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Agile Transformation
kick start
Creating a Foundation for Success:
Case study in a real time
Sathyanarayana H R
Profile – Sathyanarayana H R
• Enterprise Agile Coach and Trainer
• Over a decade of Agile experience
• SPC4, CSM, PSM, ICP-ACC (ICAgile Certified Professional in Agile Coaching)
• Agile transformation experience in both product development and Service
based organization
• Trained over 3000 plus folks on different agile frameworks
• Certification training imparted for over 250 people on Leading SAFe, SAFe
PM/PO, SAFe Practitioner and ASM (Advance Scrum Master)
• Leadership, Portfolio, Program coach
Transformation
Solution Directions
ART Launch Preparation and Launch
ART Execution, Coaching
and Kaizen
Assess Impact of Change
Profile
Life cycle of a Typical SAFe deployment
program [From Agile ‘Zero’ level]
T0 T1 T2 T3 T4 T5 T6 T7 T8 T9
Time Scale : T0 – T9 = Months
BIU Coaching team. AC- Agile coach, TE – Tooling Expert, SA – Solutions Architect
Flow: Transformation takes 8-9 Months
T0– Initial & pre-preparation towards
Agile
T1– Diagnostics, Strategy & approach
T1-T6 : Tooling Strategy & Alignment
T1-T2 : SCRUM Foundations
T3-T4: Scaling @ Enterprise level
T4-T9: 2 Rel. cycles completed using SAFe
T5-T9 : Prepare BIU coaches & Handover
Transformation
Supported by AC,
SA & TE from MD
team
Deliverables
1. SAFe adoption with a lead deployment
2. Support in terms of training and coaching
3. Build a BIU team for self-sustenance
4. Capability to do ‘Release on demand’
StartDiagnostic
s
Tooling Strategy and Alignment (Support from MD team)
SAFe coaching
SCRUM coaching
2 wk Sprints 2 * 12 wks for 2 Release cycles
Prepare BIU Coaches for Hand-over
Roll-Out : Hands-on support, Training, Coaching by MD team
Dependency
1. BIU support – champions & tooling
2. E2E tooling alignment supporting Agile Wow
3. Philips Academy for Training &
certifications
BIU Local Coach to be on-board
Hand-over to BIU
coaches & MD
team moves to
next BIU project
Life cycle of a Typical SAFe deployment program [From Agile ‘Zero’ level]
BU/Diagnostics Scope
5 SITES
4 Sub Systems
5 Products
6 Platforms
FUNCTIONS
PMO
Product Marketing
Clinical Science
Engineering
Field Service Engg
Manufacturing Ops
Q&R, QA/QE
142 people
interviewed
Diagnostics Method
Step 1:
Plan Diagnostic
Step 2:
Identify Primary Issue
Step 3:
Summarize Observations
(360)
Step 4:
Root Cause
Analysis
Step 5:
Map Root Causes to
Solution Directions
Step 6:
Summarize Solution
Directions
Step 7:
Read Out
Diagnostic steps 29th
Feb
7th
Mar
14th
Mar
21st
Mar
28th
Mar
4th
Apr
11th
Apr
18th
Apr
25th
Apr
2nd
May
9th
May
Introductions
Data request collection
Executive Priorities and Perspectives
Data analysis
Root cause hypothesis
Engagement Plan
Workshop and Interview Planning
Interviews and workshops
Cleveland
Bangalore
Haifa
Shenyang
Root cause Analysis
First Report
Final Report
Roadmap Design
Legend
Offsite activities
Milestones/events
Onsite activities
Weeks starting….
