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Supply Chain ForumSupply Chain ForumThursday 9Thursday 9thth February 2012 February 2012
Agenda
Introduction
Presentation 1 – Returns, Repairs & Rentals
Presentation 2 – Material Traceability
Future Sessions
Agenda
Time Item
1300 Buffet Lunch
1330
Introduction to Forum Context Aims Previous Forums
1340
Session Presentation Optimising the Management of Repairs, Rentals and Returns. Ade Adewuyi, Senior SAP Supply Chain Specialist, Absoft
1410 Questions
1420 Coffee Break
1430 Session Presentation
Material Traceability in SAP. Farooq Durrani, Senior SAP Supply Chain Specialist, Absoft
1500 Questions
1510 Future Sessions
Topic Suggestions AOB
1520 Coffee and Networking
Agenda
Introduction
Future Sessions
Presentation 1 – Returns, Repairs & Rentals
Presentation 2 – Material Traceability
Health and Safety Information
Fire Alarm
Assembly Point
Fire Exits
Restrooms
Mobile Phones
Please put on silent/vibrate
About Absoft
Over 20 years in business
SAP consultancy practice – Oil & Gas
SAP experience since initial release of R/3
80+ permanent employees
High Staff Retention / Low Staff Turnover (7.4%)
Significant investment made to on-going training (12 days per annum)
Why Absoft?
SAP Oil and Gas Partner
SAP Business Objects Partner
Unrivalled track record
Global turnkey project capability
39 countries
Optimisation of Requirements Gathering – right people, right questions
Accelerated implementation via purpose-built Templates
Resource augmentation and change management
Continuity of service beyond go-live
Absoft has deployed SAP into 39 countries worldwide…
• EUROPE
• MIDDLE EAST
• AMERICAS
• AFRICA
• ASIA
Products and Services
SAP Implementation
SAP Consulting
SAP Training
SAP Support (Front & Back-office)
SAP Infrastructure
Data Migration
Winshuttle
ReadSoft
Business Objects
Aims
Informal network for Oil and Gas organisations using SAP
Share best practice use of SAP in the Supply Chain arena
Foster discussion around potential solutions for common pain points
........?
Context
Forum not recognised or sponsored by SAP
Forum is not intended to in any way compete SAP User Group
http://www.sapusers.org/members/sigs.php?sig
Calum Davidson – [email protected] for more info
Keen to extend reach of forum: Open to all SAP using companies in Oil and Gas sector
Maintenance and Operations Forum alternating with Supply Chain
Absoft happy to act as co-ordinator – agenda/topics to be driven by participants
Questions
Agenda
Introduction
Presentation 1 – Returns, Repairs & Rentals
Presentation 2 – Material Traceability
Future Sessions
Repairs, Rentals & Returns - Agenda
Scope & Focus
Key Issues in the Industry
Overview of SAP Solution
• Returns
• Repairs
• Rentals
Demo (using screenshots)
• PM order
• Networks
Tips for Implementation
Key Benefits
Questions & Comments
DefinitionsDefinitions
Key documentsKey documents
Process flowProcess flow
Business scenarioBusiness scenario
ProcessesProcesses
ResultsResults
RRR – Scope & Focus
Oil & Gas (upstream) industry
• Asset Maintenance activities (using PM orders)
• Well Operations (using PS WBS & networks)
SAP best practice – use of RLM functionality integrated with:
• SAP PM
• SAP PS
• SAP MM – PUR/IM/SRV
• SAP LE
Highlights of a simple but robust solution which could be further enhanced by various clients
RRR – Key Issues in the Industry
Extensive use of multiple spreadsheets & applications to manage returns, repairs & rentals processes
High level of manual input for generation of process documentations & reports
High inventory of repairable materials as a result of ineffective repairs process
High maintenance costs due to use of new items where repairable materials could have been utilised
Ineffective monitoring of rentals resulting in unnecessary demurrage & higher operational costs
Avoidable delays in rental returns probably leading to higher costs & stressed relationship with suppliers
RRR – Overview of SAP Solutions
Returns
Sub-module of the SAP Remote Logistics Management (RLM) solution
Developed for handling the returns of materials and containers from offshore location to base plant
Serves as a trigger for subsequent actions at the base plant
Processing options include:
• Decoupled – returns document not related to subsequent documents
• Loosely Coupled – subsequent documents x-ref to returns document
• Tightly Coupled – facilities within returns doc to generate sub. docs
• Full Workflow – automated creation & processing of all sub docs
Returns
RRR – Overview of SAP Solutions
Returns Document
The returns process is initiated with the creation of a returns document (with reference to an appropriate SAP object) specifying:
• Returns item, description & quantity
• Receiving plant (and storage location where necessary)
• Reason for return (recommended action), etc.
