Application-Aware Network Performance Management

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Application-Aware Network Performance Management: Delivering Business ValueCindy Borovick, Program VP, Enterprise and Datacenter Networks, IDCLiz Padula, Sr. Marketing Manager, Riverbed CascadeMichael Krieger, VP, Market Experts Group, Ziff Davis EnterpriseAugust 8, 2012

Apr 10, 2023

© 2012 IDC

Intelligent Economy Needs Intelligent ITIntelligent Economy Needs Intelligent IT

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We are going through a phase of intelligent industry transformations

– e.g. Retail, Healthcare, Energy

IT is seen as an equal business partner in many of these businesses

– For some, IT is the business

– From back office to front office

Embrace social, mobile and video

– Legitimacy to mobility in enterprise

– Collaboration

Apr 10, 2023

© 2012 IDC

Exploding Traffic Growth Stressing Networks: Datacenter to the EdgeExploding Traffic Growth Stressing Networks: Datacenter to the Edge

…But the edge of the network is undergoing its own transformation

Data centers have become the cornerstone of business…

MOREAPPLICATIONS

MOREON-DEMAND

ACCESS

MOREDEVICES

MORECONTENT

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Apr 10, 2023

© 2012 IDC

Top IT Initiatives for 2012Top IT Initiatives for 2012

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Source: IDC CIO Agenda Survey. November-December, 2011Data shows % of respondents who listed as a top 3 initiative. n= 36

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©2012 Riverbed Technology. All rights reserved. Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology. All other trademarks used herein belong to their respective owners. The trademarks and logos displayed herein may not be used without the prior written consent of Riverbed Technology or their respective owners.

Business Agility vs. IT Complexity

Business IT Operations

Virtualization

Load balancing

QoS

VoIP

MPLS

Web 2.0

Globalization

CloudHigh availability

On-demand

computing

Resiliency Cost savings

100% uptime

Flexibility

INTERNET

DATA CENTERS

CLOUDSaaS

Factors Affecting Application Performance

BRANCHES

Increasing globalization – Users expect consistent, reliable experience wherever they reside Loss of control

• More & different types of apps sharing same resources • New infrastructure not controlled by network team

Loss of visibility – Site-to-site (MPLS), local Internet & SaaS / cloud traffic; new infrastructure

ADC

Virtualization

REMOTE USERS

Optimization

WAN

Applications Don’t Run in a Vacuum

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New Problems – Old Solutions

21St Century Problems 1950s Technology

Virtualization, consolidation, cloud Multi-tier service monitoring Layer 7-based QOS policies MPLS mesh networks Converged VoIP & data

Network device monitoring (up/down) Inefficient bottoms-up troubleshooting

Probe-to-probe troubleshooting Packet-by-packet troubleshooting

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Performance Management Gap Exists

Network fault management Configuration management SNMP MIB polling Protocol analysis Capacity planning / modeling

Network Performance Management

Application Performance Management

System resource monitoring End user experience monitoring Transaction profiling App discovery, modeling, display Analytics

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Cascade Bridges the Gap

Application-Aware Network Performance Management

End-to-end visibility into application delivery over the network Packet capture & analysis

Apr 10, 2023

© 2012 IDC

Customer InterviewsCustomer Interviews

Network Team is now the “Trusted Partner”

Instrumental in success of key IT initiatives

Increased visibility drives “awareness” and moves team from reactive to proactive

Supports risk management

Better utilization of costly resources

“Visibility into the network that we never had.... It allows us to rearchitect to save money…to troubleshoot in real time”

“Greater visibility into virtual environments helps us size our virtual server farm. It helps us buy less, reduce apex by looking at data flows between virtual servers…Let’s put these 5 apps over onto this physical server, virtualize and move this big app over there, and we don’t have to add another 10 blades. It helps us re-architect our compute engine, and that helps us delay increases to the server farm.”

