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Scaling JIRA in Agile enterprise software development by Aidan Johnstone from telefonica. This presentation was held at the Unite in Frankfurt.
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Atlassian Unite!
Scaling JIRA in Agile enterprise software development
Aidan Johnstone Technical Project Manager | Telefónica Germany [email protected] Frankfurt, 20th March 2012
Worldwide and throughout Germany
1
Roughly 21 million customers
Over €5 billion revenue in 2011
Scalability of JIRA @ Telefónica Aidan Johnstone
Telefónica Germany is part of Telefónica S.A., one of the largest integrated telecommunication operators in the world.
More than 1,000 o2 shops and o2 partner shops
Scaling JIRA in Agile enterprise software development
2 Scalability of JIRA @ Telefónica Aidan Johnstone
It’s not about Scrum in the enterprise Agile Project Setup: Coordination & Synchronisation:
3 Scalability of JIRA @ Telefónica Aidan Johnstone
Team Shop
Team VVL/CSC
Team Login
Team CMS
Backlog Backlog Backlog Backlog
Content Team
Information Architecture
Team
It’s not about Greenhopper Shop Team Facts: Managing Cross Team Impact (Shop Backlog in JIRA)
4 Scalability of JIRA @ Telefónica Aidan Johnstone
What then?
5 Scalability of JIRA @ Telefónica Aidan Johnstone
It’s a real life example It’s about the administration of JIRA…
...and about how JIRA scales.
Background information
6 Scalability of JIRA @ Telefónica Aidan Johnstone
What do we use JIRA for? § Everything! Bugs, Projects, Tasks
Who uses JIRA? § Development, Business, Agencies
Back-up every 24hrs
Many other tools used within Telefónica
Only 1 of several JIRA instances in the company
Most of company doesn’t use JIRA
7 Scalability of JIRA @ Telefónica Aidan Johnstone
Statistics
Telefonica’s JIRA instances
Since
Users (incl. inactive)
Administrators
Projects (incl. inactive)
o2 Germany
Telefonica Germany
Hansenet (Alice)
§ 2004
§ 54 (155)
§ 461 (1036)
§ 12
§ 2010
§ 27
§ 224 (224)
§ 27
§ 2006
§ 70*
§ 1142* (1142)
§ 2
Permission Schemes
Custom fields § 181
§ 46
§ 8
§ 16
§ 187
§ 70
License Type § Unlimited § Unlimited § Unlimited
8 Scalability of JIRA @ Telefónica Aidan Johnstone
Empowerment Agility
Principles
Keeping it flexible
9 Scalability of JIRA @ Telefónica Aidan Johnstone
Keep administrators near to users
Increase the number of administrators proportionally with users
Where are the boundaries?
10 Scalability of JIRA @ Telefónica Aidan Johnstone
1. 450 users and going strong
2. Every company is different
• Can you keep adding administrators?
• Are there natural system boundaries?
3. Ask yourself 2 questions:
• Size
• Usage patterns
Can you keep adding administrators?
11 Scalability of JIRA @ Telefónica Aidan Johnstone
Decentralised administration leads to housekeeping problems
Unclear responsibility
Less time spent finding solutions
Are there natural system boundaries?
12 Scalability of JIRA @ Telefónica Aidan Johnstone
Features are grouped together 1:N Projects
Users Settings Schemes Fields
Next steps
13 Scalability of JIRA @ Telefónica Aidan Johnstone
Help enable others in the company to set up their own JIRA instances, so that JIRA remains the popular and useful tools that it currently is.
Summary
14 Scalability of JIRA @ Telefónica Aidan Johnstone
Started small
Going strong
Need a plan going forward
