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Save time on your fundraising, Spend more time on your mission! Learn more about eTapestry, Blackbaud’s Saas solution that is designed to significantly compress the time and effort required for every task associated with donor cultivation.
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04/11/2023 Blackbaud Confidential 1
8 RE AS ONS E TAP E S T RY IS DE S IGNE D W IT H Y OUR MIS S ION IN M IND!
Save time on your fundraising, spend more time on your mission.
04/11/2023 Blackbaud Confidential 2
WHAT WE WILL COVER
Nonprofit challenges
8 Reasons why
eTapestry is a fit for
you
Solution in action
Who we have
helpedQ&A
04/11/2023 Blackbaud Confidential 3
• eTapestry is designed exclusively for nonprofits and fundraising unlike spreadsheets, access, or other solutions
• eTapestry is simple. Unlike complicated software cluttered with features you will never use, eTapestry focuses specifically on fundraising and donor management
• eTapestry is easy to use. No need for consultants or professional services, you and your team can get up and running quickly and easily!
• eTapestry is fast. Quickly add donations, contacts, make changes, or customize it to suit your needs. Spend more time on your mission!
THE ETAPESTRY DIFFERENCE
04/11/2023 Blackbaud Confidential 4
• How do I get my constituents to donate more frequently?
• How can I build meaningful relationships with so many people?
• How can I tell if what we are doing is really working?
• How can I ensure that I am spending my time (and those of my volunteers) effectively?
• How can I make personal connections with donors and prospects when I have a small staff and a crazy schedule?
• How do I build trust and transparency with my board and my supporters?
• How can I get better insight into my fundraising performance?
DO THESE QUESTIONS SOUND FAMILIAR?
04/11/2023 Blackbaud Confidential 5
• Easily manage and cultivate your supporters
• Increase engagement and responsiveness by leveraging a holistic view of your supporter base
• Acquire and retain more supporters thanks to the ability to spend less time focusing on data and more time focusing on your mission
MANAGE AND TRACK ALL YOUR RELATIONSHIPS
Volunteers
Donors
Members
1
04/11/2023 Blackbaud Confidential 6
ALL YOU NEED TO KNOW IN ONE PLACE
04/11/2023 Blackbaud Confidential 7
• Tell donors “thank you” personally within seconds of their donation
QUICK AND EASY FOLLOW UP2
04/11/2023 Blackbaud Confidential 8
Keep yourself and key stakeholders up-to-date with zero-click dashboards and reports
Easily answer questions like…• What's the percentage of donors that
are renewing their support from one year to the next?
• Which donors give gifts in multiple and/or consecutive years – or months?
• Who are the best prospects for major gifts?
• How do my giving results compare from one time frame to another?
• How many donors lapsed, upgraded, downgraded, or were new in a certain time frame?
ZERO-CLICK DASHBOARDS AND REPORTS3
04/11/2023 Blackbaud Confidential 9
• Deliver the most important information in the format needed
• Schedule reports do be delivered on a regular basis to you or anyone in your organization
• Report on key information unique and important to your organization
• Ready to use reports for measuring your organizations most important data
QUICK AND FLEXIBLE REPORTING4
04/11/2023 Blackbaud Confidential 10
• Easily build and send professional looking communications using a built in HTML email editor.
• Keeps copies of individual or mass emails on each account so that you can track all of your constituent communications.
• Run state of the art spam analysis.
• Take advantage of delivery scheduling.
• Report on the deliverability and performance.
• Remain 100% CAN-SPAM compliant.
BUILT-IN EMAIL MARKETING5
04/11/2023 Blackbaud Confidential 11
With eTapestry it is easy to collect donations directly into your eTapestry database through our easy to use Do-it-Yourself (DIY) forms.
• Online Giving Page: Allow your page visitors to make one-time and recurring donations.
• Event Registration Page: Allow your page visitors to register for an event.• Membership Signup Page: Allow your page visitors to purchase memberships.• Contact Page: Allow your page visitors to sign up to receive regular
communications from you. • Volunteer Page: Allow your page visitors to register to volunteer with your
organization.
EASY TO USE DO-IT-YOURSELF DONATION FORMS6
04/11/2023 Blackbaud Confidential 12
• Collect donations quickly and easily right into your database• Select from a library of templates, you don’t need to know HTML!• Make changes to the design any layout with our easy to use WYSIWYG editor• Easily embed your DIY forms directly into your existing website!• Send auto response emails thanking them for their donation/submission
EASY TO USE DO-IT-YOURSELF FORMS6
04/11/2023 Blackbaud Confidential 13
Embedded in your existing website!
