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TECHNOLOGY AS AN ALLY OF ONBOARDING AND CONTINUOUS EDUCATION
Speaker: John Breakey, CEO Fivel Systems Corporation
HRPA 2015 Annual Conference
SIZE DOES NOT MATTER!
There is no direct correlation between
Quality of Onboarding Size of Companyand
WHY IS ONBOARDING IMPORTANT?
2 Reasons:
Running start to productivity
Critical first impression of your Company
WHY IS ONBOARDING IMPORTANT?
2013 Aberdeen Group Research
“Companies that excelled at onboarding achieved a stellar 91% employee retention rate versus 30% with less strategic onboarding programs”.
LEARNING VS RETENTION
What is The Emphasis...
Completing Training or
Remembering What Was Learned
LEARNING VS RETENTION
Best Outcome of Training
Employees who can recite policies, values, mission, goals and core job functions
HISTORY OF LEARNING TOOLS
60’s – 80’s: Big Policy Manual
90’s – 2000’s: Intranet
2010 – Now: Learning Management Systems
EVOLUTION OF TECHNOLOGY TOOLS
From Binders to Video…Major Progression
THE SCIENCE OF THE BRAIN
ENVIRONMENTAL INFLUENCES
TV has trained us to “Think Fast”!
Fitbit “Find Your Fit” Commercial
How many shot changes did you count?
ENVIRONMENTAL INFLUENCES
Smartphones have created Attention Deficit Disorder and constant interruption
ENVIRONMENTAL INFLUENCES
Video Everything!
MEMORY
Short Term Memory has a finite capacity
MEMORY
Short Term Memory has a Magic Number:
HOW TO APPEAL TO LONG TERM MEMORY
Visual + Audible
Practice the Skill
Quiz
Short Intervals
RICOH VIDEO #1
Sub-Optimal Training for Long Term Retention
Ricoh Video #1 (Pre-Fivel)
RICOH VIDEO #2
Optimized Training for Long Term Retention
Ricoh Video #2 (Fivel)
REINFORCE RETENTION WITH A QUIZ
THE IMPORTANCE OF HABITS
Muscle Memory
Calorie Consumption
Habits Affect Behaviour
OLD HABITS DIE HARD?!
Not really…we create new habits that suppress the old ones!
New Habit Pathways
THE PRACTICE OF RE-BOARDING
CHANGE IS INEVITABLE…AND GOOD!
Policies Change, Procedures Change
New Ways, New Technologies
Business Objectives Evolve
RE-BOARDING THE WHOLE COMPANY
Who uses emails to announce something new?
How many of you find updating a challenge?
A well-engineered onboarding system can be leveraged in re-boarding
GETTING FASTER, BETTER RESULTS
Start onboarding before the hire date
View training as a process, not an event
Start small, get comfortable, expand
BIG BENEFITS
Compress ramp-up period
Achieve results sooner & consistently
Set a stronger attitude for employees
2014 Towers Watson survey “1 in every 3 companies will increase and redirect investment in HR Technology".
Investment in world class technology throughout the onboarding process is a key indicator to success.
WHAT TO REMEMBER
Work with Brain Science to optimize results
Importance of Video Quality
Focus on Retention
AND LASTLY REMEMBER…
TECHNOLOGY IS YOUR FRIEND!
THANK YOUJohn Breakey, CEO Fivel Systems [email protected]