RRR – Overview of SAP Solutions
Recommended Actions
An indication of the reason for return such as:
• Returns to stock, vendor, etc
• Return for temporary storage
• Return for scrap or waste
• Returns for repairs
• Rental returns, etc.
Each recommended action consists of processing steps & allowed processes for each step
Steps are pre-configured for each recommended action to achieve a smooth flow in operational sequence
RRR – Overview of SAP Solutions
Recommended Actions
Rec. Action
Description
01
02
03
04
05
06
07
08
Return to Vendor
Return to Stock
Return for Waste Handling
Repair and Ship Offshore
Repair and Keep in Stock
Return for Temporary Storage
Plant to Plant transfer
Rental returns
Define Rec. Actions
Define Steps for each Rec.
Action
Specify allowed
processes for each Step
RRR – Overview of SAP Solutions
Returns Processing – offshore:
Create Returns Document
(tx O3O_RT01)
Create Return Delivery for item(s) on
Returns Doc(tx O3O_RT02)
Create Shipment for
the returns(tx VT01N)
Assign available Containers to
Shipment(tx O3O_PACK02)
Pack Return Deliveries into
Shipment Containers
(tx O3O_PACK04)
Process Shipment for
dispatch(tx VT02N)
Commonly designated as:
Step 10 - Ship onshoreStep 10 - Ship onshore
RRR – Overview of SAP Solutions
Returns Processing – onshore:
Post Shipment Receipt
(onshore)
Rec. Action:
Return to Vendor?
other returns
scenarios
No
Create Consignment
returns PO
Create Despatch Note for Vendor
Post ‘GR’ for Consignmen
t PO
Close Returns
Document (item)
Create Buy-back
(returns) PO
Create Despatch Note for Vendor
Post ‘GR’ for Buy-back PO
Close Returns
Document (item)
Create Return
Delivery for Vendor
Create Despatch Note for Vendor
Close Returns
Document (item)
Create Service
(scrap) PO
Create Despatch Note for Vendor
Post SES for Service PO
Close Returns
Document (item)
-- Consignment Returns --
-- Returns for Quality Issues --
-- Return for Buy-back --
-- Return for Waste Handling --
Offshore
processes
Yes
RRR – Overview of SAP Solutions
Repairs
A subset of the RLM Returns functionality
Possible to use any of the processing options highlighted for returns (decoupled, loosely coupled, etc.)
Designed to be used for repairable materials installed (or stocked) at offshore locations
Repair scenario is indicated as a recommended action on returns document when handling a repairable material
Triggers subsequent actions on the material – see various repair scenarios
Repair Scenarios
Repairs
RRR – Overview of SAP Solutions
RFQ / RFQ / Subcon. Subcon.
POPO
demobilisedemobilise
mobilisemobilise
2
34
67
8
Repair ShopRepair Shop
Transit StoreTransit Store
Onshore WarehouseOnshore Warehouse
Typical Repairs ScenarioTypical Repairs Scenario
Offshore Buffer Offshore Buffer Spares (non-stock)Spares (non-stock)
Swap Swap equipment & equipment &
continue continue productionproduction
5
6
1Call - offCall - off
*
* stock type in warehouse: unrestricted use
Integrate into (special) stock after activity 7Integrate into (special) stock after activity 7
Transfer to subcontractor stock on dispatch to vendorTransfer to subcontractor stock on dispatch to vendor
RRR – Overview of SAP Solutions
Repairs – decision tree:
Repairable Material?
