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Amigo Event, Eindhoven (NL), 28 Feb 2008 European research on Service Engineering Arian Zwegers

20080228 European research on Service Engineering

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Page 1: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

European research on Service

Engineering

Arian Zwegers

Page 2: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Overview

• ICT in EU – Context– Trends in business and ICT– ICT market in EU

• FP6– Software Technologies– Grid Technologies– NESSI Technology Platform

• FP7– Results of call 1– Future Internet– Internet of Services– Home environments– Work Programme 2009-10

• Conclusions

Page 3: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Trends in Business and ICT

Business/social trends• Outsourcing• Open Innovation• Ecosystems• Compliance• Prosumer• Democratisation of content exchange

ICT trends• Convergence• Broadband adoption• Consumerisation of technology• RFID• Virtualisation• SaaS

Page 4: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

US, 28.3%

Japan, 14.1%

Rest of World, 24.2% Europe,

33.4%

Office equipment, 1.3%

Computer hardware, 12.2%

End-user communications equipment, 4.2%

Carrier services, 44.1%

Datacom and network equipment,

6.4%

Software, 11.1%

IT services, 20.6%

ICT Market, 2006 By region and by product

Total value = € 2,033 billion

Total value = € 680 billionSource: EITO, 2007

• Europe is world’s largest ICT market• Europe has a large software and services

market

Page 5: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Top100 suppliers serving the Western European Software & IT

Services market

By number of companies (in %, 2004)1 By revenue (in % of Top 100 revenue, 2004)

4

36

63 4 5

10

13

20

FR

IT

US/Canada

DE

SE

AsiaUK

NLRoE

61% of companies come from

Europe

These Euro-pean compa-nies account for only 43% of the overall

Top 100 companies’

revenues

3

54

33

11

13

10

1 1

UK

FR

DE

NLITSE RoE

US/Canada

Asia

Source: PAC

By number of companies (in %, 2004) By revenue (in %, 2004)

• 60% of companies come from Europe• 43% of revenues stay in Europe

http://www.softwareleadership.info/

Page 6: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

ICT: The Innovation Motor No. 1

In medical technologies ICT is the foundation for more than 90% of all innovations. The driver of more than

90% of all innovations in logistics is ICT.

More than 90% of all recent innovations in the automotive sector are based on ICT.

Adapted from: Prof. Wahlster, DFKI

ICT is a main driver of innovations in the networked home environment.

Page 7: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Software and Services

• A key industrial sector– 1 Mio specialists in EU– 200 B€ market (70 B€ Software)– EU ICT market growth mainly driven by

software and IT services (EITO ’06): 5.8% for 2006-07

• The engine room of the Information Society– Important EU industry sectors depend on S&S– 70% of software development takes place in

non-software companies

Page 8: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Page 9: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Research in Software Technologies FP6 project portfolio

R O A D M A P P I N G Fassbinder, NessiSoft, 3S

R O A D M A P P I N G Fassbinder, NessiSoft, 3S

MODELPLEX

VIDE

SELFMAN

MUSIC

CREDO

SHADOWS

SIMS OPUCE SMS

FLOSSMETRICS

QUALOSS

SELF

SQO-OSS

COMANCHE

MODELWARERODIN

SODIUM

AMIGO INFRAWEBS

MADAM

PROMISESECSE

DEDISYS

GORDA

WS2

CALIBREEDOS

FLOSSWORLD

TOSSAD

PLASTIC

REDSEEDS

EVOTEST

AMPLEMOMOCS AOSD

STASIS

ASG

MIDASCOMET QUALIPSO

RODIN

PYPYTEAM

See also: http://cordis.europa.eu/ist/st/projects.htm

TRUSTCOM

46 projects + 4 studies275 M€ (Total investment)168 M€ (EC funding)525 Participants2400 Person/year

