14
© 2012 IBM Corporation 1 IBM Confidential May 16, 2022 © 2012 IBM Corporation Tivoli ASL for MSP [Managed Service Providers] & CSP [Cloud Service Providers]

2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

Embed Size (px)

DESCRIPTION

Présentation associée à la plénière "Repensez l'IT dans le Cloud avec IBM" - Forum du Club Cloud des Partenaires du 11 mai 2012

Citation preview

Page 1: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation1 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

Tivoli ASL for MSP [Managed Service Providers] & CSP [Cloud Service Providers]

Page 2: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation2 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

What is ASL?

*Certain countries may be excluded based on IBM's exclusive distribution arrangements

Level 1 & 2 Support provided by the partner

Restricted-Use License; License held by partner

Known price to the partner for the IBM SW for the duration of contract

Independent Software Vendors (ISVs)

Now : MSP / CSP

The IBM SW components must be sold as part of total solution

An agreement under which partners Integrate and bundle IBM Software with their value-add software and services and sell as a total solution to their end customers anywhere in the world*

Page 3: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation3 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

NEW Tivoli ASL Bundle for MSP / CSP

Build your Public and Private Cloud on the Tivoli ASL Bundle–Tivoli SmartCloud Provisioning–Tivoli SmartCloud Monitoring–Tivoli SmartCloud Control Desk–Tivoli Storage Manager Suite for Unified Recovery

Bundle Includes–Lower list price for MSP / CSP investing in Tivoli ASL–Price set for term of ASL agreement–Tiered pricing structure–Flexible Pricing Model including Monthly Rental

Page 4: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation4 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

New offering for MSP / CSP with new ASL Solution Definition for Tivoli

Agile / Flexible Terms and Conditions

Pricing models that meet partners requests

Ability to serve new customers and midmarket with new pricing models

Solution definition to cover MSP

No requirement for a named application :

• Storage Management

• Asset Management

• Endpoint Management

Pricing Promotions

• Cloud bundles

• TSM for midmarket

Page 5: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation5 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

SmartCloud Provisioning builds a low-touch, highly scalable cloud for MSP / CSP

Key benefits:

Rapid scalable deployment designed to meet business growth with near-instant deployment of 100s of virtual machines

Reliable, non-stop cloud capable of automatically tolerating and recovering from software and hardware failures

Save IT labor resources at scale by enabling self-service request and highly automated operations

Reduce complexity through ease of use and improve time to value

IBM SmartCloud Provisioning is a true Infrastructure-as-a-Service cloud, reducing cost and providing a highly scalable, rapid-deployment environment with near- zero downtime and automated recovery across heterogeneous platforms.

Page 6: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation6 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

Quickly Get Started with SmartCloud Provisioning

Storage node

Storage node

Compute node

First Box

Compute node

• Out-of-the-box and running in less than 4 hours• Get started with only 4 servers• Out-of-the-box and running in less than 4 hours• Get started with only 4 servers

• Quickly stand up a cloud• Start small and scale based on need• No additional pre-reqs such as databases,

app servers, messaging middleware• Freedom of choice for hypervisors

• Avoid expensive vendor lock in• VMWare ESX, KVM, Xen

• Highly cost effective solution• Requires no additional hypervisor

management tools• Requires no HA hardware or software

• Rich set of interfaces into the cloud• Web Interface, scripting and web services• All function can be driven by a user or by

scripts for complete automation

ProvisioningProvisioning

Page 7: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation7 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

SmartCloud Provisioning provides Unparalleled Scalability, Speed and Fault Tolerance

Hardware

Hypervisor

Bot

Hardware

Hypervisor

Mgt VM

VM Bot

Hardware

Hypervisor

Bot

Hardware

Hypervisor

VM Bot

Hardware

Hypervisor

VM Bot

Hardware

Hypervisor

VM Bot

Hardware

Hypervisor

Bot

Hardware

Hypervisor

Hardware

Hypervisor

VMBot

Bot

Requested VMs will be up and running under a minute using standard HW

• It’s Fast• Can start 100 VMs in under 3 mins• Can start a single VM and load OS in under 10 seconds• Can go from bare metal to ready for work in under 5 minutes

• It Scales up to and beyond 50,000 VMs in an hour (50 nodes)• Add capacity by simply plugging in a blade or server• Writes only the data you change• Peer-peer architecture to avoid traditional bottlenecks

• It's Fault-Tolerant• “Live Update” capability to patch or upgrade the Cloud• No single point of failure• Automatic failure recovery

Page 8: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation8 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

SmartCloud Monitoring offers visibility for physical and virtual infrastructure

Key benefits:

Visibility: Track cloud service levels & performance, and predict cloud problems before clients are impacted.

