4
: E-mail [email protected] : Phone (703) 629-4374 : Address 119 Kelley Road, Fredericksburg, VA 22405 Celerity (Federal Reserve Bank) May 2013 — Present Sonalysts, Inc Nov 2005 — May 2013 Brian A. Wood Work experience Sr. User Experience Analyst Provided User Experience design and analysis to clients at the Federal Reserve Bank (FRB) System. Served as the Principal User Experience Analyst for a team of nearly 100 developers, analysts, and designers creating the next generation of FRB Cash Office Management Systems. Planned, executed, and analyzed user testing and validations of designs and developed software products. Gathered feedback and presented findings to Product Owners, project management, and developers. Assisted in the classification and prioritization of issues arising from UX findings. Effectively planned and executed used remote user testing sessions using screen sharing software and audio bridges reducing travel budget for user research. Produced video highlights of research sessions detailing findings, assisting decision makers in understanding the issues raised in user testing. Worked effectively with a geographically diverse team with staff (including team management) in San Francisco and other personnel located in FRB branches across the country. Participated in project planning, working to determine the role and needs of the project relating to User Experience. HCI Analyst and Designer Provided expert guidance to Navy and Marine Corps personnel regarding design and user interaction best practices. Implemented a Goal Oriented approach to system interface. Performed initial and in depth usability design and testing of internal software projects. Assisted software developers by providing a user needs focused perspective and suggesting alternate feature implementations that improve usefulness and usability of software. Performed Human Computer Interaction and Interface analysis and recommendation for Navy and other military combat systems. Worked with programmers, requirements, test and eval, and other personnel to incorporate interface and design best practices and ensure that HSI standards are met. Relied on CPL and MILSTD 1472 as guidance. Performed heuristic analysis of combat systems Human Computer Interface (HCI) and assisted developers with the correction of identified issues. Assisted in creation and application of Common Presentation Layer (CPL) guidance for tactical situation displays. Performed web and computer software design and development for Navy and other clients. Worked closely with other developers to develop best practices and strategies for products. Advanced quality and comprehensiveness of paper and written documentation for products including users manuals, training materials and briefs. Created multimedia training and briefing materials including video and animations. These tools are used for marketing as well as user training and familiarization. Presented in-house developed software at large conferences and tradeshows as keynote speaker and corporate Brian A. Wood 1

Brian A Wood UX Resume

Embed Size (px)

Citation preview

Page 1: Brian A Wood UX Resume

:E-mail [email protected] :Phone (703) 629-4374:Address 119 Kelley Road, Fredericksburg, VA 22405

Celerity (Federal Reserve Bank) May 2013 — Present

Sonalysts, Inc Nov 2005 — May 2013

Brian A. Wood

Work experience

Sr. User Experience AnalystProvided User Experience design and analysis to clients at the Federal Reserve Bank (FRB) System. Served as thePrincipal User Experience Analyst for a team of nearly 100 developers, analysts, and designers creating the next generationof FRB Cash Office Management Systems. Planned, executed, and analyzed user testing and validations of designs and developed software products. Gatheredfeedback and presented findings to Product Owners, project management, and developers. Assisted in the classification andprioritization of issues arising from UX findings.Effectively planned and executed used remote user testing sessions using screen sharing software and audio bridgesreducing travel budget for user research. Produced video highlights of research sessions detailing findings, assisting decision makers in understanding the issuesraised in user testing.Worked effectively with a geographically diverse team with staff (including team management) in San Francisco and otherpersonnel located in FRB branches across the country. Participated in project planning, working to determine the role and needs of the project relating to User Experience.

HCI Analyst and DesignerProvided expert guidance to Navy and Marine Corps personnel regarding design and user interaction best practices.Implemented a Goal Oriented approach to system interface. Performed initial and in depth usability design and testing of internal software projects. Assisted software developers byproviding a user needs focused perspective and suggesting alternate feature implementations that improve usefulness andusability of software.Performed Human Computer Interaction and Interface analysis and recommendation for Navy and other military combatsystems. Worked with programmers, requirements, test and eval, and other personnel to incorporate interface and designbest practices and ensure that HSI standards are met. Relied on CPL and MILSTD 1472 as guidance.Performed heuristic analysis of combat systems Human Computer Interface (HCI) and assisted developers with thecorrection of identified issues. Assisted in creation and application of Common Presentation Layer (CPL) guidance for tactical situation displays.Performed web and computer software design and development for Navy and other clients. Worked closely with otherdevelopers to develop best practices and strategies for products.Advanced quality and comprehensiveness of paper and written documentation for products including users manuals, trainingmaterials and briefs.Created multimedia training and briefing materials including video and animations. These tools are used for marketing as wellas user training and familiarization.Presented in-house developed software at large conferences and tradeshows as keynote speaker and corporate

