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The top documents tagged [service quality attributes]
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Fulltext(Thesis)[1]
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Trustworthy Service Selection and Composition CHUNG-WEI HANG MUNINDAR P. Singh A. Moini
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Customer Service Strategy
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research on Pakistani banks
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Passenger’s Satisfaction towards Shatabdi Express Train in Punjab, India by vivek mahala
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Quality Mangement Assignment
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Physical Evidence. Important for…. Communicating service quality attributes Setting customer expectations Creating the service experience
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© 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 6-1 Operations Management Managing Quality Chapter 6
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