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BEYOND EMAILHOW TO CHOOSE TOOLS FOR DEMOCRATIC GOVERNANCE
A WORKSHOP BY ME, [email protected], FORTHE WESTERN WORKER CO-OP CONFERENCEIN BERKELEY, CALIFORNIAON 9/21/2015
ASK A FRIEND WHEN WAS THE LAST TIME YOU PARTICIPATED IN MAKING A COLLECTIVE DECISION? HOW’D IT GO?
GOAL/AGENDA• TOOLS ARE JUST TOOLS• CASE STUDY: ADOBE BOOKS• THE TOOL USE MAP• MAPPING EXERCISE• INSIGHTS IN THE ROOM
SOME MEETINGS NEVER END
MOST EMAIL DOESN’T HELP
IF WE STOPPED ALLMEETINGS & EMAIL,COULD OTHER TOOLSGET THE JOB DONE?
FOR DEMOCRATIC GOVERNANCE, THINK HOW ANY GIVEN TOOL CAN
FACILITATE FAIR PARTICIPATIONAND “FAIR” IS WHAT MEMBERS DECIDE
CASE STUDYDECISION-MAKING IN A BOOKSTORE
MEET ADOBE BOOKS:• A COMMUNITY CENTER• A CO-OP BOOKSTORE• AN ART GALLERY & RESIDENCY• 2 WORKER-OWNERS NEAR FULL-TIME• 12 WORKER-OWNERS @4HRS/WK• MANY VOLUNTEER MEMBERS
THIS IS THEIR TOOL KIT:• 1 BOARD MEETING PER MONTH• INTERNAL EMAIL GROUP• LOOSE COMMITTEES• EVENT CALENDAR• LOOMIO®
NEW LIGHTING NEEDED?• MAJOR COST• LOOSE PROPOSAL• EVENTUALLY INSTALLED!
TABLING AND CITY POLITICS?• RISK OF AFFILIATION• EMAIL LED TO MEETING• PASSED NEW CO-OP POLICY
HERE’S HOW THEY MAKE IT WORK:• PEOPLE WHO SEE POTENTIAL SPEAKS UP• A CONCRETE PROPOSAL GETS TRACTION• MEMBER ENGAGEMENT DEFINES PROGRESS
THE TOOL-USE MAP TWO QUESTIONS TO CHOOSE THE RIGHT TOOL FOR THE JOB
FOR SIMPLICITY, LET’S SAY EVERYTHING BEFORE A DECISION IS SOME FORM OF
DISCUSSION
EACH DECISION HAS SOME LEVEL OF IMPORTANCE,ITS RELATIVE PRIORITY FOR THE GROUP
EACH DECISION HAS SOME LEVEL OF IMPORTANCE,ITS RELATIVE PRIORITY FOR THE GROUP
AND, TO REACH ANY DECISION…ALL DISCUSSION HAS SOME LEVEL OF INTENSITY,THE INTERACTION REQUIRED FOR FAIR PARTICIPATION
IMPORTANCE OF DECISION
INTENSITY OF DISCUSSION
IMPORTANCE OF DECISION
INTENSITY OF DISCUSSION
MEMBER ENGAGEMENT
IMPORTANCE OF DECISION
INTENSITY OF DISCUSSION
INFORMED?
INVOLVED?
MEMBER ENGAGEMENT
WITH A FRIEND, TALK ABOUT HOW YOUR MEMBERSHIP ENGAGES IN DISCUSSION AND DECISION-MAKING. PUT A FEW POINTS ON THE MAP.
IMPORTANCE OF DECISION
INTENSITY OF DISCUSSION
??
?
HOW DOES YOUR MEMBER ENGAGEMENT LOOK?
RESPONSIVE (IDEAL)
X
X
X
REACTIVE SATURATED SUFFOCATED
MEETINGS
IMPORTANCE OF
DECISIONINTENSITY OF
DISCUSSION
❤❤❤MEETINGS
IMPORTANCE OF
DECISIONINTENSITY OF
DISCUSSION❤❤
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❤
MEETINGSEMAIL
IMPORTANCE OF
DECISIONINTENSITY OF
DISCUSSION❤❤
•
DOCUMENTATION
COLLABORATIVELY EDIT WEB CONTENT AND SITE STRUCTURE, PLUS TRACKING AND ACCESS LEVELS
❤❤❤
❤
•
MEETINGSEMAIL
IMPORTANCE OF
DECISIONINTENSITY OF
DISCUSSION❤❤
• •
TASK MANAGEMENT
CENTER CONVERSATION AROUND TASKS, WHICH YOU CAN ASSIGN, SCHEDULE, AND MODIFY
❤❤❤
❤
• •
MEETINGSEMAIL
IMPORTANCE OF
DECISIONINTENSITY OF
DISCUSSION❤❤
• •❤
DISCUSSION
CHAT AND SHARE FILES IN REAL-TIME, ORGANIZED BY TOPIC, PLUS PRIVATE GROUPS AND DIRECT MESSAGING
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❤
• •
❤❤❤
MEETINGSEMAIL
IMPORTANCE OF
DECISIONINTENSITY OF
DISCUSSION❤❤
• •❤
❤❤
DECISION-MAKING
ASYNCHRONOUSLYSTART PROPOSALS, SOLICIT FEEDBACK, HOLD DISCUSSIONS, AND MAKE DECISIONS
❤❤❤
❤
• •
❤❤❤
❤❤❤
MEETINGSEMAIL
IMPORTANCE OF
DECISIONINTENSITY OF
DISCUSSION❤❤
• •❤
❤❤
❤❤❤
IMPORTANCE OF DECISION
INTENSITY OF DISCUSSION
IMPORTANCE OF DECISION
INTENSITY OF DISCUSSION
IMPORTANCE OF DECISION
INTENSITY OF DISCUSSION
IMPORTANCE OF DECISION
INTENSITY OF DISCUSSION
ELIMINATE MOST EMAIL? MAKE MOST MEETINGS MOOT?
ASK YOURSELF:WHAT JOB DOES WHICH TOOL GET DONE BEST,AND WHY?
COFFEEKEEPS ME AWAKEWITH CAFFEINE (I ❤ MEETINGS)
IMPORTANCE OF DECISION
INTENSITY OF DISCUSSION
HOW CAN YOU (RE)ORGANIZE YOUR TOOLBOX?
INSIGHTS● GET CLEAR ON FAIR MEMBER
PARTICIPATION● FOCUS ON DISCUSSION AND
DECISION-MAKING● CHOOSE TOOLS THAT MAKE
IT EASY TO INFORM AND INVOLVE PEOPLE WHO CARE
● WHAT ELSE..?
