2011 econsnapshotwebinarfinal

Copyright 2011 by InfoComm Internationall®

The Economy and the AV IndustryThe Economy and the AV IndustryMary Baehr, CTS, PRCMary Baehr, CTS, PRCSr. Market Research AnalystSr. Market Research AnalystInfoComm Wednesday Webinar SeriesInfoComm Wednesday Webinar SeriesFebruary 2, 2011February 2, 2011

Copyright 2011InfoComm International®

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Webinar Etiquette and Ground RulesWebinar Etiquette and Ground Rules

►Questions? Use the Q&A button top of screenQuestions? Use the Q&A button top of screen►All lines will be mutedAll lines will be muted►This session will be recordedThis session will be recorded


Who participated?Who participated?►728 AV Providers728 AV Providers

– Systems Integrators – 333Systems Integrators – 333– Rental & Staging – 114Rental & Staging – 114– Independent Design Consultants – 56Independent Design Consultants – 56– Manufacturers – 67Manufacturers – 67– Independent Reps, Dealer/Resellers, Distributors – 132Independent Reps, Dealer/Resellers, Distributors – 132– Independent Programmers and Multimedia Professionals Independent Programmers and Multimedia Professionals

– 17– 17– Other – 9Other – 9

►148 AV End Users148 AV End Users

Copyright 2011InfoComm International® 5

InfoComm Performance Index (IPI) January 2011 InfoComm Performance Index (IPI) January 2011


InfoComm Performance Index (IPI) - TrackedInfoComm Performance Index (IPI) - Tracked


InfoComm Performance Index (IPI) – InfoComm Performance Index (IPI) – ExpectationsExpectations


Questions?Questions?Use the Q&A button top of screenUse the Q&A button top of screen


IPI Performance CategoriesIPI Performance Categories

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Performance by SegmentPerformance by SegmentStrong Good Fair Weak

Systems Integrators 21% 42.9% 26.4% 8.4%

Rental & Staging 20.0% 43% 27.2% 5.3%

Independent Design Consultants

10.7% 33.9% 39.3% 12.5%

Manufacturers 32.8% 28.4% 31.3% 7.5%

Reps/Dealers 24.2% 37.9% 28.8% 9.1%

Independent Programmers

5.9% 47.1% 35.3% 11.8%

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*Past 6 months


Performance by Global RegionPerformance by Global Region

Strong Good Fair Weak

North America 20.3% 37% 30.6% 10.3%

Latin America 25% 58.8% 13.2% 1.5%

Europe 19.7% 41.8% 35.8% 4.5%

Middle East/ Africa 27.8% 38.9% 27.8% 0%

Asia-Pacific 32.6% 46.5% 18.6% 2.3%

*Past 6 months


Performance by Region – US & CanadaPerformance by Region – US & Canada

Strong Good Fair Weak

Northeast 17.6% 31.9% 37.0% 11.8%

South Atlantic 28.2% 32.3% 30.6% 7.3%

South Central 27.4% 38.7% 21.0% 11.3%

North Central 13.0% 41.3% 30.4% 15.2%

Mountain/Pacific 16.8% 38.3% 31.8% 10.3%

*Past 6 months


Jan 11 Oct 10 Feb 10 Oct 09 Jul 09 Jan 09 Sep 08Laid off or let go of staff 18.8 27.6 33.6 31.9 37.3 19.0 9.5

We have not filled vacant positions 21.7 29.2 28.2 30.3 32.1 27.3 16.2

We are hiring, but have hired fewer people than we originally anticipated

27.9 29.2 22.1 27.6 16.9 24.5 24.8

We are hiring, and have hired more people than we originally anticipated

19.0 14.1 9.1 5.9 6.5 9.3 15.8

We have outsourced tasks rather than hire staff 19.1 23.5 20.5 21.6 17.2 16.2 20.7

We are doing more work with internal resources than using outside services/providers

29.9 31.7 35.3 36.8 34.4 NA NA

We have cut staff salaries or benefits 11.1 20.7 26.0 26.5 26.6 7.6 2.3

We have increased staff salaries or benefits 12.5 9.7 8.6 3.2 4.9 7.9 19.8

We have delayed or decreased planned pay increases

22.2 31.0 34.9 36.2 38.3 18.6 12.2

We have boosted planned pay increases or provided bonuses

5.1 2.5 3.8 1.6 1.0 3.1 9.9

We have cut staff training budgets 7.8 12.9 14.4 15.7 18.5 10.0 4.5

We have increased staff training budgets 12.9 2.2 10.8 9.2 6.8 9.6 18.9

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Staffing Trends


Staffing TrendsStaffing Trends


InfoComm Demand Index (IDI) January 2011 InfoComm Demand Index (IDI) January 2011


InfoComm Performance Index (IPI) January 2011 InfoComm Performance Index (IPI) January 2011


InfoComm Demand Index (IDI) – TrendsInfoComm Demand Index (IDI) – Trends


Biggest “Wish List” ItemBiggest “Wish List” Item►Control SystemsControl Systems►Conferencing systems, equipment and ServicesConferencing systems, equipment and Services►ProjectorsProjectors►High Definition DisplaysHigh Definition Displays►Digital SignageDigital Signage


The Storm May Not Be OverThe Storm May Not Be Over►Trying times demand good leadershipTrying times demand good leadership►Lessons learnedLessons learned►EfficiencyEfficiency►Deliver exceptional customer serviceDeliver exceptional customer service►Foster community & teamwork Foster community & teamwork ►Good informationGood information►Network incessantlyNetwork incessantly


What you’ll find in the ‘11 SnapshotWhat you’ll find in the ‘11 Snapshot►All or most of the above metrics broken down by:All or most of the above metrics broken down by:

– Company typeCompany type– Company size (revenue)Company size (revenue)– AV User TypeAV User Type– Location (global region)Location (global region)– Location (US & Canada)Location (US & Canada)


Announcing the New Spotlight SurveyAnnouncing the New Spotlight Survey

►Snapshot of perceptions in the Rental & Staging Snapshot of perceptions in the Rental & Staging marketmarket

► In the field later this monthIn the field later this month


How to get your copyHow to get your copy

►Download your free copy Download your free copy www.infocomm.org/marketresearch

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http://www.infocomm.org/marketresearch


Questions?Questions?Use the Q&A button top of screenUse the Q&A button top of screen


Your source for InformationYour source for Information► InfoComm Market ResearchInfoComm Market Research►www.infocomm.org/marketresearch►[email protected]►+1.703.273.7200+1.703.273.7200

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mailto:[email protected]


Upcoming Wednesday WebinarsUpcoming Wednesday Webinars

►Feb. 9 Feb. 9 Sneak Peek of InfoComm Academy Training Sneak Peek of InfoComm Academy Training at InfoComm 2011at InfoComm 2011

►Feb. 16 Feb. 16 CEO Series – Boxes to Net-Centric AVCEO Series – Boxes to Net-Centric AV►Feb. 23 Feb. 23 CEO Series – The Manager as CoachCEO Series – The Manager as Coach►Mar. 2 Mar. 2 CEO Series – Generations in the WorkplaceCEO Series – Generations in the Workplace►Mar. 9 Mar. 9 CEO Series – Managing TransitionCEO Series – Managing Transition


Thank you!Thank you!

Technology

2011 econsnapshotwebinarfinal