Alfresco Day Stockholm 2015 - Case Study: Scania

Scania TestimonyAlfresco Day Stockholm 19 Nov, 2015 Aras Kazemi

Business Architect Core [email protected]

Niclas LillmanManager Core [email protected]

2015‐11‐19 Scania Presentation – Alfresco Day Stockholm

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Agenda- Scania Challenges- Solution- Case studies- Questions

Scania – Provider of Transport Solutions


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Heavy trucks Heavy buses Engines

Workshops Service agreements Parts Driver training Scania Assistance

Operational leases Financial leases Hire purchase Insurance solutions

Services FinancingProducts

~40 000 Scania Users in 100+ Countries

Scania Presentation – Alfresco Day Stockholm

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1 600+ sales and service points globallyNon-captive S&S company

Captive S&S company

Production unit

Regional production centre

2015‐11‐19


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Research & Development

Purchasing

Production & Logistics

Sales &Marketing

FinancialServices

Commercial Operations

R&DNetwork

Suppliers

Commercial Operations Network

Information Silos


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The IT infrastructures and applications are designed to support a specific process and/or organisation.

Lack of suitable and secure support for collaboration cross the value network

Hinder transparency and become risk for catching opportunity windows

Inefficient cross-functional knowledge work


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New kind of innovations!

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Target 2020

Services

Products

Our Goal: Productivity Improvement


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Top Employees

Customer Satisfaction

Volume Growth Profitability

Target 2020120 000 Trucks15 000 Buses

20 000 Engines6 000 € / Vehicle

Target 2020120 000 Trucks15 000 Buses

20 000 Engines6 000 € / Vehicle

0

20 000

40 000

60 000

80 000

100 000

120 000

1990 1995 2000 2005 2010 2012 2014 2016 2018 2020

Scania Trucks

Employees

Services Revenue

Product Sales

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Attract and Retain Towards 2020


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40 000+10 000

new employees

2013 2020Top Management Meeting 2013

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Expectations for a New Era


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Solution must be: Fast and enhance productivity

User centric

Place independent

Network independent

Device independent

The Alfresco Journey at Scania


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Target Group

Research & Development

Purchasing

Production & Logistics

Sales &Marketing

FinancialServices

Commercial Operations

R&DNetwork

Suppliers

Commercial Operations Network

Team Room (Alfresco Share) was introduced at Scania in May 2013

Migration from previous solution (IBM Quickr) 300 sites 5 000 users (site members) at Commercial Operations 20 000 documents

Integration with Enterprise Search, Dec 2013

Pilot at R&D, including the R&D Network, Q1 2014

Share configurations for utilization cross the value chain, Jun 2014

Integration with Windows Explorer (WebDAV) and Microsoft Office (SharePoint), Oct 2014

Document release management and publishing workflows, Sep 2015

Integration with WCM and portals, Oct 2015

Confidential collaboration; strong authentication and encryption of confidential information, Nov 2015

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Why Did Scania Chose Alfresco?


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Best of breed Standards compliant Integrations (RESTful repository service) Open / Open source Capacity based licensing model

Scania Business Applications and IT Infrastructure

Core Collaboration Service Portfolio


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A modular concept aimed at support broader choice depending on different needs

Security Services,Identity and Access

Management

IT Infrastructure Services Back-end Systems Hosting and Storage

ServicesExternal Computing

Resources

Reusable Collaboration Service Modules

Document Collaboration

Social Networking

Web Content Management

Search Index and Findability

UX and Shared Content Delivery

Instant Collaboration

Web Sites and Reusable Components (widgets, connect, etc.)

Employees Partners

CustomersUniversitiesContractors

IndustrialDistributorDealerWorkshopEtc.

Suppliers

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Modular Design Brings Easier Customization


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Scania’s modular approach gives rapid evolvement of existing solutions, while also enabling introduction of new kind of collaborative technologies.

New features and capabilities can be implemented in both existing and new contexts.

Let’s walk through some examples on Document Collaboration (Alfresco)…

Intranet Extranet Explorer Mobile

Document Collaboration

Purchasing

Product Development Dealer

Sales and Marketing

Services

Large Delivery Project


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Share project area for Scania and the

customer

A large order that also include service delivery and maintenance program involves many parties in the Commercial Operations Network, such as: Scania distributor Several dealers (captive and independent) Many servicepoints Scania Finance Scania Assistance and of course, the Customer


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Scania distributor with a network of 14

dealers and 12 service points.

Distributor intranet – Scania Switzerland


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Scania Group Intranet

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Document repository service for all Scania companies and the

S&S network

Alfresco Share for projects and departments

Release management and publishing services


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Global Technical Support"We support

distributors all around the world with

technical questions"

Distributors around the world

Global Technical SupportMechanics

Improvement work


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Scania – MAN CooperationStrategic cooperation

between heavy vehicles parts of the

VW group


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Standardisation and optimization

Decommissioning of local solutions

Scania Modular System


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Modular Design Brings Easier Customization


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A Limited Number of Building Blocks – Many Variations

Thanks to the modular system Scania can provide a large variety of specifications which increases the possibility of a great fit between product and application

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PRODUCTS • CONSULTING • APPLICATION MANAGEMENT • IT OPERATIONS • SUPPORT • TRAINING

Tack så mycket!Niclas Lillman [email protected] Kazemi [email protected]

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Alfresco Day Stockholm 2015 - Case Study: Scania