Page 10: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

WaveWave 2 2 –– start 2006start 2006

Degree

DataminingGrid

data, knowledge, data, knowledge, semanticssemantics

OntoGrid

InteliGridK-WF Grid

Chemomen tum

A-Ware Sorma

platforms, user platforms, user environmentsenvironments

CoreGRIDvirtual laboratories

UniGrids HPC4U

g-Eclipse

Gredia

GridComp

QosCosGrid

Grid4all

Provenance

AssessGridGridTrust

trust, securitytrust, security

Grid services, Grid services, business modelsbusiness models

ArguGrid Edutain@ Grid

GridEconGridCoord

Nessi-GridChallengers

NextGRIDservice

architecture

Akogrimomobile

services

BREINagents &

semantics

BeinGridbusiness

experiments

supporting the Grid communitysupporting the Grid community

SIMDATindustrial

simulations

XtreemOS

Linux based Grid

operating system

BeinGridbusiness

experiments

KnowArc

EC-GinBridge

Grid@Asia EchoGrid

international cooperationinternational cooperation

Specific support action

Integrated project

Network of excellence

Specific targeted research projectWave 1 Wave 1 –– start 2004start 2004

EU Funding: 130 M€

Research in Grid Technologies FP6 project portfolio

See also: http://cordis.europa.eu/ist/grids/projects.htm

Page 11: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

From FP6 to FP7 European Technology Platforms

See also: http://cordis.europa.eu/technology-platforms/home_en.html

What are they Industry-led public-private partnerships that bring together industry, research community and public authorities in areas of strategic economic importance for Europe

Objective World class performance in research and innovation in ICT by closing the gap with Europe’s leading competitors

Focus on user value and end-to-end solutions, on convergence, innovation, standards, interoperability, spectrum, IPRs, international cooperation

www.nem-initiative.org

www.emobility.eu.org

www.isi- initiative.eu.org/

www.nessi- europe.com

Large Scale EU Partnerships

joining the future

Page 12: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

NESSI

http://www.nessi-europe.eu

Aims to develop a visionary strategy for Software and Services driven by a common Strategic Research Agenda where innovation and business strengths are reinforced.

Expected impact:• standardisation, common service platform open standards• improve EU competitiveness in S&S• reduce sector fragmentation and align R&D efforts• openness: an open initiative mobilising SMEs, academia and industry• address key R&D and policy challenges in S&S

Page 13: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Injecting over €9bn to boost European Information and Communication Technologies

Page 14: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

ICT Work Programme 2007- 2008

Futu

re a

nd E

mer

ging

Te

chno

logi

es

Cognitive systems, robotics andinteraction

Network and service infrastructures

Components, subsystems and embedded systems

Digital content and knowledge

ICT for health

Intelligent car and sustainable growth

ICT for independent living and inclusion

End-to-end systems for Socio-economic goals

Tech

nolo

gy ro

adbl

ocks

ETPs

i2010 Flagships

Source: ICT WP2007-2008

Page 15: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

To define and develop the network and service infrastructure of the future

• Technological evolution of the networks• Availability of dynamic service platforms• Converged and interoperable network environments

….towards the next generation service infrastructure

Challenge 1 ‘Pervasive & Trusted Network & Service

Infrastructures’

Page 16: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Obj 1.2, Software & Services Overview of (likely) projects

Software & Service

Engineering (complexity,

dependability)