Control: Optimize Workload placement through recommendations minimizing server and licensing costs. Manage compliance through effective cloud policy.

Automation: Remediation of situations through automated actions.

IBM SmartCloud Monitoring is a new product - a bundle of IBM Tivoli Monitoring for Virtual Environments v7.1 and IBM Tivoli Monitoring OS agent monitoring v 6.2.3, sold with a new cloud-appropriate pricing metric (per virtual machine)

.

Advantage:

One tool for cloud administrators to cover physical and virtual server monitoring, including capacity planning

One tool that cover the widest range of operating system monitoring, while supporting VMware

Delivering highly-customizable historical and short-term reporting (powered by Cognos) so that you can track your cloud the way you want to

Page 9: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation9 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

SmartCloud Monitoring tackles pain points

9

VISIBILITY CONTROL AUTOMATION

Control: Optimize Workload placement through

recommendations minimizing server and licensing costs.

Manage compliance through effective cloud policy.

Automation: Remediation of situations through automated

actions.

Visibility: Track cloud service levels & performance, and

predict cloud problems before clients are impacted.

Reduce MTTR

Page 10: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation10 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

SmartCloud Control Desk gives you control to manage and maintain MSP’s cloud infrastructure for your customers

Key benefits:

Comprehensive ITSM capabilities, built on a common platform, in a single suite, with one price per user, combining TSRM, CCMDB and TAMIT

Improved success rate for change and release deployments by 10-30%

Increased productivity of supported services by 10-25%

Reduced labor cost of 10-40% to maintain multiple configuration databases

IBM SmartCloud Control Desk is a comprehensive IT Service Management solution that helps reduce cost and minimize service disruptions through automated service request handling, efficient change management, optimized asset lifecycle management across IT and enterprise domains.

Advantage:

Update your cloud infrastructure rapidly

Increase reduced business risk through advanced impact analysis and automated change procedures efficiency and quality of service by unifying asset, change, and problem management across both software and hardware infrastructure

Lower cost and mitigate license compliance risk by performing end to end software asset management within your cloud infrastructure

Page 11: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation11 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

SmartCloud Control Desk A market-leading IT Asset and Service Management solution that works across the entire enterprise

11

Workflow, Notification, Security, etc.

Adaptive User Interface

Data about virtual & physical resources

An

aly

tics

an

d R

ep

ortin

g

IT assets

ServiceDesk &

Catalog

IT Asset Management

Change, Config,Release

Common Runtime & Services

Cloud Services Smart

Assets

Virtualized assets

Service Desk

UsersMobile

workersIT Staff

IBM SmartCloud Control Desk is a comprehensive IT Service Management solution that helps reduce cost and minimize service disruptions through automated service request handling, efficient change management, optimized asset lifecycle management across IT and enterprise domains

Page 12: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation12 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

Tivoli Endpoint Management enables Unified Device Management in the Cloud

12

Device inventory

Security policy mgmt

Application mgmt

Device config (VPN/Email/Wifi)

Encryption mgmt

Roaming device support

Integration with internal systems

Scalable/Secure solution

Easy-to-deploy

Multiple OS support

Consolidated infrastructure

Device Wipe Location info Jailbreak/Root

detection Enterprise App store Self-service portal

OS provisioning

Patching

Power Mgmt

Traditional Endpoint Management Mobile Device Management

Page 13: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation13 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation13

Tivoli Storage Manager Comprehensive Cloud Based Data Protection

Key benefits:

Value-based pricing and easy-to-measure licensing

Uses the right data protection and recovery tool for each requirement

Manages it all from a single user console

Serves as Data Protection solution for IBM SmartCloud Foundation and other industry compute clouds

IBM Tivoli Storage Manager Suite for Unified Recovery is a bundled offering delivering comprehensive data protection with simplified acquisition, deployment, and management - designed specifically for managed service and cloud providers.

Advantage:

The industry's most powerful solution to serve as the Backup / Disaster Recovery Cloud

Reduces cost with built-in data deduplication and compression

Leverage a new program and incentives for MSPs and Cloud providers

Simplified management of backup and restore of virtual machines and data storage

systems in the Cloud

Page 14: 2012.05.11 - IBM Tivoli ASL for MSP & CSP - Forum du Club Cloud des Partenaires

© 2012 IBM Corporation14 IBM ConfidentialApril 12, 2023 © 2012 IBM Corporation

MERCI

MerciGrazie

Gracias

Obrigado

Danke

Japanese

French

Russian

German

Italian

Spanish

Brazilian Portuguese

Arabic

Traditional Chinese

Simplified Chinese

Thai

Korean

Hindi

Tamil