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Enterprise Adoption
of Cloud Services:
Lessons from the Trenches
Nov 6, 2013
Smartronix, Inc. www.smartronix.com
Quick Introduction
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• Started working with AWS in early 2009
• Dev and Test Use Case
• Led one of the first migrations of a Large Enterprise System to AWS for a Federal Client in 2010
• Currently manage and support multiple Large Enterprise Customers on AWS in Financial Services, Healthcare and Regulated Industries
Smartronix, Inc. www.smartronix.com
Enterprise Services – Changing Needs
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• Platform-centric Architectures
Multi-enclave environments
Common set of management services
Security and regulatory compliance drivers
• Service Governance
Managing and Monitoring SLA’s across boundaries
Operations Management is critical (pay-as-you-go can be a blessing or a curse!)
Smartronix, Inc. www.smartronix.com 4
2009
App-centric Cloud Hosting
Cloud-powered Platforms are emerging…
2013
Platform-centric Hosting
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Smartronix, Inc. www.smartronix.com 5
Cloud Dividend
• Pay only for what you use when you need it:-Bandwidth-Compute-Storage
• Delivered 10~20% in cost savings due to elasticity of cloud offering
Driven by an efficient infrastructure model…
Smartronix, Inc. www.smartronix.com
…but DevOps, CloudOps or AppOps?
• Managing Cloud Solutions at scale is new skill. We went from 15 instances to nearly 500 managed instances!
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Optimization Exercise
Optimization Exercise
Optimization Exercise
6-monthly Optimization Cycles helped reduce costs by 62%
Smartronix, Inc. www.smartronix.com
Challenges and Lessons Learnt
• “Pay-as-you-go” is an asset only if strong governance is in place
• Who should be performing this optimization? Developers? Ops? PM’s? What should be the frequency?
• What is the playbook?
o Resizing instances based on demand
o Reviewing storage consumption
o Standard/Reserved Instances
o Shut-down instances when not needed
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Smartronix, Inc. www.smartronix.com 8
Challenges and Lessons Learnt (con’td)
Who is responsible
for continuous
financial optimization
and monitoring?
DRAFT Cloud Consumer Taxonomy
Smartronix, Inc. www.smartronix.com
• Many clients are looking at charge-back models and the ability to track costs at a granular level is critical
o We liberally leverage tags for financial and cost management!
• AWS is constantly enhancing the portfolio of tools
o Instance level billing data
o Trusted Advisor
• Service Providers need to constantly evolve their processes and sometimes define new roles(!) to meet the challenges of cloud environments
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Key Take-aways
Smartronix, Inc. www.smartronix.com
Thank you
Gaurav “GP” Pal
Director, Strategic Programs
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