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The top documents tagged [selfservice quality]
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ISM 270 Service Engineering and Management Lecture 3: Technology in Services
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Chapter 05 Technology in Service McGraw-Hill/Irwin Service Management: Operations, Strategy, and Information Technology, 6e Copyright © 2008 by The McGraw-Hill
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Chapter – 5 Technology in Services 5 Service Management (5e) Operations, Strategy, Information Technology By Fitzsimmons and Fitzsimmons
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Technology in Services BMGMT 3101 | Service Operation Management Prepared by Facilitator’s Name
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ISM 270
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