DEPLOY, S-CUBE, Protest, Q-Impress,

FAST, COMPAS, MANCOOSI, MOST, DIVA

Infrastructure/VirtualisationRESERVOIR, IRMOS, SmartLM, STREAM, OMP

Users & service front-endsPersist, ServFace, m:Ciudad, ALIVE, OPEN

ServicesSLA@SOI, SOA4ALL, Romulus, ADMIRE, SHAPE

Reference service architectureNEXOF-RA

Support actionsNESSI 2010, Service Web 3.0

See also: http://cordis.europa.eu/fp7/ict/ssai/projects_en.html

Page 17: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

MODELPLEX

VIDE

SELFMAN

MUSIC

CREDO

SHADOWS

SIMS OPUCE SMS

FLOSSMETRICS

QUALOSS

SELF

SQO-OSS

COMANCHE

MODELWARERODIN

SODIUM

AMIGO INFRAWEBS

MADAM

PROMISESECSE

DEDISYS

GORDA

WS2

CALIBREEDOS

FLOSSWORLD

TOSSAD

PLASTIC

REDSEEDS

EVOTEST

AMPLEMOMOCS AOSD

STASIS

ASG

MIDASCOMET QUALIPSO

RODIN

PYPYTEAM

TRUSTCOM

DegreeDegree

DataminingGrid

DataminingGrid

data, knowledge, data, knowledge, semanticssemantics

OntoGridOntoGrid

InteliGridInteliGridK-WF GridK-WF Grid

Chemomentum

Chemomentum

A-WareA-Ware SormaSormaplatforms, user platforms, user environmentsenvironments

CoreGRIDvirtual laboratories

CoreGRIDvirtual laboratories

UniGridsUniGrids HPC4UHPC4U

g-Eclipseg-Eclipse

GrediaGredia

GridCompGridComp

Grid4allGrid4all

ProvenanceProvenance

AssessGridAssessGridGridTrustGridTrust

trust, securitytrust, security

Grid services, Grid services, business modelsbusiness models

ArguGridArguGrid Edutain@ Grid

Edutain@ Grid

GridEconGridEconGridCoordGridCoord

Nessi-GridNessi-GridChallengersChallengers

NextGRIDservice

architecture

NextGRIDservice

architecture

Akogrimomobile

services

Akogrimomobile

services

BREINagents &

semantics

BREINagents &

semantics

BeinGridbusiness

experiments

supporting the Grid communitysupporting the Grid community

SIMDATindustrial

simulations

SIMDATindustrial

simulations

XtreemOS

Linux basedGrid

operating system

BeinGridbusiness

experiments

BeinGridbusiness

experiments

KnowArcKnowArc

EC-GinEC-GinBridgeBridge

Grid@AsiaGrid@Asia EchoGridEchoGrid

international cooperationinternational cooperation

QosCosGridQosCosGrid

Software and Services Planning future research in FP7

Evolution?

Services in the Future Internet?

New research subjects?

FP6FP7 – Call 1

FP7 WP 2009-10

Page 18: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Challenge 1 Future Internet

Sources: 3GPP, 3GPP2, Qualcomm, WiMAX Forumhttp://www.alexandria.unisg.ch/EXPORT/DL/38496.pdf

http://www.itu.int/osg/spu/publications/internetofthings/Second Life

Internet of Services, Service Web

Networks of the Future

3D Internet

Internet of Things

Future Internet

Page 19: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

The Internet of Tomorrow will be mainly about Intelligent Services

Source: Joao Da Silva, EC

•How will the Consumer dynamically discover the existence of a Service Provider?•How can the Consumer locate the Provider?•How can the Consumer and Provider describe how to connect to each other, in a standard format which can be understood regardless of their IT platforms?•How can they exchange messages in a common messaging format which is independent of their underlying platforms?•What data format can they use to exchange data independent of their underlying database technologies?

• Most of the digital universe will remain unstructured

• Tools and techniques will be required to add structure to this content to improve search, discovery, management, security, and storage

• We will be facing serious problems in information:– finding– extracting– representing– interpreting – maintaining

Page 20: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

New roles in services

• Around 10,000 active endpoints described with WSDL files as of end 2007 (Source: SEEKDA)

• Service search engines, service crawlers, e.g. Aleph/SEEKDA

• Service brokers, market places, e.g. StrikeIron

Page 21: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Internet of Services an IT perspective

BUSINESS & SCIENCECluster/SME, new Service and

Business Models

CITIZEN/CONSUMER/ EMPLOYEE

„Digital Lifestyle“, New Media, Communities, Collaboration

GOVERNMENT & INFRASTRUCTUREeGovernment, eEnergy, eHealth, Public Security

INTERNET of THINGSMULTIMEDIA

CONTENT

SERVICE-ORIENTED SOFTWARE

APPLICATIONS

SECURE BROADBAND

INFRASTRUCTUREINTERNET

of SERVICESSERVICE-/USER-

FRIENDLY IT

NETWORKPARTICIPANTS

OPEN SERVICE DELIVERY

PLATFORM

NETWORKENABLER ANDFOUNDATION

Source: http://www.empolis.com/executive-forum/2007/Assets/PDF/Prof.%20Dr.%20Lutz%20Heuser.pdf

Page 22: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Internet of Services an IT perspective

Source: http://www.empolis.com/executive-forum/ 2007/Assets/PDF/Prof.%20Dr.%20Lutz%20Heuser.pdf

Page 23: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Internet of Services a Telco perspective

Source: British Telecom

3rd party services

BT services

Global network and computing

End customer created services

Concept- to-market

Lead-to- cash

Trouble-to- resolve

Servers Storage Convergedbandwidth

Common software building blocks

23

Page 24: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Internet of Services Questions for debate

• Are we going to see architectural tensions between the telco and IT service cultures?

• What is going to be in the network, what is going to be in the services/applications (e.g., location awareness, billing)?

