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© 2012 Steelwedge Software, Inc. Confidential. 1 7 Principles Of Highly Effective Sales & Operations Planning August, 21 2012 gle Line of Sight: Plan, Perform, Pr

7 Principles of Highly Effective Sales & Operations Planning

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Steelwedge Agility Webinar Series Presenter: Peter Bolstorff, author of Supply Chain Excellence Successful supply chain planning is not just a function of ‘doing more’ leading practices. The best supply chain planning organizations have picked appropriate leading practices as dictated by the markets they serve and integrated them together with their chosen technology platform to achieve competitive advantage. Sales and operations planning (S&OP) is a foundational leading practice that cuts across all industries, according to Peter Bolstorff, an internationally recognized supply chain practitioner, speaker, educator, consultant and author. Actionable research from Mr. Bolstorff’s project experience suggests that in addition to S&OP, the best supply chain planning organizations have adopted seven principles: 1. Systematic management of ‘master data’ 2. Synchronized S&OP, tactical planning, and execution processes and horizons 3. Mature collaborative processes for both key customers and suppliers reconciling forecast, orders, and yearly volume 4. Data oriented understanding of the inputs to the forecast 5. Intense focus on ‘point-of-sale’ or ‘sell through’ data (versus sales orders and ‘sell in’) 6. Disciplined product life cycle management process 7. A continuous improvement approach to understanding consumer or user behavior Join Peter and Steelwedge for an interactive webinar featuring examples of these principles from some of the best demand-driven organizations.

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Page 1: 7 Principles of Highly Effective Sales & Operations Planning

© 2012 Steelwedge Software, Inc. Confidential. 1

7 PrinciplesOf Highly Effective Sales & Operations Planning

August, 21 2012

Single Line of Sight: Plan, Perform, Profit

Page 2: 7 Principles of Highly Effective Sales & Operations Planning

© 2012 Steelwedge Software, Inc. Confidential. 2

Agenda

• Global Business Requires Agility• S&OP: Where to Start• Powering Agility: Examples

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© 2012 Steelwedge Software, Inc. Confidential. 3

Interdependent: Business Reality Agility Required

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© 2012 Steelwedge Software, Inc. Confidential. 4

The Agility GapHow good are you at responding to rapid change?

Agility is crucial to business

Are good at agility

*May 15 S&OP Agility Research, Supply Chain Insights

90%

27%

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© 2012 Steelwedge Software, Inc. Confidential. 5

Benefits of S&OP

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© 2012 Steelwedge Software, Inc. Confidential. 6

Agenda

• Global Business Requires Agility• S&OP: Where to Start• Powering Agility: Examples

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© 2012 Steelwedge Software, Inc. Confidential. 7

Continuous Improvement Approach

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© 2012 Steelwedge Software, Inc. Confidential. 8

Continuous Improvement Example

Process Design & Change Management

Compass Express Process Pilot

Process Adoption Refinement1. S&OP Sales (Demand and Revenue)

2. S&OP Advanced Fin/Inventory

3. Executive S&OP/Full IBP

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© 2012 Steelwedge Software, Inc. Confidential. 9

1. Connect the Right People and Right Process

SupplyPlans

FinancePlans

Demand Plan (Unconstrained)

Supply Plan(Constrained)

Finance Plans

Pre-meeting

Executive S&OP

Steelwedge Inputs and Outputs

Supply & Demand

Balancing

Inputs

Business Unit Supply Plans

Sales, Backlog, Opportunities, Inv.,

POs, Budget & Master Data

Business Unit Finance Plans

Balancing & Scenario Planning

Scenario Review & Issue

Resolution

Planning Processes

Consensus Demand Forecasts

Nightly Transaction

Files

Executive S&OP

AnalyticsOpen Apps

Solver

Steelwedge S&OP

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© 2012 Steelwedge Software, Inc. Confidential. 10

Consensus Demand Planning

MarketingForecast

AccountForecast

Sales ManagerForecast

DemandForecast

Inputs

Forecast, NPI & EOL,

Product Volume

Baseline Forecast

Sales, Orders, Opportunities,

Budget &Master Data

Account Level Forecast

Sales Region Forecast

Demand Review and Geo Forecast

Consensus Forecast

Planning Processes

Nightly Transaction

Files

Statistical Forecast

Marketing

Account Management

Sales Management

Demand Planning

Consensus Team

Steelwedge Inputs and Outputs

ConsensusForecast

AnalyticsOpen Apps

Solver

Steelwedge S&OP

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© 2012 Steelwedge Software, Inc. Confidential. 11

