ARC's Bob Mick Workshop - Server Virtualization in Manufacturing Operations at ARC Industry Forum 2009

WorkshopWorkshopWorkshopServer Virtualization In

Manufacturing Operations

WorkshopServer Virtualization In

Manufacturing OperationsManufacturing OperationsManufacturing Operations

Bob MickVP Emerging Technologies

ARC Advisory Groupbmick@arcweb [email protected]

Virtualization WorkshopObjectivesVirtualization WorkshopObjectives

To demonstrate end user (owner operator) commitment to virtualizationIdentify use cases, issues and solution• with deployment in Manufacturing Operations

Solicit supplier supportSo c t supp e suppo t• Now or later

Collect ideas for removing obstacles

2© ARC Advisory Group

“Virtualization is Going to Happen”

Monday’s Virtualization WorkshopPractices and Experiences in Manufacturing OperationsMonday’s Virtualization WorkshopPractices and Experiences in Manufacturing Operations

Item Topic Speaker ~Time

1:00pmOpening

Virtualization OverviewBob Mick

ARC 10 min

Microsoft Virtualization Sam Youness 15 minOverview and Experiences Microsoft 15 min

VMware Virtualization Overview and Experiences

Curtis PopeVMware 15 min

1:40pmManufacturing Operations Use Cases,

Experiences, Issues and Solution PathsGuided

Discussion 45 min

Ideas forOpen Discussion and Prioritization of Desirable Industry Actions

Ideas for Removing Obstacles

15 min


Why Virtualization Now? Why Virtualization Now?

Note: Factors other than those shown existed.

The Case For Server Virtualization in OperationsVirtualization is not New. Why Now For Operations? The Case For Server Virtualization in OperationsVirtualization is not New. Why Now For Operations?

Proven Value• IBM revitalized their Mainframe Business using Virtualization• Virtualization Broadens and Corporate IT experiences the Value • Systems in Manufacturing Operations are proliferating

Proven Productso e oducts• VMware – Very mature products• Microsoft – Technology Important to Operations• Many other Products and Partnerships• Many other Products and Partnerships

Why not use Virtualization in Operations?• Install a new set of servers with each new application?

R l t t ti f t t ?• Replacement computers are many times faster – waste?• Legacy software value - Run legacy software on new hardware• Better management, Backup, Back-out, Reliability …


Virtualization Goes Well Beyond Virtual Servers… Storage, Grid, Assets …

How Can Server Virtualization Technology Help?Costs, Reliability, Operations & MaintenanceHow Can Server Virtualization Technology Help?Costs, Reliability, Operations & Maintenance

Decrease costs• Less hardware – and still run diverse OS and application versionsLess hardware and still run diverse OS and application versions• Less: Space, Energy, Maintenance,

Increase reliabilityLess to hardware fail• Less to hardware fail• Even then, recover easily by redeploying virtual server

• Isolate mission critical components (create more Virtual Servers)N ff d b f i i i i l• Not affected by restart of non-mission critical

Operations & Maintenance• More effective updates, patching and testing

• Restore test environments and configurations quickly• Update, patch and test copies• Place online when confident – restore original quickly


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General Virtualization ArchitectureTools For Creating Multiple Servers on One Physical ServerGeneral Virtualization ArchitectureTools For Creating Multiple Servers on One Physical Server

Isolated

Create, Monitor, Manage Virtual Servers

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Each Virtual Environment s

SecureConfidentialManageable

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General Elements of Server VirtualizationArchitectures and Details VaryGeneral Elements of Server VirtualizationArchitectures and Details Vary

Virtualization Utilities• Tools to create, copy, move and A B C

Create, Monitor, Manage Virtual Servers

Tools to create, copy, move and monitor virtual environments

Hypervisor• Thin layer that operates E

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Each Virtual EnvironmentMay Contain:•Application files •Application software•Operating system

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• Thin layer that operates multiple environments

Computing Hardware• Recent additions to processors Virtualization Software - Hypervisor

