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Edward (Ned) Blinick Chief Product Officer [email protected] (416) 510 8800 ext 234

Building a Business Case for Automation

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Page 1: Building a Business Case for Automation

Edward (Ned) Blinick

Chief Product Officer [email protected]

(416) 510 8800 ext 234

Page 2: Building a Business Case for Automation

Introductions: Panelists

Dave Moore President VIGILANT P: 260.417.1825 E: [email protected]

Renee Roe Director BPE Global P: 415.845.8967E: [email protected]

Page 3: Building a Business Case for Automation

Why Automate

Page 4: Building a Business Case for Automation

Why Automate

• Two key factors drive the decision to automate ➢ A need to more effectively manage growing global operations ➢ A lack of critical supply chain process visibility

• Companies need a solution that integrates data sharing and workflows with internal users

• They also need a solution that scales to meet the complexities of international trade ➢ Multi-country requirements ➢ Growing number of relationships with customers, carriers/logistics

providers, and suppliers/manufacturers.

Page 5: Building a Business Case for Automation

Cloud Based Technologies: Increased Automation• More companies are connecting electronically with business or

trading partners – Easier to connect with cloud based technology

• Greater collaboration with business partners ➢ Improved visibility and efficiency throughout the supply chain ➢ Lower inventory and safety stock

• Subscription model allows for less up front investment ➢ Lower risk

• Implementation cycles are typically shorter and less expensive ➢ Lower cost on internal IT organization

• Allows companies more flexibility to roadmap implementation ➢ Manage the disruption to your daily operations

Page 6: Building a Business Case for Automation

Impacts & Benefits Of AutomationTangible impacts and Benefits

➢Process efficiency • Streamlined screening of orders • Elimination of cross-border delays

➢Consistency of data ➢Supply Chain visibility improved ➢Comply with required governmental reporting and security

mandates = Risk reduction ➢Measure the efficiency and performance of global trade

policies, procedures and trading partners ➢Customer satisfaction improved ➢GTC role moves from tactical/firefighting to more strategic

Page 7: Building a Business Case for Automation

Factors To Consider In Building Your Case

Page 8: Building a Business Case for Automation

Factors To Consider

• Cost savings is NOT the reason to pitch to C-suite • Compliance commitment = Insurance • The ROI is ensuring you are compliant • Build a business case based on education

➢GTM solutions manage, measure, optimize, and automate the information that supports and surrounds cross-border moves

➢ Identify what the C-suite truly cares about • Do they want to enter new markets? Concentrate on export. • Is the focus on the bottom line? Concentrate on imports—trade agreements,

duty management, and duty deferral and recovery ➢Focus on the value of automation that you have identified within

your company, your pain-points, your regulatory concerns, your supply chain challenges

Page 9: Building a Business Case for Automation

Automation Is Strategic For Entire Organization

Page 10: Building a Business Case for Automation

Quantify Savings That Impact The Organization

• Evaluate automation opportunities to reduce tax and duty costs

• Identify and capture free trade savings • Identify process savings to reduce the costs of

noncompliance. ➢Leverage savings from supply chain

➢Efficiency/transparency ➢Inventory Levels, Safety Stock…

• Leverage savings from transportation management

Page 11: Building a Business Case for Automation

Mitigating The Cost of Implementation

Page 12: Building a Business Case for Automation

Mitigating The Cost of Implementation• Clearly define the scope of the project, and ensure the

budget matches the scope • Avoid unnecessary complexity • Review compliance processes and procedures

➢ Documented & Tested • Analyze Data and Record Keeping Accuracy

➢ Example: Who has assigned your classifications and your level of confidence in those HTS Classifications?

• Understand your current technology platform ➢ How many ERP systems do you run? ➢ What other platforms must be integrated? (PLM, CRM etc) ➢ Where do does your data currently reside?

Page 13: Building a Business Case for Automation

Selecting The Right Implementation Partner

Interview the implementation partner ➢How many implementations have they completed? ➢Do you they have dedicated employees or leverage contractors? ➢Do they employ individuals with trade compliance, logistics and

supply chain expertise or technologists?

Check Client References ➢What is their implementation methodology? ➢Did the partner implement on time? ➢Did the partner complete the implementation within the defined

budget? ➢How was their training materials and program? ➢Did their final solution reflect their process and procedures?

Page 14: Building a Business Case for Automation

Increasing Your R.O.I.

Page 15: Building a Business Case for Automation

Requirements, Goals Risk Tolerance Culture In-house expertise and bandwidth

Implement optimized business processes, procedures and controls Optimize automated global trade solution Data cleansing and clearing Training

Define desired state – Develop processes, procedures and controls improvement plan

Develop technology migration and improvement plan

Document current state of business processes (gaps, risk, improvements) Document current technology (gaps, risks, improvements)

Increasing R.O.I. – Establishing A Baseline (Requirements, Risk, Culture)

Page 16: Building a Business Case for Automation

Increasing R.O.I.

• Measure operational costs today ➢Identify and quantify the ROI to be gained by

implementing a GTM solution and phasing in subsequent offerings.

• Engage a financial analyst who can evaluate all costs.

• What is the spend and tipping point between internal headcount, outsourcing of headcount and investment in systems.

• Monitor and adjust with the goal of continuous ROI

Page 17: Building a Business Case for Automation

How Outsourcing Improves R.O.I.

• Lower overhead -> Predictable expense • Ability to focus more on strategy • Access to additional bandwidth and

expertise without investment • Consistent quality and best practices –

Increased operational efficiency • KPI tracking and proactive analysis • Reduced training / continuous education

costs

Page 18: Building a Business Case for Automation

Questions

Page 19: Building a Business Case for Automation

Contact Information

Dave Moore President VIGILANT P: 260.417.1825 E: [email protected]

Renee Roe Director BPE Global P: 408.340.0995E: [email protected]

Edward (Ned) Blinick Chief Product Officer 3rd Wave P: (416) 510 8800 ext 234 E: [email protected]