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SMILE! It’s err TUESDAY! 23 September 2014 @ Muddy Murphy’s @StarHub @TADHack @momosingapore @mobilesg #STarHub #TAD #MoMoSG #MobileAlliance #ATiS #smiletuesday

Building the Telecom Application Development Ecosystem TADMeetupSG / MoMoSG

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Slides from the first ever TADMeetupSG, held with Mobile Monday Singapore, ATIS, Mobile Alliance, and sponsored by Starhub i3. Slides from me on TADHack, TADSummit and TADMeetup, hSenid Mobile, Telestax, Tropo, Temasys, Dialogic. 100+ attendees, heaving event, lots of great meetings.

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Page 1: Building the Telecom Application Development Ecosystem TADMeetupSG / MoMoSG

SMILE! It’s err TUESDAY!

23 September 2014 @ Muddy Murphy’s

@StarHub @TADHack @momosingapore @mobilesg

#STarHub #TAD #MoMoSG #MobileAlliance #ATiS #smiletuesday

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Thank You!

Yes, we know its not Monday ;)

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Building the Telecom Application Developer Ecosystem

Building the Telecom Application Developer Ecosystem

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Uber Revolution

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Communications is Core to On-demand Services

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tadsummit.com

tadhack.com

tadmeetup.com

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Middle Managers, Desk Jockeys, PowerPoint Politicians, Full-Time Standards People, People who believe Management Consultants, Wage-Slaves, People waiting to retire or made redundant, The Risk Adverse, Yes-People, People

who do what the boss tells them regardless, Corporate Anti-Bodies, etc.

Innovators, risk takers, small companies, technology leaders, independent thinkers, creatives, people working at intersections of industries, etc.

TADS comes from the grassroots

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Telcos  Thinking  Out  Of  The  Box  

OPEN  UP  TELCO  ASSETS  TO  EVERYONE  WITH  APIs    

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Messaging  

Mobile  Charging  

LocaEon  In-­‐App  Purchasing  

NFC  

SubscripEon  

API  Management  

Web  RTC   M2M  

APIs  remove  the  barriers    

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Provisioning  And  HosEng  

Telco  Service  Creator  

Provision  the  app  with  Telco  for  deployment  and  test  live  

3.  Test  live  2.  Approving  

1.  Provisioning  

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AnalyEcs  and  Reports  

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12  million  API  calls  per  month  

1995   2011  

API  calls  

Simplicity  Diversity  

Dev  Support  

API  Success  

Proven  Case  Study    -­‐  API  Growth  

2014  

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App  Usage  

 

Proven  Case  Study  -­‐  App  Usage  Growth  

1.03  million  App  Users  

Addressing  local  needs  and  searches    

1995   2011   2014  

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©  2014  hSenid  Mobile.  All  rights  reserved.  Unauthorized  usage  of  any  material  on  this  presentaEon  without  the  explicit  permission  of  hSenid  Mobile  is  prohibited.  

Thank  You  

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Powering the Telephony of Things™

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A real-time platform that supercharges"existing 3G / LTE mobile networks by

Enhancing

live phone calls & text conversations

Extending

the reach of mobile networks onto the web

Exposing

network assets via "web-friendly APIs

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Customers & Partners!

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Tropo Platform

Personal Communications ‣  Leverage existing mobile number ‣  Move and share live calls ‣  Second Screen / Web Interactions

‣  In-Call ‘App Store’

Media APIs ‣  Speech Recognition ‣  Text-to-Speech ‣  Voice Biometrics / Speaker

Identification ‣  Active Speaker Events ‣  Emotion Detection ‣  Encrypted Call Recording ‣  Remind me whispering

Hypervoice ‣  DVR for communications ‣  Record, Index and Replay ‣  Tags and Keywords ‣  Record and store customer calls in a

CRM system ‣  Taking notes and updating CRM

database after customer calls ‣  Enhance customer ID with CRM data ‣  Invite additional people to a call ‣  Voice search (‘Network Siri’)

WebRTC ‣  Web to SIP Gateway

‣  Embed comms anywhere!

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Lead Generation

✓ Lead Response. Turns visitors into customers. ✓ A proactive voice call is pushed to the agent ✓ Initiated by a web or mobile form ✓ Agent screens the calls and can be instantly

connected

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Hypervoice

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Thank You!

Contact:

Fuxin Jiao-Kiuru M: +65 9643 2158

E: [email protected] Skype: jxinxin

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Open Marketplace for Telephony Apps

Enabled by Restcomm - the Open Source Cloud Communications Platform

TAD Meetup Singapore 2014

Amit Bhayani

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What Providers doing?

●  Compete by lowering prices

●  While offering the same services

●  What if you could do more with your Number? ○  Customize mobile service via Darg & Drop

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The Solution - RestComm

RestComm is a Real Time Communications Platform for Web

and Mobile Developers to build and scale Voice, Video, and

Messaging Apps for WebRTC, SIP and PSTN networks.

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Moving up the Value Chain

●  Mobile phones used to be perceived as plain vanilla call devices... Apple changed that

●  Core Telecom Services are still stone age.

●  Meet RestComm

App Store*! *Patent USPTO #62/017,054

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[email protected]

@telestax

http://www.telestax.com

Q & A

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COMPANY  CONFIDENTIAL    ©  COPYRIGHT  2014  DIALOGIC  INC.    ALL  RIGHTS  RESERVED.  COMPANY  CONFIDENTIAL    ©  COPYRIGHT  2013  DIALOGIC  INC.    ALL  RIGHTS  RESERVED.  

PowerMedia  XMS  WebRTC  Demo  

TADMeetupSG  

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COMPANY  CONFIDENTIAL    ©  COPYRIGHT  2014  DIALOGIC  INC.    ALL  RIGHTS  RESERVED.   42  COMPANY  CONFIDENTIAL    ©  COPYRIGHT  2013  DIALOGIC  INC.    ALL  RIGHTS  RESERVED.   42  

PowerMedia  XMS  

Virtualized    Cloud-­‐ready  

Audio  &  Video  SIP  &  WebRTC  

Robust  Developer  

APIs  

Standardized  Media  Control  Interfaces  

real-­‐Eme  media  server  

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COMPANY  CONFIDENTIAL    ©  COPYRIGHT  2014  DIALOGIC  INC.    ALL  RIGHTS  RESERVED.   43  COMPANY  CONFIDENTIAL    ©  COPYRIGHT  2013  DIALOGIC  INC.    ALL  RIGHTS  RESERVED.   43  

                 PowerMedia™  XMS  

Multi-party mixing Interworking Transcoding

Stream processing Person-to-machine Recording

Server-­‐side  Media  Processing  in  WebRTC  

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Dialogic  and  Network  Fuel  among  others  as  well  as  related  logos,  are  either  registered  trademarks  or  trademarks  of  Dialogic  Inc.  and  all  companies  controlling,  controlled  by,  or  under  common  control  with  Dialogic    Inc.  (“Dialogic”).  The  names  of  actual  companies  and  products  menEoned  herein  are  the  trademarks  of  their  respecEve  owners.    

01/13  

dialogic.com