Embed Size (px)
Citation preview
3gamma IT capability model overviewC
on
tinu
ou
s Bu
sine
ss Imp
rovem
ent
Business Relations
Vendor Relationships
Leadership and governance
RunBuildPlan
Demand Management
Communication Management
Strategy and Leadership
Governance and Performance
Financial Management
Security, Risk and Compliance
People and Capability Management
Enterprise Architecture
Strategy formulation
Portfolio Management
Program and project Management
License ManagementCommercial
ManagementVendor Management
Service Desk and User Support
Infrastructure support
Risk and Security Monitoring
Incident and Problem Management
Application support
Change Management
Knowledge Management
Solution development
Solution architecture
Service integration and transition
Test and verification
Application management
Service Level Management
Release and deployment
Business change managementBusiness insights
Market insights Vendor change management
Quality Management
Innovation insights
Scan
an
d A
sse
ss
Solution integration
