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The top documents tagged [cx strategy]
Design
CX Journey Mapping Workshop - Intro & Activity 20130624
2.395 views
Marketing
20140704 Fast and Furious Customer Journey Mapping Oracle Banks
264 views
Technology
Selling the Value of a Customer Experience Strategy
552 views
Business
Around the World in One Day: Phileas Fogg and Customer Experience Management
702 views
Business
Ebook: Six Observations from the 2013 Forrester Forum
1.120 views
Marketing
BRAND IMPACT ON CUSTOMER EXPERIENCE PRESENTATION BY LEXDEN
382 views
Marketing
Linda shea iir total cx leaders - co presentation with shangri-la
53 views