Constrained Supply Planning

Source Plan

Inventory Plan

Unconstrained Forecast

Sourcing

Inventory

Procurement

Production

Steelwedge Inputs and Outputs

Procurement Plan

Rough Cut Capacity

Plan

Inputs

Source Allocations

Inventory, Purchase Orders

& Master Data

Inventory Targets &

Projections

Procurement Forecast

Rough Cut Capacity Planning

Planning Processes

Consensus Demand Forecast

Nightly Transaction

Files

AnalyticsOpen Apps

Solver

Supplier Plan

Steelwedge S&OP

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© 2012 Steelwedge Software, Inc. Confidential. 12

2. Map Software to Your Planning Process..

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3. …Make it as Unique as Your Business with Apps

Open Architecture Apps

Demand Policy

Inventory Segmentation

Stocking Strategy

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© 2012 Steelwedge Software, Inc. Confidential. 14

4. Leverage and Connect Your ERP Investment

Forecasting, Demand Plan, ERP, CRM

Demand

Demand Products & Customers

SCM, ERP

Supply

Supply Products & Suppliers

Consensus Demand Constrained Supply Executive Review

S&OP Process

ERP BackboneTechnology

Data

Accelerated Time To Value

Business Intelligence, Data Warehouse

Executive

Revenue, Units

S&OP Technology

Integrated Business PlanningDemand, Supply & Financial

Demand, Supply & Finance Data

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© 2012 Steelwedge Software, Inc. Confidential. 15

5. Ensure Quick Time to Value through the Cloud

Reduce support costsDeploy 45% faster

Increase user adoption Increase flexibility

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© 2012 Steelwedge Software, Inc. Confidential. 16

Agenda

• Global Business Requires Agility• S&OP: Where to Start• Powering Agility: Examples

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© 2012 Steelwedge Software, Inc. Confidential. 17

Industrial Products: Going Lean to Lead

Volatility Challenge• 100 year old, complex

company vs. nimbler, smaller competitors

• More Global, Less predictable demand

• Transitioning to lean manufacturing

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© 2012 Steelwedge Software, Inc. Confidential. 18

Industrial Products: Product Level Approach

Complexity

Impa

ct

Statistical Forecast

Collab & Exception

Stocking Strategy: Min/Max, Safety Stock, etc

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© 2012 Steelwedge Software, Inc. Confidential. 19

Industrial Products: Going Lean to Lead

Blueprinted IBP process design: week 1

Full plan from demand, supply to exec. IBP: week 10. Sequenced by product line; done internally “What if” tool key to regular management strategy

$30M savings in working capital; improved customer levels 10%; grew market share

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© 2012 Steelwedge Software, Inc. Confidential. 20

Consumer Electronics: Taming Complexity

Volatility Issue: • Commoditizing market• Competitive leverage:

bundling strategy-- but complex to manage

• Equally complex ERP infrastructure

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© 2012 Steelwedge Software, Inc. Confidential. 21

Synching a Single Plan

• Single plan for globe• Managed complex

configurations with statistical bill of materials (sBOM)

• Synched 75 demand planners, 150 sales managers, 50 supply planners

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© 2012 Steelwedge Software, Inc. Confidential. 22

Consumer Electronics: Taming Complexity

Test drive with company data proved case for solution

United data for better collaboration and consensus: internally and with suppliers Executive review monthly vs. bi-annually

3X faster response, 10% better fulfillment, 35% less inventory excess, 5% margin improvement

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© 2012 Steelwedge Software, Inc. Confidential. 23

Steelwedge Test DriveWhy Test Drive

Live System = Real User Input = Real Proof Point

Validate Requirements Assumptions (Customer & SW)

Validate Data Health and Availability (Customer & SW)

What is a Test DriveCompass Express “Best Practices” platform hosted by SW

One time data load

8 hours of Hands-on Training

Optional: Integrated Planning Assessment / Design workshop

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Thank you!