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• Recent additions to processors by Intel and AMD) directly support virtualization

Hypervisor also know as …

Computing Hardware

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• VMM• Virtual Machine Monitor• Virtual Machine Manager


Virtual Operating Model - ArchitectureChanges the Hardware/Application RelationshipVirtual Operating Model - ArchitectureChanges the Hardware/Application Relationship

Network

i li i f

Virtual Servers

Virtualization Software

Hardware

Hardware Servers

Network


Virtualization SuppliersVirtualization Suppliers

Sample Suppliers of VirtualizationWidely Deployed – Different Needs, Strategies, BenefitsSample Suppliers of VirtualizationWidely Deployed – Different Needs, Strategies, Benefits

Hardware

IBM

VMware Cisco

XensourceWindows?

Linux?RTOS?

Requirements?


HPVirtual Iron

TenAs sTools?

Single OS Version?Multiple Versions?

Microsoft

SunSWsoftOracle

TenAsys(RealTime)

Monitoring?Management?

Type Of Virtualization?Scheduling?

Hardware Mgmt?

Plus Many Suppliers of

Hardware Mgmt?Performance?


Plus Many Suppliers ofTools, Monitoring, Deployment Methods …

Common Issues and QuestionsNeed Application Suppliers to Help With SolutionsCommon Issues and QuestionsNeed Application Suppliers to Help With Solutions

Licensing• Not originally defined with Virtualization in mindNot originally defined with Virtualization in mind• Operating system, Applications …

Applications licensing protection devicesWhat happens with multiple virtual environments on one• What happens with multiple virtual environments on one hardware server?

Supplier SupportO ti S t• Operating System

• Applications• Device Drivers

Corporate Standardization• Selection: How many virtualization suppliers do you need?• Roll out strategies?


• Management practices, Security … need to be addressed

ConclusionsVirtualization is SustainableConclusionsVirtualization is Sustainable

Value has been … demonstrated

Network

End users have … committed

Virtualization suppliers are


Virtualization suppliers are… ready

Application suppliers are starting to commit

Network

… starting to commit

Needs• Beneficial use cases for Manufacturing Operations• Development of practices for Operations• Community to identify and sort out issues


Server Virtualization In Operations is Happening

Microsoft Virtualization OverviewSam Youness, Microsoft ArchitectMicrosoft Virtualization OverviewSam Youness, Microsoft Architect

VMware Virtualization OverviewCurtis Pope, VMware Senior EngineerVMware Virtualization OverviewCurtis Pope, VMware Senior Engineer

Workshop Open DiscussionUser PanelEveryone Participate

Workshop Open DiscussionUser PanelEveryone ParticipateEveryone ParticipateEveryone Participate

ParticipantsThis is an Open Forum on Server VirtualizationParticipantsThis is an Open Forum on Server Virtualization

Panel• Whit McConnell, ExxonMobile *

* DISCLAIMEROpinions are of the Whit McConnell, ExxonMobile

• Bob MacDonald & Rob Aleska, Procter & Gamble *• Sam Youness, Microsoft• Curtis Pope VMware

individuals - not company positions.

• Curtis Pope, VMware

Other Suppliers• … Tell us who is here – Company Names

End users, Owner Operators …… Tell us who is here - Company Names

Others?


FormatFind a Point to ContributeFormatFind a Point to Contribute

Use a series of questions to guide usQuestions for everyoneQuestions for everyone• Panel – other end user participants join• Panel - virtualization software suppliers

Application suppliers in the audience• Application suppliers in the audience


Share – Learn - Enjoy!

Drivers for Server VirtualizationIn OperationsDrivers for Server VirtualizationIn Operations

What is driving the adoption of virtualization in operations?p

Examples:• Cost of hardware?• Maintenance?Maintenance?• Floor space?


Let’s get started!

Server Virtualization in OperationsManufacturing, Utilities …Server Virtualization in OperationsManufacturing, Utilities …

Operations specific use cases and their benefitsWhat are your experiences and expectations?What are your experiences and expectations?

