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5 Deadly Sins of SharePoint in the Enterprise Dux Raymond Sy, PMP, MVP

5 Deadly Sins of SharePoint in The Enterprise #5ds

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Presented on O'Reilly Media WebcastNov 14, 2011

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  • 1. 5 Deadly Sins ofSharePoint in the EnterpriseDux Raymond Sy, PMP, MVP

2. Presentation Objectives In this presentation, you will learn the 5 deadly sins of SharePoint in the Enterpriseis and how to best avoid them Treating governance as a one-time event IT leadership abdicating responsibility for information architecture and road mapping Treating user adoption & training as an after thought Underestimating human resource implications Failing to educate and engage executives 3. Meet Dux Managing Partner, Innovative-e, Inc. SharePoint Server MVP Author, SharePoint for Project Management Connect with Dux E-Mail: [email protected] Twitter: twitter.com/meetdux LinkedIn: meetdux.com/li Blog: meetdux.com 4. SharePoint Implementation Continuum 5. Share Roundtable Hot Topics http://shareconference.com/us/ 6. #1 Governance as a One Time Event SharePoint Governance is more than just a document Importance of SharePoint governance plan in addition to general IT governance Balance of collaboration capabilities and their benefits vs organizational requirements Ensuring the plan evolves with the business Who creates the plan? Who owns the plan? Who enforces the plan? Defined roles and responsibilities Making governance part of the training process Enforcement vs. empowerment approach Sample governance plan http://spgur.us/IECSPGov 7. #2 Leadership Not Involved in IA Inability to find information quickly and easily is one of the biggest frustrations Involve business decision makers on information architecture design is critical Establish a common language structure cangreatly improve findability Having a defined taxonomy strategy and ongoingmanagement of metadata management Understanding how to tag information correctly Will out-of-the-box provide sufficient searchcapabilities or is a custom solution necessary? See IA design guidance http://spgur.us/r2Vpv3 8. #3 Training & Adoption an Afterthought It is common to see IT take a technology first approach and rollout SharePointwith little consideration for the user impact Engage the business early on identify and prioritize business solutions Always remember the WIIFM user mindset Relevant training approach Process vs technology focused Support mechanism See training and adoption resources http://spgur.us/8sCiVR http://spgur.us/ogHyvq http://spgur.us/nXHggs 9. #4 Underestimate Human Resources Management overlooks how broad SharePoint is and relies on existing personnelwith little expertise to deliver platform and business solutions Various skillsets are needed not just developerand or/admin Having a SharePoint business analyst is key 10. #5 Failed Exec Education & Engagement Common theme among IT departments is that SharePoint doesnt get enoughexecutive attention and support Executives want the benefits, but fail to make the investments that are necessary Lack of understanding of how SharePoint can deliver business value is the culprit What are you trying to accomplish and why? What is the value? If it is quantifiable, then half the battle is won When executives understand the Return portion of the equation, it is much easierto get them to commit to the Investment side 11. Questions?E-Mail: [email protected]: meetdux.com/liBlog: meetdux.comTwitter: meetdux http://innovative-e.com/easy 12. Thank Youfor Attending