Unmanaged to managed in 90 seconds

Simple, scalable SaaS-based Mobile Device Management #BYOD #BYOT

User-friendly Enterprise App Store and over the air policy management

Near real-time device status, control and telecom expense analytics

Multi device and OS support


CA Mobile Device Management

MANAGE• Remote wipe/lock• Application

blacklist• Manage by policy• Telecom Expense

Management

SECURE• Policy enforcement• Quarantine jail-

broken devices• Email security,

access control

PROVISION• User-friendly enroll• Zero-touch config• Enterprise App

Store• VPP support

SUPPORT• Track devices /

Apps• Keep Apps up-to-

date• OTA updates,

config


CA MDM - Manage

Provision Secure Manage Support

• Cross Platform

• Role based enterprise app store

• Users access the latest version of apps needed for business

• Deploy corporate developed Apps

• Deploy wrapped apps

• Mandatory/silent app installations

• App update notifications

Copyright © 2013 CA Technologies

14


CA MDM - Provision



15

• Cross platform

• Consistant look and feel end-user self service portal

• BYOD / IT onboarding

• Selective wipe of corporate only data

• Pre configured Apps delivered upon enrollment


CA MDM - Support


• Platform/App decision support

• Comprehensive device hardware inventory

• Comprehensive software analysis

• Event reporting via MDM Server

• Operations integration


16


CA MDM - Secure


• Content security features

• Self service device locate

• Remote Lock/Wipe

• Email remediation for non compliant devices

• Jailbreak/Root detection

• App whitelist / blacklist

• OTA enforcement of security policies


17


CA MDM – Multi-tenancy

Hirerachical structure to cater to carriers, MSPs who can in turn provide MDM services across different enterprise

Share common resources across enterprises, providing economies of scale

Super Admin console and a simple wizard to provision and deliver MDM services in matter of minutes

Tenant specific branding for MDM server and customized Mobile MDM App certs, profiles

Impersonation enterprise admin and access any enterprise portal with single login


Advanced reporting, analytics, and device usage


What is Unique about CA MDM

CA MDM

Device Diversity (includes Windows desktop)

Highest Scalability and Availability

Cross Product Integration

Extended Analytics/Reporting


Mobile Application Management

CONTENTDEVICE APPS

DeviceManagement

AppDevelopment

& Distribution

App Management

Operational Support

Email & Content

Management

CA MDM



CA MAM


Nolio

LISA

CA MCM*

CA MEM*

CA Data Protection




Roadmap – CA Mobile Application Management

ControlAnalyze

Secure Manage

Crash & defect collection, reporting User satisfaction reporting Dynamic real-time App analytics,

security, risk monitoring

App Authentication, SSO, VPN GeoFencing, TimeFencing Remote app locking, wiping

App wrapping & containerization Data encryption, at-rest, in-motion Detailed App performance reports

Rich SDK providing MAM features Capture & create automated tests Remote control of apps for support Remote live support in-app help

23 Copyright © 2013 CA. All rights reserved.Copyright © 2013 CA Technologies23

24 Copyright © 2013 CA. All rights reserved.Copyright © 2013 CA Technologies24


Discipline: Content Management

CONTENTDEVICE APPS

DeviceManagement

AppDevelopment

& Distribution

App Management

Operational Support

Email & Content

Management

CA MDM



CA MAM


Nolio

LISA

CA MCM*

CA MEM*

CA Data Protection




CA Mobile Content Management

Access controlled content synchronization Seamless mobile access to SharePoint,

DropBox, … ActiveDirectory, LDAP integration Content secured at-rest, in-motion Secure e-mail attachments SaaS or on-premise storage

Content editing, commenting, collaboration Simple note editing, sharing Fine-grained content access, sharing

policies Content-level access rights Remote content wiping

Secure

Collaborate

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Mobile Content Management


Email access control

Use native mail client

Content aware encryption

Supports inter and intra company email

Mobile Email Management


CA solution portfolio for Enterprise Mobility Enablement

CONTENTDEVICE APPS

DeviceManagement

AppDevelopment

& Distribution

App Management

Operational Support

Email & Content

Management

CA MDM



CA MAM


Nolio

LISA

CA MCM*

CA MEM*

CA Data Protection




EMM is not an island

30

CA EMM

Identity & Policy

Management

Strong Auth

Unified Device

Handling

Device and App Risk Profiling

Support Desk Integration

Data Leak protection

Single Management point for all resources

Protect App and Data with convenient, strong

authentication

Provide management for mobile and non-mobile.

Enterprise and BYOD

Eliminate risk by profiling devices and apps at run time

Unified process for all support

Prevent Data leak to, from and on devices, apps


Continued Rise in Business Apps

Business Applications continue to gain traction!

