AIS e-HA Managed Services

An Introduction

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What is e-HA?

• AIS e-HA Managed Services offer state-of-the-art Disaster Recovery/Business Continuity through the use enterprise-class equipment and technical expertise

e-HA = Enterprise High Availability

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Why e-HA?

It's for any business that needs:– Uptime– Enterprise-class

technology– Disaster Recovery– Business Continuity

It's for any business that doesn't need:– Huge CAPEX

investment– Yearly MTC Contracts– In-house design and

mgmt responsibility

Not our core area of expertise

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The AIS e-HA Portfolio

Local HA

Local HABundle

Global HABundle

Global HA

Total HA Consists of two basic services plus bundled services.

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A look at AIS Local HA

Data Center

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AIS Local HA

• Server-level load balancing and failure detection• Custom service monitoring (e.g. email, DB)• Enterprise class hardware (F5 Networks)

Basic• Single Load-balanced IP address • 3 services (e.g. HTTP, HTTPS, SMTP) • Up to 10 servers in load-balancing pool • Continuous service monitoring of target

servers • 24x7 monitoring and event escalation

by AIS Ops Control Center personnel• 1Mbps external bandwidth (95th

percentile)

Bundle• Local HA Basic with 10 IP addresses • Two custom service monitors • Up to three iRules*• Up to two SSL certificates (1000 TPS

each) • 5 services per IP address • 10Mbps aggregate external bandwidth

(95th percentile)

*iRules are subject to approval based upon overall performance impact.

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A Look at AIS Global HA

Data Center

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AIS Global HA

• DNS-level load balancing and failure detection• Operated from two geographically diverse data centers• Enterprise class hardware (F5 Networks)

Basic• Single host record (e.g. website URL) • Continuous service monitoring of target

servers • Optional performance-based or

location-based load balancing • 1 million QPM (Queries Per Month) • 24x7 monitoring and event escalation

by AIS Ops Control Center personnel

Bundle• Global HA Basic Service with 10 host

records • Two custom service monitors • Custom alert notification and escalation list • 10 million QPM (Queries per month)

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A look at AIS Total HA

Data Center

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AIS Total HA

• Combines local and global high-availability services• Designed for quick recovery, business continuity• Integrated hardware solution (100% F5 Networks)

• Global HA Bundle, plus the following additional services:

• Integrated Local and Global load balancing service

• Up to 10 load-balanced services • Choice of two primary AIS Data

Centers • Up to 10 custom service monitors • 10 million QPM (Queries per

month) on the global HAs• 10 Mbps bandwidth (95th

percentile) to Local HAs

Options• Private inter-site transport• Custom failover method (e.g. no failback)• Remote hands administration

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AIS e-HA Managed Services Wrap-up

• Scalable service: ala carte or bundled• No hardware or maintenance costs (low cost of

entry)• Fully or lightly managed solution• High-performance, enterprise-grade infrastructure• Leverage AIS geographic diversity, data center

autonomy, AIS-operated MPLS backbone

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About American Internet Services (AIS)

www.americanis.net866.971.2656

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About American Internet Services (AIS)

• We are enterprise-class data center and connectivity company with premium footprints in three geographic locations: Los Angeles, San Diego and Phoenix.– We provide colocation, managed, and network services.– 24x7: Resources are always available when you need

them.– We are privately held, backed by Seaport Capital,

Viridian Investments, and DuPont Capital Management.