Panel?Other users?Suppliers?

Examples:• Legacy systems• Space energy• Space, energy• Disaster Recovery


Any preliminary or anticipate quantitative returns?

Organization Operations, IT, EngineeringOrganization Operations, IT, Engineering

What role is IT playing?

Examples:• Driving adoptiong p• Selecting suppliers• Helping• ??


Is it collaborative?

Is Virtualization Helping Suppliers?InternallyIs Virtualization Helping Suppliers?Internally

How is virtualization being used by suppliers internally?yWhat are your experiences and expectations?

Q i k P llQuick Poll:Suppliers using virtualization internally?

Examples:• Development• Testing• Training• Support• ?


Any users know about suppliers who are not here?

Effect on Operations People Another Technology to Learn and Keep Up With?Effect on Operations People Another Technology to Learn and Keep Up With?

Will virtualization create a support problem for people in operations?p

E lExamples:• Something else to monitor?• Better tools for monitoring?• Another vendor to work with?


Who is actually moving the applications?

Inhibitors to Deploying Virtualization A New Application EnvironmentInhibitors to Deploying Virtualization A New Application Environment

What are some of the vendor support issues?

Suppliers:Would you be willing to take no

exception and continue to provide support to customers who wish to

Examples• Official support position?

support to customers who wish to install your applications on virtual

machines?

Would you provide basicpp p• Specific virtualization

software?• Legacy software?

Would you provide basic implementation guidance such as recommendations on number of

virtual CPUs and memory allocation for virtual machines hosting yourg y

• Adequate knowledge of virtualization software?

for virtual machines hosting your applications?

Would you consider delivering your application as a pre-built virtual


application as a pre built virtual machine?

Inhibitors to Deploying VirtualizationHardware – Software – Use Pattern RelationshipInhibitors to Deploying VirtualizationHardware – Software – Use Pattern Relationship

What are some of the licensing issues?

Examples:• “… per computer”p p• “… per processor”• “… per user”

Suppliers:Suppliers: Will you consider changing licensing

enforcement to something more compatible with virtual environments

(e g no dongles)?


(e.g. no dongles)?

Inhibitors to Deploying Virtualization In Manufacturing OperationInhibitors to Deploying Virtualization In Manufacturing Operation

What are some of the other issues encountered?

Examples:• Virtualization vendor selection?• Windows or Linux host?• Redundancy … reliability• Aligning office and plant virtualization efforts?


Is there a need for developing “Best Practices?

To Microsoft & VMware Are the Needs of Manufacturing Operations Unique?To Microsoft & VMware Are the Needs of Manufacturing Operations Unique?

Smaller implementations of virtualization (e.g. small manufacturing control rooms) do not warrant expensive SAN infrastructures. Local storage solutions make more sense in these cases. Will your software continue to support local storage implementation in the long term?

Drivers to adopt virtualization in manufacturing environments include reduction of technical "churn" of hardware, operating system and software applications. While virtualization easessystem and software applications. While virtualization eases some of this, it also adds to it. Would you consider extending base hypervisor support (e.g. security and critical patches) so that a hypervisor version has at least the same useful life as th d l i h d ?the underlying hardware?


What Can You Do to Help?

Wrap Up Have We Missed Anything You Think is Important?Wrap Up Have We Missed Anything You Think is Important?

Are end uses here today in agreement in the level of support we expect from application suppliers?pp p pp pp• Would it make sense to define this as a group to encourage

consistency?

What kind of licensing model would work best for endWhat kind of licensing model would work best for end users --- and for suppliers?

What would we like to have from the VirtualizationWhat would we like to have from the Virtualization suppliers • Is operations sufficiently different to require something special?

What would you like to see next from ARC?


Is there a need for developing “Best Practices?

For comments and questions please email bmick@arcweb com

Thank You.Thank You.For comments and questions, please email [email protected]

For information about ARC’s upcoming events, please visit our web site at www.arcweb.com.