• Nearly 81% plan to write to 2 or 3 OS’s, for business apps

• Next 3 months, developers plan to develop:• Field Service, Data Collection, & Forms Apps

(46.8%)

• Productivity Apps (43.9%)

• Business Intelligence Apps (34.9%)

• Nearly 39% plan to write apps for a private enterprise app store

29.3%


CA’s Mobility Vision

DATADEVICE APPS

Identity & Access Management

Mobile DEVICE

Management

Mobile APPLICATION Management

Mobile CONTENT

EMAIL Management

Security

Addressing TODAY’s challenges Solving TOMORROW’S problems

Mobile DevOPs

Mobile (App) DEPLOYMENT

APPS

Mobile Services Management

Release Mngnt

Testing

API Virtualization

Crash Analytics

Security

Performance

Operations

Support

Services, Support


Mobility is just an extension of what we do… – Address end-to-end functional areas – Unique in delivering an end-to-end service managed view

Strategic focus and investment leveraging CA leadership positions in cloud, security and management– Strong vision, roadmap and commitment

We are here to help you on all things, Mobility!

Summary

Pulling it all together…

A Real –Life Use Case


Clinicians are using personally owned iPads for many things– Email– Clinical imaging access– Clinical data

Clinic wants to streamline the prescribing process so that it can be driven quickly from a tablet– Patient history immediately available– Current and previous prescriptions searched and correlated for

contra indications, allergies, prescribing conflicts etc.– Immediate prescription processing – no form filling

Let us imagine a healthcare company…


Users and their devices

Applications

Needs Assessment

Side-effects( SQL Database)

Clinician records(Client/Server)

Patient records(Web)

SQL

.net

Web Services


Users and devices

Applications

The App: Integrate and republish the APIs via Layer 7




SQL

.net

Web Services

Mobile Access Gateway


The Prescription app on Clinician’s device

Applications

Access Controls: Clinician using Prescription app




SQL

.net

Web Services

Mobile Access Gateway

AuthMinder

OAuthtoken

OAuthtoken

1: Strong authentication

2: Token delivered

3: Token trusted by L7 Mobile Access GW

Private key securely stored on the mobile


Patients and their devices

Applications

Access Control: patient self-service, multi-channel




SQL

.net

Web ServicesC

A

Sit

eM

inder

Patient self service web application

AuthMinder

OAuthtoken

1: Strong authentication

2: Token delivered

3: Web channel protectedby SiteMinder

OAuthtoken


CA-MDM

Clinicians and their devices

Applications

Clinicians and BYOD: device management and security




SQL

.net

Web Services

CA-MDM• Enterprise App

Store• Device inventory• Configuration

policy

CA-MDMConfiguration policy to manage the device• Configuration / passcode• Required apps• Device encryption• Remote wipe• Jailbreak detection• Maintains / monitors

compliant state


Mobile Email Management

Two simple rules:

Clinician must not have email access from unmanaged devices

Patient data must never be transmitted in clear

Patient data; PII



Securing patient data over email

Exchange server

CA-MDM

DataMinder

CA-MEM

LDAP

1) Email is sent asking for an expert opinion from a clinical consultant (with a red tie!)




Exchange server

CA-MDM

DataMinder

CA-MEM

LDAP

2) Exchange server checks with CA-MDM whether device sending the email is managed and in a compliant state




Exchange server

CA-MDM

DataMinder

CA-MEM

LDAP

3) If the device is properly managed it is allowed to send email. Next the email content is scanned with DataMinder to see if it contains patient confidential data….




Exchange server

CA-MDM

DataMinder

CA MEM

LDAP

4a) If the email does not contain any sensitive data it can be sent on its way….




Exchange server

CA-MDM

DataMinder

CA-MEM

LDAP

4b) If it does contain patient data the email must be encrypted. The consultant’s public key is retrieved from an LDAP directory.




Exchange server

CA-MDM

DataMinder

CA-MEM

LDAP

5) The email is encrypted and sent on to the consultant.



CA-MEM

6) On their mobile device, consultant opens the email as usual. When they access the encrypted attachment they are asked to authenticate using the same process and credential they use for application access.

7) After successfully authenticating the email can be decrypted and the contents viewed.


And finally, when it’s all over…


Clinicians and BYOD: device management and security

Requirement CA-MDM solutionMaintain inventory of devices Manages device inventory and custody by

user

Prevent use of jailbroken / rooted devices Jailbreak detection and remediation policy

Mandate the use of strong authentication and Prescription apps

Enterprise App Store and policy-based app deployment

Monitor / maintain compliant configuration, for example:

Encryption: storage and backupsPasscode lock

Configuration Policies to control all aspects of device configuration and security

Incident response / cleanup Remote lock, selective wipe, and factory reset capabilities

Technology

Ca mdm marketing presentation