EASY TO USE DO-IT-YOURSELF FORMS6
04/11/2023 Blackbaud Confidential 14
• Access while on the go!- Office, Home, Airport, Board
Meetings, ANYWHERE
• Avoid embarrassing mistakes with donors• One touch access to recent
giving history, donor information, photos, etc.
• Increase efficiency• Stay informed even when you
are on the road with real-time dashboards and reports
EASILY ACCESS YOUR DATA FROM ANYWHERE6
04/11/2023 Blackbaud Confidential 15
• Encrypted data• PCI Compliant• SAS 70 Compliant• Multiple Hosting Site• Redundant equipment• Automatic backups• Automatic updates• Uptime Statistics
YOUR DATA IS SAFE AND SECURE7
04/11/2023 Blackbaud Confidential 16
RE ADY TO S E E IT IN ACT ION?
04/11/2023 Blackbaud Confidential 17
SAVE MONEY WITH ETAPESTRY!8
04/11/2023 Blackbaud Confidential 18
• Unlimited user training at your pace and convenience
• Unlimited access to Full Training Library (anyone you give username to can train!)
• Unlimited Recorded Sessions/Classes(anyone can attend)Crash CoursesMaster Classes
• Live Implementation
• Cohort included as well!
TRAINING INCLUDED IN YOUR PACKAGE
04/11/2023 Blackbaud Confidential 19
YOU ARE FULLY SUPPORTED
Email Online Help
Instant Messaging
Telephone
04/11/2023 Blackbaud Confidential 20
CASE STUDY: SCHOOL ON WHEELS
500% increase in new donors
300,000 raised
online in one month
School on Wheels’ success
with eTapestry!
“eTapestry has enabled us to engage board members in the fundraising process, keep valuable information about donors in one place, and be much more proactive about retaining and even upgrading donors. Every year we use the database more and more and we are thrilled with how easy it is to use.”
Janet Hiatt, Vice President of Development
04/11/2023 Blackbaud Confidential 21
• Blackbaud has the world’s largest nonprofit customer base- 26,000 + organizations- 7000 + organizations using eTapestry
• eTapestry was the first on-demand fundraising software delivered over the Internet, giving users’ access from any location and a solution that is automatically backed-up, maintained and updated
• Customer retention rate of 98%• Ever-evolving product line to meet changing needs, $45 million
invested in R&D in 2010, limited exposure to risk due to Blackbaud’s stability NASDAQ: BLKB, financially stable and growing
• 29+ years experience focused on nonprofit community & philanthropy
YOUR TECHNOLOGY PARTNER
04/11/2023 Blackbaud Confidential 22
WHAT ELSE CAN WE DO FOR YOU? INTEGRATE!
Website: WordPress
DIY Online Donation Page
eTapestry Database
Friends Asking FriendseTapestry Communication
04/11/2023 Blackbaud Confidential 23
NEED TO UPDATE YOUR ONLINE PRESENCE?
• Guide Creative, Blackbaud’s full service creative design agency, provides innovative website solutions focused on the specific needs of our nonprofit customers.
• The benefits of a Guide Creative website:- A new professionally designed, responsive website based on the
Top 10 Design Elements for Non-Profit Web Design and built on WordPress, an open source, easy-to-use content management system.
- Full discovery with a web strategist to obtain direction and recommendations on how to tailor the design to your unique strategic goals (engagement, fundraising, awareness, communication, etc.)
- Ongoing services which include: • Launch Support• WordPress upgrades• Urgent Care• Help Portal • Quarterly Education Webinars• Quarterly Improvement Guide
04/11/2023 Blackbaud Confidential 24
BEST-PRACTICE DESIGNS
04/11/2023 Blackbaud Confidential 25
BEFORE AND AFTER!
04/11/2023 Blackbaud Confidential 26
MORE THAN JUST WEBSITE DESIGN
04/11/2023 Blackbaud Confidential 27
SOCIAL FUNDRAISING WITH FRIENDS ASKING FRIENDS!
Participants who use peer-to-peer fundraising software with online tools raise SIX TIMES more than others.
Start using Friends Asking Friends to achieve results like these:• 90% email open rate• $60 average online gift size
04/11/2023 Blackbaud Confidential 28
FRIENDS ASKING FRIENDS – MAIN EVENT PAGE
04/11/2023 Blackbaud Confidential 29
FRIENDS ASKING FRIENDS – PARTICIPANT PAGE
04/11/2023 Blackbaud Confidential 30
1• We’ll discuss your unique needs
2• We’ll provide a personalized demonstration
3• We provide a solution proposal
4
• We’ll help you with every step of implementation
WHAT’S NEXT? WORKING WITH ETAPESTRY…
04/11/2023 Blackbaud Confidential 31
WHAT QUESTIONS DO YOU HAVE?