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The Atlassian Story Scott Farquhar [email protected] Twitter: scottfarkas From garage to $60 million in 8 years

Business of software 2010 atlassian lessons

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Page 1: Business of software 2010   atlassian lessons

The Atlassian Story

Scott [email protected] Twitter: scottfarkas

From garage to $60 million in 8 years

Page 2: Business of software 2010   atlassian lessons

Launch

Build

Plan

Concept

Track

1

2

3

4Atlassian8 years: Bootstrapped

3 months: Venture Funded

Page 3: Business of software 2010   atlassian lessons

Start with two Need a co-pilot1

Page 4: Business of software 2010   atlassian lessons

Share the low points

Photo from Botswana

Page 5: Business of software 2010   atlassian lessons

Share the high points

Page 6: Business of software 2010   atlassian lessons

Half each That means 50/50!

Page 7: Business of software 2010   atlassian lessons

Need a model Not all models work for bootstrappingbiz

^2

Page 8: Business of software 2010   atlassian lessons

Atlassian ModelEnterprise Software Freemium Model

SalesForce.com DropBox

Page 9: Business of software 2010   atlassian lessons

Model Evolution

•No $ for sales team? Must sell itself

•Sell itself? Must be low price

•Low $? Must sell 000s of copies

•000s of copies? Must sell globally

•Customer must buy, we can’t sell

sell itself affordable global open

Page 10: Business of software 2010   atlassian lessons

Stay true to your model

Page 11: Business of software 2010   atlassian lessons

Use your own product

3

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You are your own best customer

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Page 14: Business of software 2010   atlassian lessons

Entire funnel4 Measure everything

82% under 100 days

97% under 100 days80% under 100 days

80% under 100 days

Notes:

- Bamboo and Crowd server id only mandatory since Aug 07, so will be under-represented in > 300 days

- As there may be earlier evaluations, this represents the minimum sales cycle. It may be longer, but not

shorter

- This only represents commercial licenses where we could match a previous eval license.

- Please contact Scott for the methodology before making any decisions on the above data.

57% 25%

13%5%

JIRA Sales Cycle (Days)

200+

101-200

51-100

0-50

200+

101-200

51-100

0-50

81%

16%3%

Crowd Sales Cycle (Days)

60%20%

14%6%

Confluence Sales Cycle (Days)

59%21%

17%4%

Bamboo Sales Cycle (Days)

9/06/10 10:16 AM

Product Spotlight Report (Greenzone) - Reporting Green Zone - Extranet

Page 1 of 1

https://extranet.atlassian.com/display/GREENZONE/Product+Spotligh…onths_value=36&run_1__more=false&run_1_width_value=700&run_1=run

Added by John Rotenstein, last edited by John Rotenstein on May 11, 2010

Data Dictionary

Product Spotlight Report (Greenzone)

Product Spotlight Report (Greenzone)

This data is derived from NetSuite sales figures, updated nightly.

Excludes Starter licenses

In future, we hope to add Active User counts, evaluations, downloads, etc

Please select Report Options

Product JIRA StudioPeriod Month

QuarterDisplay

ChartDisplay

Labelsgreenzone-sales

Printed by Atlassian Confluence 3.3-beta2, the Enterprise Wiki.

Page 15: Business of software 2010   atlassian lessons

Test everything ... and fail fast!

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Page 17: Business of software 2010   atlassian lessons

Always be closing5marketing

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Be loud & unique

Buy the beer at the conference

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Ship something tangible

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Make everything a campaign

Page 21: Business of software 2010   atlassian lessons

Market to your employees All the time

“One of my housemates just had his first day at Atlassian today, and he came home talking about how when he arrived his workstation and user accounts were already ready to go, and he had a desk with a welcome card and some chocolates. He was really buzzed about working there.

I'm sure there are a lot of people directly and indirectly responsible for that experience, but I know how this kind of culture tends to start at the top. I just wanted to say congratulations, because it sounds like you've created the kind of environment where your staff feel valued from the second they walk in the door, and want to brag to their friends when

they get home.”

Page 22: Business of software 2010   atlassian lessons

Your first idea will fail

6

Page 23: Business of software 2010   atlassian lessons
Page 24: Business of software 2010   atlassian lessons

Ours did OrionSupport to JIRA

Page 25: Business of software 2010   atlassian lessons

Long-term thinking Be here in 50 years7

Page 26: Business of software 2010   atlassian lessons

The Mission

“To be the best in the world... sir!” - Maverick, Top Gun

Page 27: Business of software 2010   atlassian lessons

The Mission

“Our mission is to build a different kind of software company.

A company that listens to client needs, values innovation in development and solves customer problems with brilliant simplicity.

Our commitment to legendary service provides consistent, high quality support for all our customers.”

“Create useful products people lust after”

Page 28: Business of software 2010   atlassian lessons

50,000customers

Page 29: Business of software 2010   atlassian lessons

Know when to switch gears8

Page 30: Business of software 2010   atlassian lessons

Generalists to specialists

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Let people go

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Build somewhere you want to work

9

Page 33: Business of software 2010   atlassian lessons

“It is promising that Atlassian received such high calibre

applications for mine to be

discontinued”

Page 34: Business of software 2010   atlassian lessons

Jim Collins: Mars Group

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Open company, no bullshit.

Build with heart and balance.

Don’t fuck the customer.

Play, as a team.

Be the change you seek.

Page 36: Business of software 2010   atlassian lessons

10

Give experiences

Page 37: Business of software 2010   atlassian lessons

Mission Atlassian

Video online:

http://www.youtube.com/watch?v=kncEDi_hVLM

Page 38: Business of software 2010   atlassian lessons

Events

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Page 40: Business of software 2010   atlassian lessons

Start with two

3

1

5

4

2

8

6

7

10

9

Need a business model

Use your own product

Test everything

Always be marketing

Your first idea will fail

Long-term thinking

Know when to switch gears

Build somewhere you want to work

Give experiences

Page 41: Business of software 2010   atlassian lessons

Thank You

Scott [email protected] Twitter: scottfarkas