Solution Directions
Communities of Practice
Predictable high value
delivery
Integrate to a
Single ALM Tool
Implement
Lean-Agile
system at
Scale
(SAFe 4.0)
Expand Unit
level and
automated
testing
capabilities
Invest in
Architecture Simplify QMS
Blue print and Transformation Roadmap
Process
Authority
Design
Authority
Product
Authority
Solution
Manager (CLE)
SolutionArchitect
Value Stream Engineer
(CLE)
Enablers &
Capabilities
Product Owner
(BLR)
Dev Teams
(BLR)(BLR)
Scrum Masters
8 8 8 8 6477
SE4
SV4
Tooling4
Securit
y 2
DQE4
[BLR] – Value Stream Pro
gra
m10% - 20%
Arch
Enablers
Release on
Demand
Release
Managers
Chess [SHY]
Portfo
lioValu
e
Stre
am
Enabling Epics:
Exploratory
Architecture
Infrastructure
Portfolio
Epics
PPM
4
3
1
2
Value Stream 1
Value Stream 2
Value Stream 3
Team
s
5
Product
Manager (BLR)Sys
Arch
(BLR)(BLR)
Release Train
Engineer
Backlo
g
RT
C
ART Launch Preparation
Role Mapping
Core Team•BU Leader
•Location Leader
•HR
•Agile Coach
Program Roles
• Product Manager
• Release Train Engineer
• Lean Agile Leaders
• Account Manager
Agile Teams
and Team Roles
•Agile Teams
•Scrum Masters
•Product Owners
ART Launch Planning
One Week Sprint
Sprint
1Sprint
3Sprint
5
Sprint
7
Sprint
2
Sprint
4
Sprint
6
Team Involved: Core Team and Program Roles Color Coding : Different work items
Shift in Organizational Model and WoW
• 8 scrum teams
• 1 Kanban team
• 6 scrum masters
• 5 Product owners
• ART Size: 80 People
• Collocated
Team Formation Criteria
• Knowledge & Experience
• Functional Areas
• Diversity
• Performance History
ART structure
Product
Manager/Syste
m Architect
7 SCRUM TEAMS
Product
Owner
SCRUM
MASTER
SCRUM
TEAM
SCRUM
TEAM
Produc
t
Owner
SCRUM
MASTER
SCRUM
TEAM
SCRU
M
TEAM
Produc
t
Owner
SCRUM
MASTER
SCRUM
TEAM
Programs
Account / Release
Manager
Program
Backlog
Works on Legacy
1 Kanban
Team1 Architect
Team
Team Highlights
ART Size: 75 People
7 SCRUM Teams
1 Kanban Team
1 Architect Team
4 Product Owners
6 SCRUM Masters
2 Development
Managers
3 Account Managers
Release
Train
Engineer
Development
Manager
Development
Manager
Produc
t
Owner
SCRUM
MASTER
SCRUM
TEAM
SCRUM
TEAM
Training and Certification
Training Name Duration # of
Participants
Participants
SAFe for Executives/Leadership 1 day -
Agile and SCRUM Training 1 day 75 All team members (75 people)
Leading SAFe certification
Training
2 days 18 18 people identified for this training based on the ART
and Team level roles
SAFe PM/PO certification
training
2 days 6 6 people (Product Managers and all Product Owners)
SAFe practitioner certification
training
2 days 40 To all Agile team members (Around 40 people)
Kanban Training 4 hours 12 Maintenance Teams
Internal WoW training 4 hours 75 This training describes the internal WoW from the day
to day perceptive, How to perform ART and Team level
ceremonies, Definition of Ready, Definition of Done etc.
TFS tool training 4 hours 75 TFS team and workflow training to all the team
members.
Coaching
Agile Coach
Trainer
Teacher
Mentor
Problem Solver
Conflict Navigator
Professional Coach
• 6 to 9 months of coaching
• Agile Training and Certification(SAFe, SCRUM, KANBAN, XP)
• Role Specific Coaching(Leadership Product Manager, Product Owner
SCRUM Master, Release Training Engineer)
• Team coaching
• Team member mentoring
• Facilitating Events/Ceremonies
• Prepare, Coach and handover to
BU coach
Interface to programs
Programs
Account /
Release manager
Product
manager
ART
Release on Demand
Program
backlog
Learnings and Challenges
Leadership Engagement
Engineering – Tooling, System Level Integration
Change Management : Residual command & control challenges
Organization Change – New Roles & Responsibilities
Organizing teams around ‘Value’ Vs Silos
Adopting Enterprise Kaizen ( System focus)
Our journey Continues to realize “Value Delivery” with
Lean, Agile and SAFe…