Repair Immediately
?
Repair & Ship Offshore
Repair & Keep in Stock
Yes
Yes
No
Other Returns Streams:
1. General returns2. Rental returns3. Waste handling
No Return for Surplus /
Clarification
RRR – Overview of SAP Solutions
Repairs Processing – offshore:
Create Returns Document
(tx O3O_RT01)
Create Return Delivery for item(s) on
Returns Doc(tx O3O_RT02)
Create Shipment for
the returns(tx VT01N)
Assign available Containers to
Shipment(tx O3O_PACK02)
Pack Return Deliveries into
Shipment Containers
(tx O3O_PACK04)
Process Shipment for
dispatch(tx VT02N)
Commonly designated as:
Step 10 - Ship onshoreStep 10 - Ship onshore
RRR – Overview of SAP Solutions
Repairs Processing – onshore:
Post Shipment Receipt
(onshore)
Rec. Action:
Return for Repairs?
other returns scenarios
No
Create purchasing
requisition / RFQ
Dispatch to
Vendor
Goods receipt from
Vendor
Shipment receipt
offshore
-- Repair & Ship Offshore --
-- Repair & Keep in Stock --
Offshore
processes Yes
Ship onshore
Dispatch to warehouse &
place in (transit) stock
Create purchasing requisition
/ RFQ
Stock goods movements / dispatch to
Vendor
Place in stock
(2-step transfer)
Goods receipt from
Vendor
BER? Create repair PO
Investment Recovery Process
Yes
No
RRR – Overview of SAP Solutions
Rentals
A subset of the RLM functionality, designed for managing the end-to-end rental (logistics) process
Key requirements:
• maintaining rentals as a planned service in the demand object (PM or network order)
• Returns document created with reference to demand object
Major processing stages:
• Planning, demand management & procurement
• Mobilisation – goods receipt & outbound logistics
• Demobilisation – including inbound logistics & rental returns
• Service validation & invoice processing
RRR – Overview of SAP Solutions
Shipment Receipt (base)
Rec. Action: Rental
Returns?
other returns scenarios
No
Demobilise rental
equipment
Dispatch to vendor
Offshore returns
processes
YesVendor receipt
confirmation
Create network / PM order
Maintain service line
with mobilised material
Approve /release Service
Requisition
Convert service
requisition to rental PO
Goods receipt for mobilised material
Cross-dock delivery for mobilised material
Ship (mobilised material) offshore
Shipment receipt
offshore
Equipment utilised & prepared for return
Create service entry sheet (SES)
for rental PO
Accept SES
Line 1: Service
Line 2 (FOC): Mobilised material
Changes status of mobilised material to “Waiting”
Changes status of mobilised material to “Mobilised”
Changes status of mobilised material to “Demobilised”
LIV / Payment
Rentals Processing:
RRR – Overview of SAP Solutions
Rental Returns Processing – offshore:
Create Returns Document
(tx O3O_RT01)
Create Return Delivery for item(s) on
Returns Doc(tx O3O_RT02)
Create Shipment for
the returns(tx VT01N)
Assign available Containers to
Shipment(tx O3O_PACK02)
Pack Return Deliveries into
Shipment Containers
(tx O3O_PACK04)
Process Shipment for
dispatch(tx VT02N)
Commonly designated as:
Step 10 - Ship onshoreStep 10 - Ship onshore
RRR – Overview of SAP Solutions
Rental Returns Processing – onshore:
Shipment Receipt (base)
Rec. Action: Rental
Returns?
other returns scenarios
No
Demobilise rental
equipment
Dispatch to vendor
Offshore
processes
YesVendor receipt confirmation
Demo
PM order
Business Scenario: A planned maintenance activity is to be carried out on
a remote platform. The work requires a critical equipment to be replaced.
A (rental) lifting equipment would also be required for carrying out the task. On completion of the task, the old equipment, which is a repairable item, would be returned onshore for repairs and the rental equipment would be demobilised and returned to the vendor.
