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I TSM DEVOPS CONFERENCE

BEYOND PRACTICE: EXPLORING, DISCOVERING, & DRIVING BUSINESS VALUE

CHAD SHERIDANCIO, RISK MANAGEMENT AGENCY, USDA

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RMA BACKGROUND• RMA Administers Federal Crop Insurance Program • Covers $110 billion liability, $10 billion premium• Last year $9 billion indemnity

• Small agency (~450 employees) partnered with 18 companies that sell and service 1.2 million insurance policies

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WHY CHANGE?

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WHY CHANGE?• Multi-year projects• Over-budget• Behind Schedule• Not delivering expected capabilities

• Production system instability• Year-long backlog of changes• Business impacting outages• Maintenance costs limiting development

Disciplined Program and Project Management Will SAVE THE DAY!

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INITIAL RESULTS

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TIME FOR AGILE

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BUF - AGILE

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AGILE/DEVOPS CULTURE• Not just development—all phases of the lifecycle• Role of product owners• Program/Project Management• Leadership role• #ChangeAgents

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RMAGILE

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WHAT DID WE LEARN?• Agile development cannot

succeed without an Agile culture

• Be aware of the white space

• In oversight and management – extreme engagement with light fingers

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PRACTICE IS NOT ENOUGH!• The big question of our time is not Can it be built? but

Should it be built? --Eric Ries

• What do we do with the improved ability to deliver at speed, or the cost reductions brought through a continuous delivery pipeline?

• What was the one essential element that drove the turnaround in The Phoenix Project?

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I TSM DEVOPS CONFERENCE

Thanks for coming! Let us know what you thought!