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Digital Orchestration Consulting
Strategy - Design - Engineering - Security - Management
A Better Light BulbThe Digital Product Development Process
Build a better mousetrap, and the world will beat a path to your door
Ralph Waldo Emerson
Today, all companies are software companies.
Proprietary and Confidential / © 2016 The Nerdery, LLC 5
Digital Products▪ Phone & tablet applications▪ Dashboards▪ IoT▪ Websites▪ Web applications▪ System integrations
Proprietary and Confidential / © 2016 The Nerdery, LLC 6
J.Michael Edwards-Toepel
Solution EngineerBusiness Analyst
● Delivered 234 Solutions
● University of Minnesota Business School Grad
● Numbers nerd
● Heard more pitches than Goldy
Proprietary and Confidential / © 2016 The Nerdery, LLC 7
Douglas Linsmeyer
Principal Software EngineerStrategy Consultant
● Architected dozens of products
● “Idea guy” (Problem solver)
Proprietary and Confidential / © 2016 The Nerdery, LLC 8
Why use a framework?
Proprietary and Confidential / © 2016 The Nerdery, LLC 9
Avoid pitfalls▪ Cart before the horse▪ Team misalignment▪ Market misalignment▪ Personal biases▪ Tunnel vision▪ Unclear purpose
Proprietary and Confidential / © 2016 The Nerdery, LLC 10
01 03 05
0402 06
Define.
Ideate.
Filter.
Plan.
Execute.
Support.
Develop your market demand & product.
Get creative and find solutions.
Vet, validate and prioritize the solutions.
Write it down. Write it ALL down.
Define the opportunity or problem space.
Customers. Employees. Growth.
Product Development Framework
START END
Proprietary and Confidential / © 2016 The Nerdery, LLC 11
"E-Commerce sales are expected to increase annually by 17%, reaching $414 billion by 2018. Consumers are increasingly purchasing staple products online. Marketing for lightbulbs has been historically plagued by buyer timing vs. education and sales cycle..."
define.
Example
Proprietary and Confidential / © 2016 The Nerdery, LLC 12
▪ Be objective▪ Support with data & statistics▪ Frame the context▪ Opportunity cost▪ Use tools
– Demand-pull or Knowledge-push– SWOT
define.
Key Takeaways
Proprietary and Confidential / © 2016 The Nerdery, LLC 13
01 03 05
0402 06
Define.
Ideate.
Filter.
Plan.
Execute.
Support.
Develop your market demand & product.
Get creative and find solutions.
Vet, validate and prioritize the solutions.
Write it down. Write it ALL down.
Define the opportunity or problem space.
Customers. Employees. Growth.
Product Development Framework
START END
Proprietary and Confidential / © 2016 The Nerdery, LLC 14
ideate.▪ Smartphone app▪ Website▪ 3D printed light bulbs▪ Augmented reality▪ Cost/savings calculator▪ "Dollar Shave" model▪ IoT meter
Examples
Proprietary and Confidential / © 2016 The Nerdery, LLC 15
ideate.▪ Use tools▪ Don't shoot holes▪ Cast a wide net▪ Write them ALL down
Key Takeaways
Proprietary and Confidential / © 2016 The Nerdery, LLC 16
01 03 05
0402 06
Define.
Ideate.
Filter.
Plan.
Execute.
Support.
Develop your market demand & product.
Get creative and find solutions.
Vet, validate and prioritize the solutions.
Write it down. Write it ALL down.
Define the opportunity or problem space.
Customers. Employees. Growth.
Product Development Framework
START END
Proprietary and Confidential / © 2016 The Nerdery, LLC 17
filter.
Pass/Fail
IdeaIs it technically
feasible?
Does it address the
opportunity?Is it wanted? ...
Idea #1 ✔ ✔
Idea #2 ✔ ✔
Idea #3 ✔ ✔ ✔
Proprietary and Confidential / © 2016 The Nerdery, LLC 18
filter.
Matrix Scoring
IdeaMarket
AttractivenessReward vs.
RiskCost/Time to
Market...
Idea #1 1 3 2
Idea #2 4 2 5
Idea #3 5 5 4
1 = Poor fit 5 = Great fit
Proprietary and Confidential / © 2016 The Nerdery, LLC 19
▪ Pass/fail, then scoring▪ Limit research to 10,000 ft.▪ Scale 1-5 or 1,2,3,5,8▪ Thunderdome
filter.
Key Takeaways
Proprietary and Confidential / © 2016 The Nerdery, LLC 20
01 03 05
0402 06
Define.
Ideate.
Filter.
Plan.
Execute.
Support.
Develop your market demand & product.
Get creative and find solutions.
Vet, validate and prioritize the solutions.
Write it down. Write it ALL down.
Define the opportunity or problem space.
Customers. Employees. Growth.
Product Development Framework
START END
Luck is the intersection of opportunity and preparation.
Seneca
Proprietary and Confidential / © 2016 The Nerdery, LLC 22
plan.▪ Staff growth plan▪ Go-to-market plan▪ Marketing plan▪ Financial modeling▪ Software dev plan▪ Capital fundraising plan▪ Customer support plan▪ Channel partners plan
So many plans...
Proprietary and Confidential / © 2016 The Nerdery, LLC 23
plan.▪ Resist rushing into execution▪ Have a value proposition▪ Define an MVP & roadmap▪ Identify operational KPI's▪ Roles & responsibilities▪ Hope is not a plan▪ Fail early
Key Takeaways
Proprietary and Confidential / © 2016 The Nerdery, LLC 24
01 03 05
0402 06
Define.
Ideate.
Filter.
Plan.
Execute.
Support.
Develop your market demand & product.
Get creative and find solutions.
Vet, validate and prioritize the solutions.
Write it down. Write it ALL down.
Define the opportunity or problem space.
Customers. Employees. Growth.
Product Development Framework
START END
Proprietary and Confidential / © 2016 The Nerdery, LLC 25
execute.
Proprietary and Confidential / © 2016 The Nerdery, LLC 26
▪ Start your demand engine▪ Find your early adopters▪ Design/build your MVP▪ Generate sales collateral▪ Find your people
execute.
Put rubber to road
Proprietary and Confidential / © 2016 The Nerdery, LLC 27
▪ Stick to your MVP▪ Stick to your MVP▪ Stick to your MVP▪ Don't take your eye off the ball
execute.
Key Takeaways
Proprietary and Confidential / © 2016 The Nerdery, LLC 28
01 03 05
0402 06
Define.
Ideate.
Filter.
Plan.
Execute.
Support.
Develop your market demand & product.
Get creative and find solutions.
Vet, validate and prioritize the solutions.
Write it down. Write it ALL down.
Define the opportunity or problem space.
Customers. Employees. Growth.
Product Development Framework
START END
Proprietary and Confidential / © 2016 The Nerdery, LLC 29
support.New Product Development Process
Product Improvement
Process
Product Management
ProductLifecycle
Proprietary and Confidential / © 2016 The Nerdery, LLC 30
support.▪ Transitional period▪ Focus on the customer experience▪ Find operational efficiencies▪ Use conversion funnelling▪ Don't forget to celebrate
Key Takeaways
Proprietary and Confidential / © 2016 The Nerdery, LLC 32
01 03 05
0402 06
Define.
Ideate.
Filter.
Plan.
Execute.
Support.
Develop your market demand & product.
Get creative and find solutions.
Vet, validate and prioritize the solutions.
Write it down. Write it ALL down.
Define the opportunity or problem space.
Customers. Employees. Growth.
Product Development Framework
START END