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Analysis of the Latin American Managed Security Services Market
Trends and Threats will Drive the Latin American Market
Mauricio Chede, Research Analyst
Information & Communication Technologies
30 October 2014
© 2014 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of
Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.
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Today’s Presenter
•Research Analyst with expertise on IT Services, such as MSS, Datacenter Services,
Cloud Computing and Mobility
•Based in São Paulo, covering most important economies in Latin America
•Bachelor in Business Administration from Escola Superior de Propaganda e Marketing
(ESPM),
Mauricio Chede, Research Analyst
Frost & Sullivan
Follow me on:
www.linkedin.com/in/mauriciochede/
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MSS Methodology
These services include some degree of
proactive monitoring of the customer’s
security environment, and may
encompass protection against denial of
service attacks, email viruses/worms,
spam, and other various cyber maladies.
This study excludes professional services
except those required for installation of
MSS.
Managed Security Services Security asset management and
monitoring
Threat intelligence, research,
detection and remediation
Risk and compliance management
Advanced and Emerging Managed
Security Services
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Market & Technology Trends Stimulating MSS Adoption
• Significant security risks and legal issues are arisingbecause of the adoption of BYOD and this bodes wellfor managed security service providers.
Mobilityand BYOD
• The increase in public and private cloud deploymentshas presented prime opportunities for managedsecurity service which can add cloud security to theirbase offerings.
Cloud Computing
• Big Data approaches are being used to create APTdetection and defense products for managedsecurity service providers.
Big Data
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The Managed Security Services Market is Driven by Industry, Technical and Economic Factors
•TCO
•Cloud & SaaS growth
•Security Skills Shortage
•Business Continuity
•Mobile devices undercoming the network perimeter
• Compliance
• Operational Complexity
• Industry Factors
• Economic Factors
• Brand Risk Factors
• Incident Response
• Forensics
• E-Discovery
• APT
• DDoS
Threat Environment
Threat Environment
Post Incident
Post Incident
IT Factors
IT Factors
Market FactorsMarket Factors
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MSS Evolve to Secure Changing Technology and in Parallel with the Perceived Threat
20112009 2013 2018
Advanced analytics
solutions becomes
a key differentiator
Need for
combined
services:
AV/AS/CF
Hosted demand
emerging – but
slower than
expected
Growth in
Managed
SIEM and log
management
Increase
demand in
compliance
services
Expansion and
advancement of
mobile security
offerings
Enhanced threat
detection &
remediation
capabilities
Managed security
migrates to cloud-
delivered security
services
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Drivers and Restraints Impacting MSS Adoption
Focus on Core Business
New Technologies
Increasing threats/maturity/complexity
Providers Expetise
Awareness
Lack of Budget
Data and Infrastructure Control
Lack of Qualified Workforce
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Maturing Market Still with Great Opportunity for Growth
Cyber attach more sophisticated. APT, DDoS, Zero-day attacks have caused monetary damage on a
global scale.
Complexity of the threats being combatted, impacts the complexity of the existing tools.
Number of security tools grows to combat new types of threats, creating a problem to security
professionals.
Total Managed Security Services Market: Revenue Forecast, Latin America, 2013–2019Revenue CAGR, 2013–2019 = 8.6%
Source : Frost & Sullivan
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Brazil is Still the Market Leader, but other Regions are Showing an Interesting Growth Rate
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Different Moment for Each Service Offering
SAMM – Lower margin than other services . Base for security. Most companies are playing on this offer segment.
RCM – Expected to grow as companies continue to struggle with compliance requirements.
TIRDR – APT sophistication is growing faster than security staffing and budgeting. Normally response to a breach
AEMSS – New and innovative services. providers are offering these services as a result of customer needs.
The Base year is 2013Source : Frost & Sullivan
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Five Factors are Leading Competition
Stronger relationships with Consulting and Professional Services is being required.
•These services are critical for new business development for managed security services
Advanced Threat Detection and Remediation Services is becoming a differentiator.
•Vendors are applying new tools to provide differentiated services.
Services are being integrated into Managed Services.
•Virtualized security services such as firewall services are becoming part of MSSP portfolios.
Telecommunication providers with managed security service offerings are leveraging their access customers to develop new managed security service accounts.
Need for compliance assistance is a strong source of funding for managed security services.
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Recommendations
1Successful providers are the companies that stay close to their customers
and provide solutions. Managed security service providers that focus on
their customers are most success in growing revenue.
2Customers want solutions that solve problems and not just add to the
number of alerts to be addressed. The most successful managed security
service providers will approach this sector with a unique service attribution
such as big data or unique sensory data collection.
3Providing consulting, professional & technical services is not a requirement
for managed security services providers. . . unless the provider is looking to
grow its revenue
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Next Steps
Develop Your Visionary and Innovative SkillsGrowth Partnership Service Share your growth thought leadership and ideas or
join our GIL Global Community
Join our GIL Community NewsletterKeep abreast of innovative growth opportunities
Phone: 1-877-GOFROST (463-7678)Latin America: +54 11 4777 1550 Email: [email protected]
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For Additional Information
Francesca Valente
Corporate Communications
(54 11) 4777 5300
Mauricio Chede
Research Analyst
Information & Communication Technologies
(55 11) 3065 8444
Bruno Tasco
Senior Industry Analyst
Information & Communication Technologies
(55 11) 3065 8430
Antonio Carlos Tarjan
Strategic Account Executive
Information & Communication Technologies
(55 11) 3065 8428