Brian A. Wo o d 1

Page 2: Brian A Wood UX Resume

Unified Industries, Inc Mar 2001 — Aug 2005

The Orkand Corporation Oct 1999 — Mar 2001

Presented in-house developed software at large conferences and tradeshows as keynote speaker and corporaterepresentative. Developed and pursued contacts and leads, resulting in increased sales and business.Created logos and graphic design for several products both extant and notional.Utilized skills in Human-Computer Interface and Graphic Design to create, analyze and test Graphical User Interfaces forsoftware and web development work.Created and performed usability testing on several internal software projects, including TSSA, HPAT, SALT, OpSAT, TLXTool and others. Oversaw and managed local IT needs for branch office of up to 25 people, (with support from Corporate Headquarters IT).This includes server and client installation, set up and maintenance, troubleshooting, network management and analysis,traffic analysis, Network Capacity Planning and other needs. Participated in media creation for Integrated Courseware (ICW) for various subjects. Led troubleshooting and rapid response development teams using iterative development methods to quickly create, refineand complete development projects. Assisted with HSI analysis of several HCI problems and developed prototype solutions based on screen mockups andinterfaces. Created and/or customized web based tools and prototypes for several projects, internally and externally, including an hoursreporting tool used for monthly status reports, a software tool distribution and community site, and internal collaborationsystems.

Systems Design ManagerProvided customer focused management of multiple projects for Government and corporate clients. Oversaw applicationdevelopment team. Performed high level consulting for clients, including business process reengineering analysis, workflowanalysis, application requirements analysis, and project administration. Acted as project leader for several mission criticalprojects for Government and corporate clients and numerous content focused web sites.

Instrumental in the creation and attainment of new business opportunities. Efforts with many clients led to increases infunding and resources from those clients. Additionally, was a crucial member of business development and proposal teamsthat won a number of significant projects. Principal consultant presenting many proposals and presentations crafted to speakto both technical professionals and decision makers.

Directed and assisted programmers and database developers in the creation of the NAVSEA (SEA 91) Individual SkillsInformation System. Directed and assisted web team in the completion and updating of web sites for PMS306 and NAVSEAPMS470L.

Created and managed web sites and applications to facilitate business processes. Applications developed include actionitem tracking system, corporate multimedia marketing and locations tool (Macromedia Flash/HTML on a business card CD),corporate phone and email directory system, corporate skills inventory system, and corporate intranet. Created prototypeapplications demonstrating the use of advanced web-based technologies and possible application to business problemresolution. Provided support and analysis to UII knowledge management team for ongoing projects. Coordinated 508 website accessibility compliance for assigned sites and applications. Created and presented status reports and briefings.

Designed and implemented Microsoft Sharepoint based solutions, including development of custom web parts using VisualC#, Visual Basic.Net, and ASP.Net.

Web Developer/Team LeadCreated web applications for surveys and training audits. Prepared and translated documentation to web formats. Createdand managed online community (forums) for project members at home and overseas. Oversaw web and intranet taskforcefor project. Assisted and consulted with implementation of enterprise information portal web system to integrate varied datasources into one web-based location. Worked closely with client to integrate intranet systems with state department intranet.Integrated several diverse systems for data tracking and configuration management into project web site. Automated

Brian A. Wo o d 2

Page 3: Brian A Wood UX Resume

The Orkand Corporation Mar 1998 — Oct 1999

FDC Corporation 1997 — 1998

Institute for Alternative Fufutres 1996 — 1997

security survey and audit process and integrated into web sites. Provided analysis and consultation to consular CIO officers.Worked with project leadership to provide program planning and implementation of above projects. Created and presentedstatus report briefings on above projects. Coordinated 508 web site accessibility compliance for assigned sites andapplications.