• Work stages:
• Plan maintenance activity
• Mobilise ‘new’ equipment to the platform
• Mobilise rental equipment to the platform
• Carry out maintenance activity
• Demobilise rental equipment & return old equipment for repairs
Demo – RRR with PM order
PM order for maintenance activity:
Demo – RRR with PM order
PM order – operation 20 (rental):
Demo – RRR with PM order
Purchase Requisitions for PM Order:
Demo – RRR with PM order
PM order – op. 20 showing updated mobilisation status:
Demo – RRR with PM order
Rental PO showing Mobilisation (FOC) line:
Demo – RRR with PM order
PM order (material tracking) before returns processes:
Demo – RRR with PM order
Creating returns document with reference to PM order:
Demo – RRR with PM order
Creating returns document with reference to PM order:
Demo – RRR with PM order
Returns document showing items with relevant details:
Step 10: Ship Step 10: Ship onshoreonshore
Shipment Shipment receipt onshorereceipt onshore
Demo – RRR with PM order
Returns Worklist with items at different processing steps:
Demo – RRR with PM order
Repairs processing option 1 – debit to inventory account:
Demo – RRR with PM order
Repairs processing option 2 – debit to PM order:
Demo – RRR with PM order
Rental returns – demobilise rental item:
Demo – RRR with PM order
PM order (material tracking) after returns processes:
Demo – RRR with PM order
PM order (material tracking) after returns processes:
Demo
Network
Business Scenario: As part of a Well Ops project, procured materials and
rental equipment were mobilised to the drilling rig. Due to a change in the drilling schedule, some of the components needed to be returned onshore for temporary storage. These would be remobilised for use at a later date.
On completion of the drilling phase of the project, equipment used for this phase were demobilised and returned to the base for subsequent delivery to the vendor. Also, unused (surplus) components were returned to the onshore warehouse for probable use in future projects.
• Returns
• Temporary storage
• Stock
• Rentals
Demo – RRR with Networks
Demo – RRR with Networks
Demo – RRR with Networks
Demo – RRR with Networks
Demo – RRR with Networks
Demo – RRR with Networks
Demo – RRR with Networks
Demo – RRR with Networks
Tips for Implementation
Push principle
Simplified Repair Scenarios
• Repair & ship offshore
• Repair & keep in stock
Process Automation
• Use of SAP standard processes
• Development to combine multiple processes
Reporting & Analytics
• Standard SAP reports
• Bespoke reports possible Push Principle
Key Benefits of Using SAP RLM for RRR
Directly addresses the key issues earlier identified
Integration with other SAP modules
Possible to maintain visibility of items (in process) with vendors using the holding functionality
Material tracking reports
Automation of returns processing
Returns worklist for monitoring purposes
Real time logistics information to all stakeholders (without losing authorisation control)
Effective monitoring & control
Financial benefits of implementation (up to 15% reduction in operational costs)
Questions & Comments
Agenda
Introduction
Presentation 1 – Returns, Repairs & Rentals
Presentation 2 – Material Traceability
Future Sessions
Traceability – Scope & Focus
Oil & Gas Manufacturing industry
• Manufacturing Complex Equipment
• Servicing and Warranty
Oil & Gas Operators
• Custom Status
SAP best practice – use of traceability functionality with:
• SAP MM-PUR
• SAP MM-IM/WM
• SAP PM/CS
• SAP LE
Areas to Examine
Batch Management
Serial Number Management
Example of how batches and serial numbers improve traceability – Installed Base
Batch Management
Definition of a Batch
• Batch is a subset of the total quantity of a material held in stock.
• The subset could have unique specifications.
Typical Examples
Plugs – Coatings – Welding Wire – Bonding – Screws/Nuts/Bolts – Tubulars etc
e.g a plug used in a Subsea Control Module: The batch used needs to be traceable in case of any fault/defect – to see where else may be affected and enable you to trace where purchased from
Batch Management usage
Traceability
• Batch ‘Where-used’ list - MB56
− Top down analysis – Where did you buy it from?
− Bottom up analysis – Where did you use it?
Batch Where-Used List
Where Used• Production Orders• Work Orders• Repair orders• Networks• ..........
