Beyond an All-or-Nothing Approach: Hybrid as a Strategy for Transformation

Beyond an All-or-Nothing Approach:

Hybrid as a Strategy for

Transformation Subir Dutt – Senior Vice President

Global Oracle Practice Leader

San Francisco | 28 October 2015

2 Copyright © 2015 Capgemini and Sogeti. All Rights Reserved

Beyond an All-or-Nothing Approach: Hybrid as a Strategy for Transformation I October 28, 2015

Why are you here?

OpenWorld

Your Reality

Monday



Capgemini wrote the book on digital strategy

Digital Strategy \ di-jə-təl străt′ə-jē

(1) re-envisioning your customer experience,

(2) re-envisioning your operational processes and/or

(3) combining these to re-envision your business models.

It is about creating Digital Leadership (the ‘what’) and about engaging the organization with your vision and governing the

digital transformation (the ‘how’).

“Digital Masters outperform their peers:

+9% revenue, +26% profit and +12% market valuation” 1)

1) Source: ‘The Digital Advantage’, Research Capgemini Consulting and MIT Center for Digital Business



The time to act is now: Every industry we’ve studied already has Digital Masters

7%

12%

20%

24%

26%

30%

31%

33%

35%

38%

17%

26%

40%

16%

30%

17%

19%

33%

23%

25%

43%

17%

20%

28%

17%

48%

50%

13%

23%

21%

33%

45%

20%

32%

26%

4%

21%

19%

17%

Pharmaceuticals

Manufacturing

Utilities

Consumer Packaged Goods

Retail

Telecom

Travel & Hospitality

Insurance

Banking

High Technology

Digital Masters Conservatives Fashionistas Beginners



Digital disruptions



Transformation: Traditional route not efficient

F A ! L U R E

R

S

K

Ex

pec

tati

on

Project Time



Hybrid now describes the “estate” of the enterprise

Legacy

Revenue

Cost

SMAC



What is hybrid ERP?

On-premise Landscape

Hybrid Landscape

Non – Cloud ERP

Hardware

PaaS/IaaS

Applications

Paradigm Shift

Integration-aaS

SaaS

Correct combination of SaaS & OnPremise

OnPremise components run on PaaS/IaaS

Solution is “starting point”

Environment is available “Day 2”



Step 5: Iterate

(Dev Ops) –

fast &

furious

Steps to hybrid transformation – Example

Step 4: Industrialization

(Eliminate

waste) – iUnify

Step 3: Use PaaS/IaaS

for Dev/Test/QA –

COMPLETE

Step 2: Start with the

end in mind –

ERP

Advantage

Step 1: Determine the

correct intersection

of On-Premise and

SaaS – Cloud

Choice



Vertical example: Healthcare insurance Reduce cost of care

IaaS

Private

Cloud web

Phone

Mobile

Care

Conditions

Claims Data

Member Data

Provider Data

Public

Cloud



Vertical example: CPG DevOps - Method for responsiveness

Inputs from Executives Team,

Stakeholders, Customers, Users

Product Owner

Scrum

Master

Burndown/up

Charts

Every

24

Hours

1-4

Week

Sprint

Daily Scrum Meeting

Sprint Review

Sprint Retrospective

The Team

Sprint

Commitment

Task

Breakout Finished Work



Vertical example: Telco Half the time, half the cost

Processes

Channels

Online Customer Services

Field Marketing

Customer Segment

Product Portfolio

Siebel BRM OSM

IT Solution

Stores

Need

Find

Buy Receive Get

started Use

Change / Upgrade

Pay End

Customer Lifecycle

TM Other

Deliver & Install

Market Sell Service & Support

Bill Collect

ATG UIM

AIA Process and MDM PIPs

Engage & Design

(2-3 Month)

Configure & Integrate

(4-6 Month) Run & Maintain

Digital Customer Experience

Right enablers

to make this

possible

Right offer and role

Simplified Product Portfolio

Reduced costs

Shorter lead-times; new features, products etc.

Scalable IT



FAST Digital Telco Cloud

Hybrid Landscape

On-prem RODOD

COMPLETE

Paradigm Shift

Integration-aaS

Cx

Correct combination of Cx & RODOD

OnPremise components run on COMPLETE

Pre-defined libraries is “starting point”

Environment is available “Day 2”

Fully Managed Business Services (SLA, Scalability, Flexibility)

Processes

Channels

Online Customer Services Field Marketing

Customer Segment

Product Portfolio Siebel BRM OSM

IT Solution

Stores

Need

Find

Buy

Receive

Get started

Use

Change / Upgrade

Pay

End

Customer Lifecycle

TM Other

Deliver & Install Market Sell Service & Support Bill Collect

ATG UIM

AIA Process and MDM PIPs



In summary

Acceleration



Contact information

Subir Dutt Senior Vice President,

Global Oracle Practice Leader

[email protected]

mailto:[email protected]

www.sogeti.com

www.capgemini.com

The information contained in this presentation is proprietary. It is for intermediary use only.

Copyright © 2015 Capgemini and Sogeti. All rights reserved.

Rightshore® is a trademark belonging to Capgemini.

No part of this presentation may be modified, deleted or expanded by any process or means without prior written permission from Capgemini.

About Capgemini and Sogeti

Now with 180,000 people in over 40 countries, Capgemini is one of the world's

foremost providers of consulting, technology and outsourcing services. The Group

reported 2014 global revenues of EUR 10.573 billion. Together with its clients,

Capgemini creates and delivers business, technology and digital solutions that fit

their needs, enabling them to achieve innovation and competitiveness. A deeply

multicultural organization, Capgemini has developed its own way of working, the

Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide

delivery model. Learn more about us at www.capgemini.com.

Sogeti is a leading provider of technology and software testing, specializing in

Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge

solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and

Cyber Security. Sogeti brings together more than 20,000 professionals in 15

countries and has a strong local presence in over 100 locations in Europe, USA

and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the

Paris Stock Exchange.

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