• What will be the scope of services to be enabled in the Future Internet?

• Will this lead to a repositioning of industrial players or opportunities for new players?

• Can we miss the chance to provide opportunities for the EU service industry?

Source: Joao Da Silva, EC

Page 25: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Home Environments in FP7

Future & Emerging Technologies

Personal Environment

Home Environment

Robotic Systems

Intelligent Infrastructures

Social Challenges (health, inclusion,

mobility, environment, governments)

Content/Creativity (new media, learning,

culture)

Business/Industry (business, work,

manufacturing)

Trust/Confidence

Nano-electronics

Embedded Systems

Software & Grids

Knowledge/Cognitive Systems

Simulation and Visualisation

Communication Networks

Source: COM(2005) 119 finalhttp://europa.eu.int/comm/research/future/pdf/specifc_programmes/fp7sp_cooperation_en.pdf

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Amigo Event, Eindhoven (NL), 28 Feb 2008

Media Centre

PDA

Bluetooth andWi-Fi Phones

Game Console

Video walkmanWeb Tablet

Laptop

Users want their devices to work together and share content

Printer

IP STB and PVRTeleworkTelework

Voice and video Voice and video conferencingconferencing

Internet, Music and Internet, Music and TV/video everywhereTV/video everywhere

VoDVoD, Video , Video streaming, music streaming, music

download, storagedownload, storage

Home Home automation automation and Controland Control

TelemedicineTelemedicine

Home Environments in FP7 From focus on devices…

Source: Jeanne De Jaegher, EC

Page 27: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Network

Extended home

network

Home Environments in FP7 …via extended homes…

My Home

Source: Thierry Brefort, EC

Page 28: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Home Environments in FP7 …to a FI application area?

Sources: 3GPP, 3GPP2, Qualcomm, WiMAX Forumhttp://www.alexandria.unisg.ch/EXPORT/DL/38496.pdf

http://www.itu.int/osg/spu/publications/internetofthings/Second Life

Internet of Services, Service Web

Networks of the Future

3D Internet

Internet of Things

Future Internetin the

Intelligent Home Environment

Page 29: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

ETP SRAs

Road to WP2009-10

12/2007 03/2008 10/2008

ProposedOrientations(ICT Dirs)

Draft WP(ICT Dirs)

Full text for discussion

with ICTC

CommissionDecision

Full text for opinion

Consul- tation Reports

ISTAG Reports

FP&SP text

10/2008 11/2008

WP published

Call(s) published

05/2008 08/2008

Online consultation

Workshop reports

Note: dates are tentative

Road- mapping Reports

Consolidation workshop

reportIPPA report

Page 30: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

WP2009-10

• Continuity• Need to identify new challenges

that will drive research in S&S in the coming decade– Technology trends and priorities– Evolution in S&S research– Services in the Future of Internet– Longer term research

• Two calls vs one call• IPs vs STREPs

Your contributions are welcomed

Page 31: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Your input to WP2009-10

• Workshops–Longer term research –Services in the Future Internet

• Via roadmapping SSAs• Via ETPs and their SRAs• Via online consultation

–http://www.eu-ecss.eu/• Via event on 4-5 March 2008

Page 32: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

Conclusions

• Software is getting increasingly important• Building a strong European research and

industrial community in S&S• Future Internet likely overarching theme

for Challenge 1 in WP2009-10• Role for Intelligent Home Environment• WP 2009-10: Identify new challenges

that will drive research in the coming decade

Page 33: 20080228 European research on Service Engineering

Amigo Event, Eindhoven (NL), 28 Feb 2008

For More Information ...

FP7http://cordis.europa.eu/fp7/http://cordis.europa.eu/fp7/ict/

Software & Service Architectures and Infrastructureshttp://cordis.europa.eu/fp7/ict/ssai/home_en.html

Online consultationhttp://www.eu-ecss.eu/

AMIGOhttp://www.amigo-project.org/

E-mail<first name>.<last name>@ec.europa.eu

FP7http://cordis.europa.eu/fp7/http://cordis.europa.eu/fp7/ict/

Software & Service Architectures and Infrastructureshttp://cordis.europa.eu/fp7/ict/ssai/home_en.html

Online consultationhttp://www.eu-ecss.eu/

AMIGOhttp://www.amigo-project.org/

E-mail<first name>.<last name>@ec.europa.eu