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Presentation from SNW in Orlando on April 4, 2013 https://www.etouches.com/ehome/51356/105338/ Industry Perspective: Manage and Recover Data and Applications with Hybrid Cloud: When Minutes Matter Most Speaker: Larry Lang, CEO, Quorum Description: Did you know that business downtime can cost an Small to mid-sized business an average of $1,230 dollars per minute? So what happens when a disaster strikes a business? In this day and age it's only a matter of when-¦not if. Whether it's a hurricane or a server misconfiguration, companies need to have a disaster recovery solution in place in order to continue to operate, while their internal IT departments resolve the problem. Quorum's CEO, Larry Lang, will focus his session on the importance of going beyond traditional backup methods to implement a disaster recovery and management plan that enables business continuity and prevents costly downtime.
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Disaster Recovery with Hybrid CloudWhen Minutes Matter Most
Larry LangPresident and CEO
Quorum
It’s a digital world and businesses aremore dependent than ever on their IT systems
Downtime tolerance decreases asbusiness moves IT closer to customers
ESG Research Report2010
56% of companies with fewer than 25 servers said they could withstand
only one hour or less of downtime before losing revenue
or suffering other significant adversities.
Symantec SMB Disaster Preparedness Survey2011
28% Only
of SMBs have tested their backup plan.
Aberdeen Group 2012
$74,000
Downtime costs a mid-sized company
an average of
an hour.
Case Study: False Security in New Orleans
• October 25, 2010– Five years after Hurricane Katrina
• Parish of Orleans Civil District Court mortgage and conveyance database crashes– Index of thousands of mortgage records,
filling two floors• Cloud backup service stopped receiving good
updates in July, older records purged to save money– No testing to reveal problem
• New Orleans with no real estate records or transactions for over 3 months– About 179,000 paper records
manually re-entered• Clerk of Court Dale Atkins still employed
– Acting CTO Tynia Landry is not
Success Story: Hot or Not? at Midwestern Bank• September 13, 2011• Blade server firmware upgrade
introduces bug– False positive temperature readings
cause intermittent processor blade shutdowns
• Prevented processing of checks and deposits– Diagnosis, fix, and testing required
about 4 weeks• Fortunately, One-Click Backup, Recovery
and Continuity allowed continued operations
Lessons Learned: Business IT Disaster Recovery
Hardware Failure55%
Human Error22%
Software Failure18%
Natural Disas-ters5%
Top 4 Typesof Disasters
• Natural disasters grab headlines, but mundane problems more common
Facilities (fire, plumbing...)Hardware (disk failure, board burnout...)Software (BSOD, update gone rogue...)Human Error (deletion regret...)
• Small to mid-sized businesses are at risk of losing revenue, customers, and reputation
Typical recovery takes 30 hourswith average losses of $74k per hour
• Big gap between “ought to work” and “known to work”
Frequent testing only wayto bridge this gap
• Backups automated, yet most recovery still manual
It’s not about backup, but how fastyou’re back up
Quorum Disaster Recovery Report, Q1 2013
Traditional Backup• Lengthy restore—hours or
days• Infrequent, inconvenient
testing• Unwieldy, unsecure offsite
media
Issues with current options forprotecting servers, applications and data
Replicated Data Center• Costs more than double• Complex to integrate
and maintain multiple components
Cloud Backup (Storage)• Longer restore because of
limited download• Waiting for media shipments
7 vendor products230 manual pages
>700 lines of scripts3 TB download
>6 months @ 1.5 Mbps>3 days @ 100 Mbps
“More than 50% of the time, a full recovery attempt from tape will result in failure.”
Hurwitz and Associates
Was all data written?Can it be read?
How to be sure?
Traditional Backup Obsolete
• Assumed that disaster recovery involved replacing destroyed physical computers with new equipment
• Hours or days to purchase, rack, power, connect network, update operating system, install applications, restore data
• Testing involved similar costs and effort, and thus infrequent (quarterly in best practice)
COMPUTE
EASE OF USE
NETWORK
STORAGE
Quorum Converged Infrastructurefor Backup and Recovery
Virtualization
Monitoring
Migration(P2V&V2V)
BackupRepository
vSwitch
Deduplication
Secure Access
Automation
Hybrid Cloud
Plus One-Click Recovery and Continuity
One-Click RecoveryOnsite Appliance
One-Click Recovery Offsite/Cloud
Typical Business IT Environment
Failure or Disaster Disrupts Business Applications
Onsite forHigh Availability
One-Click Recovery Restores Business In Minutes
Offsite forDisaster Recovery
One-Click Recovery Restores Business In Minutes
Success Story: Learning from Local Disaster
• April 24, 2011– Devastating thunderstorms and tornadoes
claim lives, flatten homes, and ruin businesses around Tuscaloosa, AL
• Reno Refractories Morris, AL– Leader in metal foundry industry, offering full
line of quality refractory products and custom-designed precast shapes
• Nearby disaster prompts review of recovery plans– Symantec Backup Exec disk-to-disk-to-tape– Tapes in local bank safe deposit box,
too close for comfort– Insufficient testing
• Fortunately, One-Click Backup, Recovery, and Continuity provided instant recovery– Hybrid cloud combining onsite appliance and
offsite data center– Geographic diversity– Automated daily testing
Success Story: Prepared for Super Storm Sandy
• October 29-November 3, 2012– Super Storm Sandy
• 24 Seven International– International staffing company for creative
industries• Payroll and personnel records in
Manhattan office– Lost power for almost a week
• Recovery system allowed rapid shift of operations to Los Angeles office– “We tested each recovery node to make
sure it would come up OK, and we tested the synchronization between offices. During the storm, everything came up right away, according to plan. Working with the staff in LA, we were able to bring everything up within an hour.“— Doug Feltman, director of systems and
applications
Disaster Recovery with Hybrid CloudWhen Minutes Matter Most
• Business IT systems more important than ever– Even small- to medium-sized business demand recovery in minutes, not
hours or days – Prepare for major natural disasters and mundane problems with
hardware, software, and errors• New technology makes one-click recovery possible
– Hybrid cloud services– Virtualization– Source deduplication– Automation
• Dependable, easy and affordable– Recovery in moments– Restoration at your convenience– Daily automated testing now state of the art
One-Click Backup, Recovery and ContinuityHybrid Cloud and Appliances
Larry LangPresident and CEO
www.quorum.net
