Anup Bootstrapping Feb9th

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BOOTSTRAPPING Meeting Wheaton Illinois Febuary 9th 2006 Voice over IP (VoIP) is it right for me?

Panel DiscussionPanel members:Carol Davids, Director of VoIP Activities and Professor of ITM, IIT, Wheaton, IL.Jeff Kirchner, President, Epygi TechnologiesDaniel G. Howard, President and CEO, ISI CommunicationsAnup Manchanda, VP, Teleprime, Moderator

anupm@teleprime

847-252-7100X301

URL: www.teleprime.com 424 East State Parkway, Schaumburg, IL-60173. PH 1-847-252-7100

Fax : 1 847 252 7101Copyright © 2005, Teleprime Inc., All Right Reserved, Confidential Information

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Telecom and IP Technologies“Global Leader Solving Legacy to IP Migration”

• About Teleprime

• In Business since 1992. Offices in IL, TX, GA, CA, NJ, India.

• Services and Products include systems engineering, signaling gateway products, network & test equipment, provisioning and on-site commissioning, legacy to IP migration.

• Channel Partners with Epygi,Encore, Patton, CBeyond.

• Telecom Expertise in Networks, Test Measurement, Legacy to IP Migration.

• Partners with IIT in providing training on VoIP

• Active Member, VPAC Council. Assisted in set up of VoIP Lab at IIT by donating VoIP and related equipment. Provided Internship Projects to Students of VoIP on VoIP related equipment and services. URL: www.teleprime.com 424 East State Parkway, Schaumburg, IL-60173. PH 1-847-252-7100


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Teleprime’s Path to IP Migration for the SOHO Environment

• Over 50+ years of collective experience in the Telecom industry.• Channel and Distribution Expertise• VAR• Entered this market 2004.• Training partnership with IIT in VoIP.• Identifying manufacturers and Service Providers who were developing

products and service offerings in the VoIP space.• Engaged with Companies who were primarily using the channels to get

to market.• Engaged with the IIT VoIP Lab to test various products and services

before bringing to market.• Members of the team got trained in VoIP technology• Set up of Demo-Lab of various products in lab in Schaumburg.• Hosting, Sponsoring of Various conferences and seminars on VoIP.



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Teleprime’s Path to IP Migration for the SOHO Environment• Certifications in Products like Epygi• Pending Certifications in Other IP-Products eg. Polycom, Sipura etc.• Built a team of ‘subject matter experts’ • Served as host and active participation in various technical user groups

(Linux user group, Java user group, Telecom user Group)• Implemented VoIP service in TX office as a test(2004) and rolled out

company wide and worldwide(India)• Implemented IP-PBX in Chicago home office.• First sale and implementation in August, 2005.• Hired and Trained Staff in VoIP Products in India.• First sale of VoIP Product in India in November 2005• First sale of IP-PBX in India in January 2006. Implementation set for in

March 2006.• Identifying and Building Resellers in India as the market opens up for

VoIP products and services.



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What companies looking to migrate to IP_Telephony can expect from Teleprime

• Subject Matter Expertise.• Vendor-Neutral Approach.• 24/7 Support.• Products and Services offered are tested and evaluated in VoIP Lab at

IIT and in real world scenario at the Schaumburg location.• Customer testimonials who have implemented VoIP solution in their

work environment.• Education, “Hands on” testing, training, and evaluation of the products

before it is implemented in the customer work environment.



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Questions to Panelists

Do you need technical expertise to administer a hosted phone system?

Can you guarantee voice quality? How? How difficult is it to address the Number Portability Issue?How do you address disaster recovery?Can remote workers get same features?How do you address Moves, Adds and Changes?What about future features and upgrades?How many people can be “instantly” conference called?



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Can users integrate Outlook Contacts and calling features?What are your options if you lose dial tone at a location? Where does the dial

tone originate?What happens to a site if connection to the IP network is lost? Challenges and Experiences with customers in migrating over to your

solution?E911 related issues with Hosted?What are the security risks of web based administration?



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What are my choices of IP endpoints?Are these truly open, standards-based endpoints?What are my options for mobility solutions?How is e911 handled for a multi-site distributed organization?Beyond traditional PBX features, what enhanced communications features can

I expect?How are features such as: Audio Conferencing, Video Telephony, Unified

Messaging, and Presence priced and delivered to the end user?How is reliability addressed: Power failure, Network failure, Bandwidth

Constraints, and Denial of Service attacks?



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Questions to clients

How closely tied to your business do you consider your communications systems?

Do you consider communications to be a competitive advantage or a commodity?

What will your application needs be? Basic contact center or speech enabled self service applications? Basic voice mail or unified messaging integrated with your email systems?

Who calls the particular site that you’re considering hosting? Internal customers or external customers?

Have you outsourced other applications before or is this your first application that you’ll source?



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Questions to clients

What are the skills of your team? Are you growing or shrinking your IT staff? How is your team funded?How important is security to your business? Are you regulated or under

unique requirements due to SOX, etc.What is the age of your equipment? Can it be IP-enabled?What are the drivers to consider a change in your telephony system?What is the age/condition of the data network? Are you doing any IP Telephony today or is your network not yet ready? Who

are your data carriers?



Vonage Residential Service

• This project is jointly sponsored by Teleprime and Corkenn.

• The study of the hosted residential service provided by

Vonage includes:

• Bandwidth consumption

• Feature Delivery

• Quality of Service

• Security

IP PBX Interconnection Study

• This study is sponsored by Corkenn with support from

Teleprime.

• The study of the Epygi IP PBX and its interoperability with three different hosted services includes:

• Description of the PBX and its interconnection options.

Bandwidth consumption

• Registration and interconnection issues

Analog Phone

Epygi Quatro 2x

Netgear EN516 Hub

Polycom Soundpoint IP 300 SIP

Sipura SPA-841 IP

Public IP: 69.X.X.X

Subnet : 255.X.X.X

Default : 69.X.X.X

DNS1 : 64.X.X.X

DNS2 : 64.X.X.X

LAN IP : 172.X.X.X

WAN Connection to Internet

Crossover Cable

Ext. 11

Ext. 32

Ext. 31

Analog Phone

Ext. 32

Technology

Anup Bootstrapping Feb9th