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The top documents tagged [service failsafing poka]
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Chap 08
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1 Chapter 7 Product Design and process Selection – Services Service Generalizations Service Strategy Service-System Design Matrix Service Blueprinting
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Service Processes Chapter 8. Service Strategy: Focus & Advantage Service-System Design Matrix Service Blueprinting Service Fail-safing Characteristics
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Chapter Service and Health Care Processes Chapters 7 and 8
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