Batch Management usage
Batch classification
• Custom status
• Certification requirements
• Dangerous goods
• Shelf Life/Expiration Date
Batch valuation
• Ownership
Documented and Available to customer in “MRB” – Manufacturer Record Book. Typically Operators will require access to this level of detail.
Batch determination
• Where is it used?
• In Inventory Management
• In Production
• In Sales and Distribution
• In the Warehouse Management System
• How is it used?
• First in, First Out (FIFO)
• Shelf Life Expiration Date (SLED)
• Use Duty Suspended stock before Duty Paid
• Use Own Stock before JV Stock
• .........
Batch Management usage
Batch Determination
How it works?
• On the Receipt side
• Create a goods receipt and specify the Date of Manufacture
– SLED = Production Date + Total Shelf Life
Batch Determination
Batch Determination (based on shelf life)
How it works?
• On the Issue side
• Create a delivery
Batch Management Tips
External number range
• Not SAP best practice way since it does not offer:
• Traceability
• Shelf life functionality
• Batch determination
Internal number range (with classification)
• SAP best practice way since it offers:
• Traceability
• Shelf life functionality
• Batch determination
Batches can improve Traceability only if...
Clear understanding of which materials will be batch managed
Consistent approach for creating batches, e.g.
• Let SAP generate batches at goods receipt
• Use SAP internal number range
• Specify vendor batch number as an attribute of your own batch
• Specify date of manufacturing, SLED & BBD as attributes of your own batch
• Record batches at every stage
• Make adjustments if necessary
Batch Management - Recap
Standard SAP Functionality
Reporting Facilities (Where bought from, Where Used)
Enforces compliance with
• Picking rules (Batch Determination)
• Statutory Requirements e.g. customs
• Business Rules
Provides detailed records available to End Customer
Visibility of as-built for Returns/Repairs
Serial Number Management
Definition of a serial number
Serial number is a unique identifier for a specific item
Serial number management distinguishes between individual items of a material
Typical example
Electronic Circuit Board within a Subsea Control Module – the electronic circuit board needs to be fully traceable, as does all it’s sub-components
Material Traceability (MM Object) as opposed to Equipment Traceability (PM Object)
Serial Number Features
Serial Number History
Full Visibility through all Supply Chain Activities
Serial Number Features
Status Management
System Status – automatically updated through GR/GI• Available – New • Store – In Warehouse• Installed – Serial Number in “Installed Base”
Search for serial numbers
Serial Number Management Usage
Inventory Management• Good Receipt/Goods Issue/Warehousing
Quality Management• Certification
Production• Production Orders
Sales and Distribution• Sales Orders• Inbound/Outbound Deliveries
Plant Maintenance/Customer Service• Repair Orders• Returns
Serialisation can improve Traceability only if...
Clear understanding of which materials will be serialised
Consistent approach for creating serial numbers, e.g.
• Let the buyers create serial numbers during PO creation or
• Let SAP generate serial numbers at goods receipt
• Use SAP internal number range
• Specify vendor and vendor serial number as attributes of your serial number
• Specify serial numbers at every stage
• Make adjustments if necessary
Serialisation - Recap
Standard SAP Functionality to deliver full end to end traceability
Reporting Facilities
• See not just the material – but which specific (unique) material
− Stock List
− Goods Movement
− Finished Product
Provides detailed records available to End Customer
Visibility of as-built for Returns/Repair
Installed Base - Operators
Multi-level structure of components for managing products
IB51/52/53 (for Operators)
Installed Base – Manufacturer / Service Co.
COIB (for Manufacturers or Service companies).
Provides Full detail and visibility over the “as built” assembly – as delivered to the customer.
Installed Base
Installed Base - Advantages
Multi-level representation of components
Audit trail of installing and dismantling times for components
Components do not have to be represented as equipment master records
You can record additional data for the components (for example, batch, revision level)
Questions & Comments
Agenda
Introduction
Presentation 1 – Returns, Repairs & Rentals
Presentation 2 – Material Traceability
Future Sessions
Ideas?
Topic Suggestions
Handhelds
SRM – how does it fit with SAP
Quality Management within SAP
…
Contact
Tim Galloway Kim Shand
Thank You