Apr 10, 2023

© 2012 IDC

Business ValueBusiness Value

$5,497

$12,046

$26,057

Average annual savings per 100 users ($43,601)

IT staff produc-tivityCost reduction Infrastructure and servicesUser productiv-ity

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Reduced IT infrastructure costs

Optimized bandwidth and networking resources, consolidate server environments, and expand automation

User productivity

Delivering critical business services with high reliability

Reduced service disruptions and quicker response

IT staff productivity

Proactive network management

Reduction in activities

Apr 10, 2023

© 2012 IDC

Enhancing Server Consolidation and VirtualizationEnhancing Server Consolidation and Virtualization

Total $12,0460%

20%

40%

60%

80%

100%

120%

21%

8%2%

22%

45%

2%

Infrastructure Costs Savings

Power

Servers

IT staff labor avoidance

Storage

Networking equipment

Bandwidth

Server, storage, and power sav-ings came from Cascade extend-ing server virtualization/consolida-tion.

Bandwidth and Networking equipment savings came from Cascade optimizing Steelhead.

It staff avoidance driven

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Apr 10, 2023

© 2012 IDC

Proactive Network Management Proactive Network Management

Total -5.4 FtEs -

1.00

2.00

3.00

4.00

5.00

6.00

1.83

1.59

.56

.51

.25 .25 .25

{ .10

Change correlation Deployment tasksNetwork monitoring Managing incidentsMaintaining consistency Audit/Inventory mgt Pushing out changesGeneral network analysisNetwork change detection

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Apr 10, 2023

© 2012 IDC 14

ROI ResultsROI Results

Cascade customers in the study invested $15,056 (discounted) to generate returns of over 6 times the investment.

Three ROI Analysis (per 100 Users)

Benefit ($M) $93,267

Investment ($M) $15,056

NPV ($M) $78,212

ROI 519%

Payback (months) 5.1

Discount rate 12%

Apr 10, 2023

© 2012 IDC

Customer Quotes on RiverbedCustomer Quotes on Riverbed

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“The reputation of the company…of Riverbed. They are very responsive, innovative…they really care about their customers, which is really hard to find in a lot of technology companies.”

“The products are very stable and sturdy…so they don’t give me a lot of problems..... They are very well engineered. The software that is executing on them runs very well…the firmware…is solid. I don’t have to do a lot of work to…they don’t go down.”

“The user interface…a lot of people make the comment that this is kind of like Apple. You can actually use the thing”

Apr 10, 2023

© 2012 IDC

Essential GuidanceEssential Guidance

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Moving at the speed of the new economy dictates a new approach that reduce costs and increases IT agility

IDC believes a holistic systems-based approach to network visibility is required to deliver a reliable, secure and cost-efficient network

Application-Aware Network Management is a proven technology to deliver a business-ready network in the era of mobile, virtual and cloud

Evaluation factors include:

– Current and planned IT transformation projects

– Understand the current impact of downtime

– Assess the velocity of change on the network

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Cascade: Application-Aware Network Performance Management

Monitor

End-to-end service monitoring

Troubleshoot

Rapid drill down for accelerated triage

Discover

Identify and map application dependencies

The Total Performance PictureANALYZE• Spotlight current pain • Identify potential opportunities• Visualize application dependencies• Slash diagnosis time

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Riverbed Cascade: Delivering ROI to Customers

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Where do you find the IDC report?

Download the report at www.riverbed.com/cascade

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Learn more about Riverbed

www.riverbed.com/cascade

Participate in Riverbed Discussion Forums

www.community.riverbed.com

Like us on Facebookwww.facebook.com/riverbed

Join our LinkedIn groupRiverbed Technology group

Follow us on Twitterwww.twitter.com/riverbed

Read our Blogblogs.riverbed.com

Watch our Podcast & product Demos

www.youtube.com/riverbedtechnologySearch for “Riverbed Connect” on iTunes

Apr 10, 2023

© 2012 IDC

Questions?Questions?

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@: cborovick

Cindy BorovickProgram Vice PresidentEnterprise and Datacenter Networks

email: [email protected]

Liz PadulaSenior Product Marketing ManagerRiverbed Technology, Cascade Business Unitemail: [email protected]

@lizpadula