Advanced Monitoring and Troubleshooting System (AMTS)

A Typical Screen

What is the AMTS

The AMTS is a comprehensive traffic analysis system with… Charts Tables Reports Alerts CDR Viewer Calls Viewer Disconnect Code Reports SNMP poller Flexible User Management

All’s Well That’s Monitored Well

The AMTS monitors the following objects of a switch, as well as their combinations: Customer and Vendors Areas Customers=>Areas or Areas=>Vendors Customers=>Areas=>Vendors Customers=>Vendors Equipment Equipment Groups Disconnect codes Union objects, uniting stats for any number of

objects of same type

CalculationsThe AMTS calculates every parameter possible.

Current Calls Attempts per hour Connected calls per hour Switched minutes per

hour Current capacity

ACD PSC ASR ABR CPS

% of 487 Codes PDD, TTR, TTC Number of hunts Media losses % of transcoding

Cost per hour Price per hour Profit per hour Profit per minute Profit per call

Find a parameter we do not monitor, and we will add it

SNMP Poller

SNMP Poller: Monitor any device, supporting

SNMP, and OID Flexible configuration with device

and oid groups Final parameters can be

calculated from OID values via formulas

Users can add table columns for new OIDs/parameters

Obtain data via SNMP requests and traps.

Customizations

Modular, fully customizable menu and screen design.

Menu items and screen modules are drag-and-droppable.

From 1 to 16 different modules (blocks) per screen- ideal for large NOC screens.

Adjustable colors.

Charts

Charts: Add/Remove Charts with ease

through a legend table. Different types of statistics

combined on the same chart Lines and bars Zoom and custom intervals Stack charts Comparison charts Auto-reload every minute

Statistical InformationThe AMTS gathers 2 types of statistical information: Concurrent stats, calculated

every minute and shown as lines on charts and

Per-hour stats that are shown as bars.

Some parameters can be only concurrent, like Active calls, some others make sense only if calculated over a period of time, like Call attempts, Switched minutes, or Profit.

Most parameters in the AMTS, however, have both concurrent and per-hour representations. The second chart shows ACD as a line and per-hour bars.

Tables

Tables: Ideal for viewing current

stats for a lot of objects at once.

Very quick and flexible filtering and sorting.

Parent-child relationships (Customers->Areas->Vendors).

Direct links to other modules

Reports

Reports: Any statistical and

financial parameters for periods from 1 hour to 1 month fetched in seconds.

Parent-child relationships make it easy to drill down to the required level.

Grouping by 1 hour, 1 day, 1 week.

Flexible sorting and filtering.

Thumbnails

Thumbnails: Monitor a lot of different

objects/parameters as a collection of chart blocks.

Change chart options individually or for the whole screen.

Re-arrange or re-size chart blocks with a mouse drag.

Maximize any chart to see more details.

Ideal for large NOC screens.

Alerts An extremely flexible

alerting system. Alerts on any object or

any parameter

Absolute or differential alerts.

Delivered via Web, Email, or SMS.

Schedules, user, and object groups to control alert delivery.

AlertsAlerts are

conveniently shown in charts.Concurrent alerts (lines):

The red area shows the interval from the initial alert raise till sending the raise notification,

The green area shows the interval from the initial alert clear till sending the clear notification.Per-hour alerts

(bars):

The red bar indicated the hour for which the alert was raised,

The green bar indicated the house in which the alert was cleared.

Email/Phone/SMS Alerts

Every alert that was raised/cleared can be sent to certain users’ emails or cell phones via SMS.

CDRs

CDRs: Very quick extraction. On the fly filtering and

sorting. Convenient interval picker. Adjustable field order. Export to excel/CSV. Row highlight. Disconnect code report. Direct links to

charts/reports for objects.

Thank You for viewing our brief overview of the AMTS. We invite you to contact our sales department to view a full live demonstration of our system.

About NACT:NACT is the world’s leading provider of prepaid application solutions, having sold and installed more than 650 switching platforms – in 26 countries – that control more than 12 billion minutes of traffic annually. NACT’s prepaid solutions represent the industry standard for highly reliable and cost effective Class 4/5 hardware and software solutions. NACT’s Vinci, and Vinci Softswitch Solutions insure that service providers can deliver the latest in VoIP and Next Generation network services, while maximizing profits using real-time billing, routing and rating.

For more information please contact:

Eric GoodsteinOffice: 801-802-1306Mobile: 516-322-8936Eric.Goodstein@nact.com