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The top documents tagged [service desk activities]
Business
ITIL Process Management
10.342 views
Documents
The importance of the service catalogue to the service desk Colin Rudd, Chairman, itSMF UK Andrew Navin, ServiceDesk Consultant, ManageEngine
215 views
Business
Iti Lprocessmgmt
1.314 views
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Information Technology Infrastructure Library (ITIL) History, Concepts and Alignment to CobiT and ISO 20000
231 views