Senior Technical Analyst and TrainerProvided remote and on-site support to troubleshoot and solve technical issues related to computer systems installation atU.S. Consulates and Embassies worldwide. Participated and coordinated pilot and priority system installation in U.S.Consulates and Embassies in Europe, Asia, Mexico, and Australia. Performed surveys and audits of equipment in the field,including equipment inventories and security audits. Performed and audited Y2K compliance issues for consular systemsworldwide. Assisted in transition from legacy applications to modernized consular systems.

Created and led technical training courses for project and customer personnel in the following areas: Windows operatingsystem, Oracle database installation and tuning, physical and logical network analysis, installation and troubleshooting, webdevelopment basics, web development advanced concepts, multimedia tool creation, presentation and training concepts,and using Microsoft PowerPoint in a shared environment.

Network Engineer/AnalystPerformed integration and management tasks of corporate networks, including server and network administration, usertracking and auditing, backup routines, new product analysis and integration, end user documentation and training,coordinating VPN and remote access issues, and managing out-sourced IT work..

Network Engineer / Technical Futures AnalystConducted and presented professional futures research. Examples of this work include trend scans and presentations for theU.S. Department of Health and Human Services, U.S. Department of Defense, the City of Saint Louis 2004 project, and aprogram jointly sponsored by George Mason University, and the World Future Society detailing the general and specificsocial implications of technological change. Instrumental to the production of the Institute’s regular presentations tomembers and staff of the U.S. Congress on Healthcare Futures and Innovations.Managed computers and network for small consulting firm, including network administration, troubleshooting, internet connectivity, web design and maintenance, and other day-to-day activities.

QualificationsDiverse experiences combine in Mr. Wood to produce a candidate with an exceptionally broad skill set. Drawing on abackground that includes end user one-on-one and stand-up training, curriculum development, marketing, graphic design,web application development, GUI design and analysis, Usability Assessment, User Experience Design and Analysis, andHuman-Computer Interaction, Brian brings creativity and experience to any team. Summary Experience Mr. Wood has more than fifteen years experience in the IT Industry, most of that focused on variousaspects of how users interact with hardware and software. His end-user oriented approach to Human Computer Interactionand User Experience is bolstered by experience in technical user training, customer-developer liaison, and requirementsgathering and analysis. This broad-brush approach has been praised by his clients in the Federal Reserve Bank ofRichmond, US Navy, Marine Corps, State Department, and various commercial organizations.

References

Brian A. Wo o d 3

Page 4: Brian A Wood UX Resume

Master of Human Computer Interaction 2012 — 2018 (expected)

Bachelor of Arts - Religion 1990 — 1995

References available upon request.

Education

DePaul UniversityAs a candidate in the Master of Human Computer Interaction (HCI) program with DePaul University, Mr. Wood hasmaintained a 4.0 GPA and taken classes in Usability Engineering and Design for HCI. Mr. Wood anticipates graduation fromthe Masters program by 2018. In addition to the subject knowledge, the experience has been useful for gaining experience working with teams that are bothgeographically distant and have diverse skill sets.

Susquehanna UniversityAs a full time undergraduate student at Susquehanna University, Mr. Wood studied Religion. Concentrating primarily in theareas of Reformation-era History and Ethics. In addition to the subject area knowledge, Mr. Wood developed exceptionalskill with critical and innovative thinking, research, and writing and presenting research material. Along with the major area of study, Mr. Wood earned a minor degree in Music, concentrating in Vocal Performance.

Mr. Wood developed leadership skills while at Susquehanna, leading several student organizations.

Complimentary SkillsHuman Computer Interaction (HCI)Human Systems Integration (HSI)Human Factors Engineering (HFE)User Interaction (UI) Design/DevelopmentTechnical WritingUser TrainingSoftware Systems Visibility and MarketingCombat Systems Interface AnalysisMIL-STD (1472, 2525, etc.) and Guidance for HCIWeb Site planning and developmentOnline Community Development and ManagementSocial NetworkingGraphic DesignAudio and Video Production (Including recording, producing, FX and finishing, and CD/DVD creation)Photography and Digital ImageryTraining and Training DevelopmentAdobe Creative Software (Photoshop, Illustrator, Dreamweaver, Flash, Premiere, After Effects, Encore, InDesign,Lightroom, Acrobat, etc.)Microsoft Office (Exceptional Word and PowerPoint design skill)Apple iWork & iLifeMicrosoft Windows and Apple OS XOther Hardware and Software

Brian A. Wo o d 4