Session 2: Market Place

The situation in the Public sector in Denmark, Michael Fagerlund, NITA

Political case exampel: Denmark

1. Basic principles for danish disability policy2. Joint public digital strategy

Agenda:

Danish disability policy is founded on four basic principles:

1. Equal opportunities and full participation in society

2. Sector responsibility 3. Joint responsibility 4. Compensation

Danish disability policy

Joint public digital strategy

• Government, Local Government Denmark and Danish Region, august 2011

• 2011-2015• Goal: To create a more efficient and effective public sector. • Core ambition: Digital channels in 2015 are Danes first (and only)

choice in their contact with the public sector.• Includes large areas of welfare policy such as education, health,

environment and occupation• 60 initiatives which all together aims to ensure that Denmark

continues to have a modern, efficient and well functioning public sector that delivers service with high quality

1. End of paperforms2. New digital welfare 3. Improve public digital coorperation

Joint public digital strategy

3 different areas

• 2015: Digital solutions are first choice in danes communication with public authorities. Eg: School, health insurance, www.borger.dk, cellphone

• Effective and usable selfservice solutions in all relevant area • The most important guidelines regarding: security, design,

usability, accessibility and recycle of data compiled in a mandatory guide in 2012

• Easier to start a business: Post, reporting, employment, personalised website (virk.dk) get digital

End of paperforms

Joint public digital strategy

Digitisation and welfare technology shall modernise some of the welfare areas core output, eg:

1. IT in schools2. IT in health care system3. Simplify and improve employment effort

New digital welfare

Joint public digital strategy

• A common digital infrastructure that is secureand robust enough for future requirements (Mobile solutions, safe payment and digital letter of authority)

• An efficient sharing of reliable basic databetween authorities

• A law that is adapted to the possibilitiesin the digital society

Improved public digital coorperation

Joint public digital strategy

Challenges: • All groups included in the transformation to

full digital society• Lack of knowledge about benefits of

accessibility and AT for user with disabilities. • ATIS4all: plays a central role

Improved public digital coorperation