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AdhearsionConf Keynote presented by Ben Klang of Mojo Lingo at AdhearsionConf 2012
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Welcome
Thanks to our Sponsors
Who I Am
Who I Am
Ben Klang
Who I Am
Ben Klang
Who I Am
Ben Klang
Who I Am
Ben Klang
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
Who You Are Audience may not be all these things, but should find themselves in here
Opportunity to connect and flatter them
This may be 5 separate slides
What We’re Gonna Talk About
Voice!
Voice!
A Story in Five Acts
A Story in Five Acts
Reality
A Story in Five Acts
Reality
The Bad Dream
A Story in Five Acts
Reality
The Bad Dream
The Good Dream
A Story in Five Acts
Reality
The Bad Dream
The Good Dream
Villains...
A Story in Five Acts
Reality
The Bad Dream
The Good Dream
Villains...
...and Heroes
A Story in Five Acts
Waking Life (Reality Check)Act I
Today’s Reality
Today’s Reality
Voice for Business
Voice for Business
Voice for Business
Voice for Business
Voice for Business
Voice for Business
Voice for Business
Voice for Play
Voice for Play
Voice for Play
Voice for ...
Voice for ...
“They dropped a million pounds of bombs”
Voice for ...
“Goddamn, that must have been a good strike.”
Voice for Work
THE BAD DREAMAct II
Laryngitis
Title Text
Title Text
Title Text
Moon Landing
Moon Landing
Moon Landing
Act IIITHE GOOD DREAM
Act IVVILLAINS
Complexity
The Villain
The Henchmen
Convention
The Henchmen
Convention
The Henchmen
Complacency
Convention
The Henchmen
ComplacencyConvention
The Henchmen
ComplacencyConvention
Bad UI
The Henchmen
Bad UIComplacencyConvention
The Henchmen
Bad UIComplacencyConvention
Complexity
Creativity
Act VHEROES
Hero: Stephen George
Hero: Stephen George
• In Production!
Hero: Stephen George
• In Production!•20 Asterisk + Adhearsion Servers
Hero: Stephen George
• In Production!•20 Asterisk + Adhearsion Servers•Fully automated deploys
Hero: Stephen George
• In Production!•20 Asterisk + Adhearsion Servers•Fully automated deploys•Detects TTS failures by timing execution
Hero: Stephen George
• In Production!•20 Asterisk + Adhearsion Servers•Fully automated deploys•Detects TTS failures by timing execution•Tests: 986 / 1009 LOC (97.72%) covered
Hero: Stephen George
• In Production!•20 Asterisk + Adhearsion Servers•Fully automated deploys•Detects TTS failures by timing execution•Tests: 986 / 1009 LOC (97.72%) covered•Stephen rocks the air guitar in the long breaks between exceptions
• In Production!
• In Production!•13 Asterisk + Adhearsion Servers
• In Production!•13 Asterisk + Adhearsion Servers•Uses real cell phone numbers(integrated into Carrier’s network)
• In Production!•13 Asterisk + Adhearsion Servers•Uses real cell phone numbers(integrated into Carrier’s network)•Allows “Call Me Maybe” as a Ringtone
• In Production!•13 Asterisk + Adhearsion Servers•Uses real cell phone numbers(integrated into Carrier’s network)•Allows “Call Me Maybe” as a Ringtone• If you Jailbreak your phone and it breaks, Evan will personally take the call to fix it
• In Production since 2010!
• In Production since 2010!•Has taken the letters “CRM” and“ERP” to a whole new level
• In Production since 2010!•Has taken the letters “CRM” and“ERP” to a whole new level•1,940,933 calls handled since May 25, 2012
• In Production since 2010!•Has taken the letters “CRM” and“ERP” to a whole new level•1,940,933 calls handled since May 25, 2012•Uses Click-To-Call, Call Recording, Predictive Dialing, Agent Queues, Magic
• In Production since 2010!•Has taken the letters “CRM” and“ERP” to a whole new level•1,940,933 calls handled since May 25, 2012•Uses Click-To-Call, Call Recording, Predictive Dialing, Agent Queues, Magic•Let Tim know if you need windows or siding
Thank You
