An Aoibri SharePoint Healthcare Story

www.aoibri.com 888.703.5378 [email protected]

A SharePoint Story

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Not too long ago, andsomewhere very near to here,a super smart Healthcareorganization struggled withtheir Intranet.

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Let’s call them…

Unnamed Yet AmazingHealth Care Company

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A network of 24 inpatient andoutpatient facilities focusingon physical rehabilitation withadditional services includinghome care, pediatric care, andsports medicine.

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UYAHCC had an old intranetthat just wasn’t working out.The usability was terrible.The intranet and shared driveswere often referred to asa black hole.

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This is a fair facsimile of their intranet portal.

The IT Team thinks: “It’s got all the links to the important information. Isn’t that what the intranet is for?”

The Business Users think: “This is a time suck. I can never find anything here. If I do find it, I can’t do anything but download it to my desktop, I still have to attach to an email to share. Why do I even come here?”

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So they wanted a new systemthat would hit all the marks.• Everything in one place• Searchable (like Google)• Accessible while secure• Look and feel like thecompany

• Easy to maintainClick to Continue


Aoibri began working with thisUnnamed Yet Amazing HealthCare Company and they startedat the beginning,

with a Discovery project.

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We worked with the stakeholdersto learn what the business unitsneeded vs. wanted. We dugfurther to understand what theywould need in the near future.We talked with the users directlyand personally.

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Aoibri gets the answers toHow do they deliver theirwork product?What are the system integrationpoints?What are the inputs and outputs?

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The answers to these questionsenabled the Aoibri team todefine the InformationArchitecture and systemrequirements.

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So what did UYAHCC need?• collaboration sites• document management• content sharing• forms processing• document approval workflows• file sharing• project management portals

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Aoibri decided to use SharePointto address these needs.

SharePoint provides a self-‐serviceparadigm, all users may discoverand manage the information theyneed to do their jobs, using only aweb browser.

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Users are able to find andwork with information fromdatabases, reports, businessapplications, and otherexternal sources all within thesame environment, usingfamiliar tools to create andshare information confidently.

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As part of the InformationArchitecture (IA)Aoibri determined that all ofthe information and businesssystems and processes could begrouped into three main areas:

Administration,Employee Services,Patient Services.

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Administration focused on makingthings that were needed to dobusiness accessible. So the“Home” page and the Navigationwere key.Employee Services collected thethings that the were employeefocused, things like HR and IT.

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Patient Services collected thePatient focused information.So assets and activities likeCase Management,Home Care or Outpatient Therapyto name a few.

Let’s take a look…Click to Continue


From this…..

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to this!

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The top Navigation has the most important and frequently used links immediately accessible from any page in the Administration site. As well as the ability to launch commonly used forms which will now initiate workflows, automating the processing of information being input to the form. Removing dozens of manual steps and eliminating the need to send email after email inquiring where something is in the process.

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The home page has huge improvement to the “business to employee” communications, with prominently placed News and Org-‐wide communications as well as the event calendar.


The home page now offers immediate access to the forms library and the policy library. Help desk issues and Requisiion request and tracking is all available at a glance! This design will save hours per week, per user, and ime is money.

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See how Search is so prominent?

And the Left Navigation has the information that is most frequently used, organized more intuitively, as well as links to the external systems they use.

No need to bookmark these apps any longer because they are only one click away from the home page.

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Within the Employee Services site users have quick access to frequently used forms, reports and trackers in the top nav. They can also see employee related news and events, access their educational assets, benefits materials, and employee policies and only one click to HR or IT forms and related Wikis.


Departments have their own pages too, easing the burden of interdepartmental communications, and keeping the information’s security in alignment with corporate policy allowing the user to see only what they have permission to see.

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We estimate the new portal tofully recover the cost of designand development within the firstsix months of use.

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It’s too soon to tell how muchmore amazing UYAHCC willbecome with this new intranetportal but we’re planning onmeasuring the result.

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What could your organization

savecreateachieve

with higher efficiency?

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If we could save each employeean hour a week what wouldthat feel like?

$10k per week?$15k?$50k?

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Call us to startworking out thedetails of yourSharePointsuccessStory.

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Technology

An Aoibri SharePoint Healthcare Story