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© 2010 www.daden.co.uk BACK TO THE FUTURE - TRAINING Soulla Stylianou Client Director Daden Limited

Back to the Future Training (in Virtual Worlds)

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Who by: Soulla Stylianou, Client Director, Daden Date: 12th May 2010 Where: Safety & Health Expo, NEC, Birmingham Description: how virtual worlds can be used for learning, training and instruction.

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Page 1: Back to the Future Training (in Virtual Worlds)

© 2010 www.daden.co.uk

BACK TO THE FUTURE - TRAINING

Soulla StylianouClient Director

Daden Limited

Page 2: Back to the Future Training (in Virtual Worlds)

©2010 www.daden.co.uk

Who are we?

Virtual worlds & character solutions provider In industry since late 1990s In Second Life since 2004World-class expertise and innovation in

Integration, AI and virtual worldsMember, Serious Games InstituteBased in Birmingham UK, and Second Life

Page 3: Back to the Future Training (in Virtual Worlds)

©2010 www.daden.co.uk

Clients

Page 4: Back to the Future Training (in Virtual Worlds)

©2010 www.daden.co.uk

What is a virtual world?

Real life but digital Computer generated

3D environment Use for learning,

building, visualising and collaboration

You set own goals – not a “game”

Page 5: Back to the Future Training (in Virtual Worlds)

©2010 www.daden.co.uk

What is an avatar?

You!

Or (sometimes) computer controlled chatbot

Page 6: Back to the Future Training (in Virtual Worlds)

©2010 www.daden.co.uk

What We Do….

Collaboration Design & BuildTraining & Instruction

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©2010 www.daden.co.uk

Key Products & Services

Helps organisations use virtual spaces to visualise real-world builds and support consultation processes

Allows users to walk through a 3D space and leave virtual “post-it” notes with comments about the space, which others can add to and vote on. All data is exported to the web

Links systems and data between the physical world, the web and virtual worlds supporting collaboration, virtual meetings and data visualisation and analysis

Provides access to live Google Maps, RSS, Twitter feeds, 3D real-time object tracking, 3D graph plotting, slide shows, video & web access

Creating education and training exercises and environments within a virtual world to support training

A key element is Daden's PIVOTE - an open-source training authoring system which allows training exercises to be written on the web, but then played in multiple virtual worlds, on the web and even on mobile phones

A chatbot engine developed by DadenAllows the creation of avatars with natural language capability, emotion and access to web services such as Amazon, Wikipedia and corporate systems etc.

Uses: virtual guides, receptionists, actor. For role-playing, training, customer service both in virtual worlds or on the web

VIRTUAL TRAINING

VIRTUAL COLLABORATION

VIRTUAL BUILDING DISCOURSE

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©2010 www.daden.co.uk

Learning – Issues

Time Money Distance Availability Safety Not possible in real life Risk

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©2010 www.daden.co.uk

Learning – Why Virtual Worlds?

More immersive than most e-Learning Increases engagement Increases retention Better support for distance learning

through better social bonds Ideal e-Learning environment for

Problem Based Learning and similar pedagogies

At own pace Allows simulation training “without

risk” Allows more iterations - practice

makes perfect

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©2010 www.daden.co.uk

PIVOTE

Lets you write an exercise once, but play it in multiple virtual worlds, and on the web

Clearly separates content, structure and appearance

Allows you to create different experiences for the same content based on expertise and/or objectives

Captures performance data and allows export to a VLE

Based on an open XML standard (MVP) and is open-source - www.daden.co.uk/pivote.html

An exercise authoring system for virtual worlds which:

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©2010 www.daden.co.uk

Training & Instruction

JISC funded “PREVIEW” project

Uses Daden's PIVOTE open source software

Scenarios in a care home

Chatbots used for role play simulation

Better care decisions

Customer Service skills Speaking & listening skills

NVQ Level 1 students

Pilot projects

Positive outcomes

JISCfunded “PRIEVIEW” project

Uses Daden's PIVOTE open source software

Training Paramedics

Increased retention & learning

Won Times Higher Education Award 2009 Outstanding ICT initiative

Simulation to disarm a roadside Improvised Explosive Device (IED) & tend to injured

Scenario set in Afghanistan

Risk to do in real life

Won 1st prize in the skills building category

ST George's University London Learn Direct Coventry University U.S. Federal Virtual

World Challenge

Page 12: Back to the Future Training (in Virtual Worlds)

©2010 www.daden.co.uk

Birmingham City University

Create duplicate of campus building to support Health & Safety eLearning in SL

part of their BSc (Hons) Film Production and Technology degree course

determines the resources and risks involved in shooting on location

A virtual environment enables camera angles, scenery alignment, actor positions and other items to be planned and experimented in advance

crucial health and safety considerations of location filming can also be tested and assessed without risk

Page 13: Back to the Future Training (in Virtual Worlds)

© 2010 www.daden.co.uk

Email: [email protected] Life: ImmortalitySou Ballinger

Web: www.daden.co.ukYouTube: www.youtube.com/dadenmediaTwitter: Soulla StylianouSecond Life sim: Daden Prime