Accelerating the Flow of

Digital Business

John Newton

Alfresco Day 2016

Amsterdam

I’m @johnnewton, Founder and CTO

It all started 525 25 years ago…• H

istory

Documentum Team – March 1991

Click to edit Master title style2016

in

Review

Drivers toward the Digital Journey

Transform the customer

experience

Embrace the mobile mind shift

Become a digital disruptor

Empowered Customers,

Citizens,Users

Turn big data into business

insights

Source: Forrester

REVITALIZE

BRAND

EMPOWERING

CLIENTS

POLICIES &

PRACTICES

INNOVATIVE

PRODUCTS

Speed and Quality of DeliveryEnd-to-End Integration from Inception to DeliveryFuture-Proof & Eliminate Waste – Physical, Manual, DisconnectHumanize – It’s about People!

DATA INFORMATION

& INSIGHTS

What is a Digital Enterprise?

ENTERPRISE

PROCESS

COLLABORATION

NEW DIGITALLY

ENHANCED PRODUCTS

AND SERVICES

INFORMATION

CUSTOMER

CONTENTIdeas,

Reports, etc.

CONTENTContracts,

Designs, etc.

How do you get there?

Challenge Your Thinking

Design Thinking

How do you focus

on the user’s

problem?

Platform Thinking

How do you reaction

fast to new

opportunities and

threats?

Open Thinking

How do you

innovate faster?

Drives People-Centric Experiences

“People need their interactions with technologies and

other complex systems to be simple, intuitive, and

pleasurable.”

“Design thinking is an essential tool for simplifying

and humanizing. It can’t be extra; it needs to be a

core competence.”

“Design Thinking Comes of Age,”

John Kolko, Harvard Business Review, Sept 2015

Design Thinking

Designing Marketing Engagement

Value Driver

BRAND

Critical Content

DIGITAL ASSETS

Impact

INCREASED ASSET USAGE & VALUE

Design with a Constant Feedback Loop

INFORMATION

ARCHITECTURE PROCESS

DESIGN

DIGITAL

SOLUTIONS

& PRODUCTS

SYSTEMS &

SOURCES

USERS

USE

CASES

PERSONAS

STORY

BOARDS

Partner-driven

EngagementUser-centered

Design

Open Source Application Design Framework

Material

Design

Application Framework

App Models & Roles

Components & Views

Composition & Configuration

Share

C

usto

miz

ation

Document Library

Centric Solutions

Alfresco Share

Alfresco Framework

Busin

ess A

pps

Application Development Framework

ECM

Java APIs REST APIs

Alfresco JS Unified APIs

Framework of choice

Custom UX

Applications

Flexible Options for App Development

BPM

Rapid UX Applications

(Themable Alfresco UX Standard based on

Google Material Design)

Re-usable UI

Components

Low Code

App Studio

Simplifying the User Experience

15

Accelerates Development & Business Agility

“How can a major business segment be invaded and

conquered by an upstart with none of the resources

deemed essential for survival, let alone market dominance?

The answer is the Power of the Platform - a new

business model that uses technology to connect people,

organizations, and resources in an interactive ecosystem.”

“Platform Revolution”, Parker, Van Alstyne, Choudry – 2016

Platform Thinking

Bank of New York Mellon

Flexible

Client-centric

Platform

Intelligent

Open

Architecture

Bank

Technology

Platform

Business

Solutions

The Cloud

Global

Innovation

Center

Data-driven

Insight

“As the lines between front, middle and

back office continue to blur, smarter

information is essential for effective fund

management.”

