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Digital Orchestration Consulting Strategy - Design - Engineering - Security - Management

A Better Light Bulb: The Digital Product Development Process

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Page 1: A Better Light Bulb: The Digital Product Development Process

Digital Orchestration Consulting

Strategy - Design - Engineering - Security - Management

Page 2: A Better Light Bulb: The Digital Product Development Process

A Better Light BulbThe Digital Product Development Process

Page 3: A Better Light Bulb: The Digital Product Development Process

Build a better mousetrap, and the world will beat a path to your door

Ralph Waldo Emerson

Page 4: A Better Light Bulb: The Digital Product Development Process

Today, all companies are software companies.

Page 5: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 5

Digital Products▪ Phone & tablet applications▪ Dashboards▪ IoT▪ Websites▪ Web applications▪ System integrations

Page 6: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 6

J.Michael Edwards-Toepel

Solution EngineerBusiness Analyst

● Delivered 234 Solutions

● University of Minnesota Business School Grad

● Numbers nerd

● Heard more pitches than Goldy

Page 7: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 7

Douglas Linsmeyer

Principal Software EngineerStrategy Consultant

● Architected dozens of products

● “Idea guy” (Problem solver)

Page 8: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 8

Why use a framework?

Page 9: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 9

Avoid pitfalls▪ Cart before the horse▪ Team misalignment▪ Market misalignment▪ Personal biases▪ Tunnel vision▪ Unclear purpose

Page 10: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 10

01 03 05

0402 06

Define.

Ideate.

Filter.

Plan.

Execute.

Support.

Develop your market demand & product.

Get creative and find solutions.

Vet, validate and prioritize the solutions.

Write it down. Write it ALL down.

Define the opportunity or problem space.

Customers. Employees. Growth.

Product Development Framework

START END

Page 11: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 11

"E-Commerce sales are expected to increase annually by 17%, reaching $414 billion by 2018. Consumers are increasingly purchasing staple products online. Marketing for lightbulbs has been historically plagued by buyer timing vs. education and sales cycle..."

define.

Example

Page 12: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 12

▪ Be objective▪ Support with data & statistics▪ Frame the context▪ Opportunity cost▪ Use tools

– Demand-pull or Knowledge-push– SWOT

define.

Key Takeaways

Page 13: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 13

01 03 05

0402 06

Define.

Ideate.

Filter.

Plan.

Execute.

Support.

Develop your market demand & product.

Get creative and find solutions.

Vet, validate and prioritize the solutions.

Write it down. Write it ALL down.

Define the opportunity or problem space.

Customers. Employees. Growth.

Product Development Framework

START END

Page 14: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 14

ideate.▪ Smartphone app▪ Website▪ 3D printed light bulbs▪ Augmented reality▪ Cost/savings calculator▪ "Dollar Shave" model▪ IoT meter

Examples

Page 15: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 15

ideate.▪ Use tools▪ Don't shoot holes▪ Cast a wide net▪ Write them ALL down

Key Takeaways

Page 16: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 16

01 03 05

0402 06

Define.

Ideate.

Filter.

Plan.

Execute.

Support.

Develop your market demand & product.

Get creative and find solutions.

Vet, validate and prioritize the solutions.

Write it down. Write it ALL down.

Define the opportunity or problem space.

Customers. Employees. Growth.

Product Development Framework

START END

Page 17: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 17

filter.

Pass/Fail

IdeaIs it technically

feasible?

Does it address the

opportunity?Is it wanted? ...

Idea #1 ✔ ✔

Idea #2 ✔ ✔

Idea #3 ✔ ✔ ✔

Page 18: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 18

filter.

Matrix Scoring

IdeaMarket

AttractivenessReward vs.

RiskCost/Time to

Market...

Idea #1 1 3 2

Idea #2 4 2 5

Idea #3 5 5 4

1 = Poor fit 5 = Great fit

Page 19: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 19

▪ Pass/fail, then scoring▪ Limit research to 10,000 ft.▪ Scale 1-5 or 1,2,3,5,8▪ Thunderdome

filter.

Key Takeaways

Page 20: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 20

01 03 05

0402 06

Define.

Ideate.

Filter.

Plan.

Execute.

Support.

Develop your market demand & product.

Get creative and find solutions.

Vet, validate and prioritize the solutions.

Write it down. Write it ALL down.

Define the opportunity or problem space.

Customers. Employees. Growth.

Product Development Framework

START END

Page 21: A Better Light Bulb: The Digital Product Development Process

Luck is the intersection of opportunity and preparation.

Seneca

Page 22: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 22

plan.▪ Staff growth plan▪ Go-to-market plan▪ Marketing plan▪ Financial modeling▪ Software dev plan▪ Capital fundraising plan▪ Customer support plan▪ Channel partners plan

So many plans...

Page 23: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 23

plan.▪ Resist rushing into execution▪ Have a value proposition▪ Define an MVP & roadmap▪ Identify operational KPI's▪ Roles & responsibilities▪ Hope is not a plan▪ Fail early

Key Takeaways

Page 24: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 24

01 03 05

0402 06

Define.

Ideate.

Filter.

Plan.

Execute.

Support.

Develop your market demand & product.

Get creative and find solutions.

Vet, validate and prioritize the solutions.

Write it down. Write it ALL down.

Define the opportunity or problem space.

Customers. Employees. Growth.

Product Development Framework

START END

Page 25: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 25

execute.

Page 26: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 26

▪ Start your demand engine▪ Find your early adopters▪ Design/build your MVP▪ Generate sales collateral▪ Find your people

execute.

Put rubber to road

Page 27: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 27

▪ Stick to your MVP▪ Stick to your MVP▪ Stick to your MVP▪ Don't take your eye off the ball

execute.

Key Takeaways

Page 28: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 28

01 03 05

0402 06

Define.

Ideate.

Filter.

Plan.

Execute.

Support.

Develop your market demand & product.

Get creative and find solutions.

Vet, validate and prioritize the solutions.

Write it down. Write it ALL down.

Define the opportunity or problem space.

Customers. Employees. Growth.

Product Development Framework

START END

Page 29: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 29

support.New Product Development Process

Product Improvement

Process

Product Management

ProductLifecycle

Page 30: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 30

support.▪ Transitional period▪ Focus on the customer experience▪ Find operational efficiencies▪ Use conversion funnelling▪ Don't forget to celebrate

Key Takeaways

Page 31: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 31

[email protected]

[email protected]

Page 32: A Better Light Bulb: The Digital Product Development Process

Proprietary and Confidential / © 2016 The Nerdery, LLC 32

01 03 05

0402 06

Define.

Ideate.

Filter.

Plan.

Execute.

Support.

Develop your market demand & product.

Get creative and find solutions.

Vet, validate and prioritize the solutions.

Write it down. Write it ALL down.

Define the opportunity or problem space.

Customers. Employees. Growth.

Product Development Framework

START END