1430 -1500 Mark Mitchell Information Governance- from concept to reality

28 May 2014 – Dubai, UAE

Information Governance: From

Concept to Reality Mark Mitchell, Global Information Management CoE

May, 26 2014 Public

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3 Public

What Is Information Governance?

Information Governance

A discipline that includes people, processes, policies, and metrics for the oversight

of enterprise information to improve the business value

High Value Information:

Optimized Business Processes

Smarter Business Analytics

Timely Mergers and Acquisitions

Compliance with Laws and Regulations

Process People

Policies &

Standards

Metrics


How quickly is your company’s data growing?

The total amount of global data is expected to grow to

2.7 zettabytes during 2012 – up

48% The total digital universe will reach

7.9 ZB in 20152

If each byte were a dollar bill, 7.9 zettabytes

would stretch from the sun to Pluto 18,000 times3

from 20111

1: IDC Predictions 2012: Competing for 2020, doc #231720, December 2011; 2: IDC Digital Universe Study, sponsored by EMC, June 2011;

3: http://www.youtube.com/watch?v=LzC3oouzXU4


What types of data does your company manage?

Structured data grew by more than

40% per year

Traditional content types, including

unstructured data, are growing by up to

80% per year

Gartner, Information Governance: 12 Things to Do in 2012, Published: 27 January 2012


Why is it important to manage your company’s data

effectively?

Poor data quality

is a primary reason for

40% of all business initiatives failing

To achieve their targeted benefits

Gartner, Inc., Measuring the Business Value of Data Quality, October 2011


What can happen if you don’t improve your company’s

information governance

of CIOs in regulated industries

will lose their jobs for failing to

implement the discipline of information

governance successfully

By 2016,

20%

Gartner Predicts 2012: Information Governance Programs Gain Traction, Published: 23 November 2011


Is your company investing enough for information

governance success?

Through 2016, spending

on governing information

must increase to five times

the current level to be successful

Gartner Predicts 2012: Information Governance Programs Gain Traction, Published: 23 November 2011


Does your company have the right technologies for

proper information governance?

Governance, though focused on

people and process, requires specific

technology to support and enforce its

practices — that is, to ensure

stewardship

The Emergence of Information Stewardship Applications for Master Data, Published: 11 June 2012


What are the top business issues where you need better

information governance?

metadata efficiency

legal-hold SFA application-integration

SE

C

content-management regulation

business-process SOX business-user roadmap

big-data quality audit HANA workflow shared-services

enterprise-standard traceability

compliance

CRM cost organizational-change

acquisition analytics

marketing security

strategy

Dodd-Frank FCC

ERP

multi-

use

-technolo

gy

co

ntr

ols

mig

rati

on

risk

em

bed

ded

-UI

breach HCM conversion


What does an information governance program include? Begin with a specific business goal that requires high quality information

People

Information ownership

and accountability

Information access

(who, when, where,

what)

Process

Data handling

(creation, updating,

deleting)

Information storing

(archiving, security)

Metrics

Data quality levels

Reporting (who,

when, what)

Policies and

Standards

Data definitions

Allowable values

Information architecture

Retention rules

Records Management

policies


So why is information governance so hard?

Insufficient business involvement

Poor information governance inside

the business process

Lack of integrated technologies to

support the end-to-end needs


SAP Solutions for Information Governance Can help you extend, transform, and know the value of your information

Extend Transform Know

Improve accuracy and efficiency of business processes

Reduce IT operations costs

Improve adherence to regulations

Increase business competitiveness

Reduce risk of project delays or cost overruns

Improve reliability of analytics

Improve quality of data sources

Increase end user productivity

Improve ROI of analytics initiatives


Information governance provides the discipline required

for enterprise information management

Before After

Mergers & Acquisitions

Improved Analytics

Business Process Efficiency

Compliance

Info

rmatio

n G

overn

an

ce

Enterprise Content

Management

Data Integration and Data

Warehousing

Master Data Management

Data Quality Management

Compliant Archiving/ System

Decommissioning

Business Goals EIM Initiatives

A

C

D B

Enterprise Architecture


Technologies EIM Solutions

Enterprise Architecture SAP Sybase PowerDesigner

Master Data Management SAP Master Data Governance, SAP NetWeaver MDM

Data Integration/

Data Quality SAP Data Services

Data Profiling/

Metadata Management SAP Information Steward

Business Rules Engine SAP NetWeaver Business Rules Framework

Business Process Management SAP NetWeaver Business Process Management

BI Dashboards and Scorecards SAP Information Steward or SAP BusinessObjects Dashboards

Process-centric Content Management SAP Enterprise Content Management by OpenText

Retention Management/

System Decommissioning SAP NetWeaver Information Lifecycle Management

SAP provides the comprehensive technologies required

for effective information governance

End to End Data Governance Demo


SAP Solutions for Enterprise Information Management Run better with complete and accurate information

Information Lifecycle

Management

Before After

A

C

D B

Data Quality

Management

Master Data

Management

Content

Management Enterprise

Modeling

Data

Integration

GOVERN


Rated as a market Leader in Data Quality, Data

Integration, and Enterprise Content Management by

Gartner and other leading analyst research firms

Rated by Forrester as Leader in Comprehensive

Integration Suites and BPM Suite rated Best Suited for

SAP-centric environments by Gartner

SAP Customers, Kraft Foods Inc. and Lexmark

International, are winners of Gartner MDM Excellence

Awards

Scored Highest in Bloor Research Data Profiling and

Discovery Market Report 2012

Rated Number One for Ease of Use & Functionality by

Passionned Research ETL Survey Report 2012

SAP Customer, Peachtree Data, Wins Innovation Award

by Information Management

Market leadership in Enterprise Information Management Industry recognition and customer success


Benefits for choosing

SAP Solutions for Information Governance

Operational

Efficiencies

Better

Business Decisions

Risk

Reduction

June 9 Riyadh

June 10 Dubai

June 11 Doha

SAP Technical Academy: Information Governance

From Concept to Reality

Agenda highlights: • Getting buy-in from your organization

for Data Governance initiatives

• Ability to assess and monitor data

quality

• Setup a data platform with support for

operational and analytical systems

• Improve and transform data to ensure

trust and quality

• Set master data standards

• Implementation services by Backoffice

Associates

© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Thank you

Contact information:

Mark Mitchell

Director, Platform Solutions Group

[email protected]

+44(0)7966 975862

mailto:[email protected]

Technology

1430 -1500 Mark Mitchell Information Governance- from concept to reality