Value Driver

EMPOWERING CLIENTS

Critical Content

TRANSPARENT CUSTOMER TRANSACTIONS

Impact

STREAMLINED BUSINESS OPERATIONS

Build a Platform for Growth & Agility

Digital

Initiative 1

OPEN DATA OPEN APIS OPEN STANDARDS

DESIGN DYNAMIC DIGITAL INITIATIVES

PLATFORM FOR AGILITY, GROWTH, AND RESILIENCE

Digital

Initiative 2

Customer

Initiative 1

Customer

Initiative 2

IOT

Initiative 1

Information

ServicesGlobal Scale

Compliance &

Governance

Cloud

Infrastructure

Security &

Authorization

Source: McKinsey & Company

OPEN ARCHITECTURE

Platform thinking drives faster delivery, deeper engagement,

better accountability and insights

Accelerate the Flow of Business

SYSTEMS &

SOURCES

CUSTOMERSSUPPLIERS

EMPLOYEES

CONTEXT INSIGHT

SEARCHSECURITY

PROCESS DESIGN

INFORMATION ARCHITECTURE

USER

Digital Platform intelligently activates content and processes

DIGITAL BUSINESS PLATFORM

PROCESS CONTENT SEARCH RECORDS INSIGHT

VIRTUAL

STORAGEIDENTITY TRANSFORM

MODULE

SANDBOX

MODULE

SANDBOX

Global, Scalable, NoSQL, Hybrid, Containerized

Digital Business Platform

Unifying Process & Content

COMPOSITE APIS AND PLATFORM AGGREGATION

CL

OU

D IN

TE

GR

AT

ION

S

EN

TE

RP

RIS

E IN

TE

GR

AT

ION

S

Better Transparency, Accountability, Audit, Analytics across the

Organization

METADATA

EV

EN

TS

ANALYTICS

LO

GIC

CONTENT

INSIGHT

SECURITY

SEARCH

PROCESS

ACTIONS

No Limits

Architecture

Hybrid

Federated

Shared

Nothing

Migration to Secure Hybrid Architecture

Content at Scale in the Enterprise

Users at Scale

Concurrency Content Count

Read/Write

Throughput

Geographic

Distribution

Volume Size

No Limits –

Investing in Scale, Distribution and New IT

24

Identity

Distributed

On-Premise

Cloud

Data Control Architecture

Billions of Documents

Cloud Native

Micro Services & Shared Nothing

Supports Innovation and Change

“No dominant platform-level software

infrastructure has emerged in the last ten

years in closed-source, proprietary form.”

Mike OlsonFounder of Cloudera

Open Thinking

US General Services

Administration (GSA)

Value Driver

OVERWHELMING INFORMATION

Critical Content

DATA 2 DECISION

Impact

COST SAVINGS / FASTER DECISIONS

“It is essential that we continue to invest in

and implement innovative open-standards

technologies… in order to achieve major

quality and productivity improvements.”

Services,

Integration &

Intelligence

Fueling Innovation, Not Re-Invention

Infrastructure,

Data & Utility

User Experience

& App

Development

Intelligent Open Source-based Digital Services

Open Source Services

MACHINE

LEARNING

CONTEXTUAL

ANALYSIS

INTEGRATED

ANALYTICS

NATURAL LANGUAGE

PROCESSING

• Auto-organization

• Recommendations

• Sentiment Analysis

• Predictive Search

• Predictive Process

• Exception Processing

• Security Analysis

Exploiting Solr

• Map-Reduce

• SQL and Joins

• Machine Learning

• Natural Language Processing

• Scale and Shard with

Distribution & Consistency

• Term-hit highlighting

• Auto-filters

Open To The Developer Community

30

Co

mp

on

en

ts

Open Source Application

Design Framework

to broaden next-generation

digital solutions

Digital Platform with

Secure Hybrid Cloud

to provide intelligent

digital content and

process services and

simplify the journey to the

cloud

Intelligent, Open Source-

based Digital Services

for Content and Process

Services rapid innovation

Our Strategy

Change Your Thinking

Increases customer &

employee loyalty

Drives people-centric

experiences

Increases agility &

maximizes resources

Accelerates development

& iteration of digital initiatives

Drives adaptability,

responsiveness & competitive

advantage

Supports transparency,

innovation & change

Design Thinking Platform Thinking Open Thinking

+ +

Thank You

John Newton @johnnewton