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TELEPHONE BETTING Is another betting option to place a wager/bet over the phone All calls are being recorded for security purposes Customer may only have ONE Telebet account; Multiple account is not permitted and shall be deleted in the system

Telephone betting

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Page 1: Telephone betting

TELEPHONE BETTING

Is another betting option to place a wager/bet over the phone

All calls are being recorded for security

purposes Customer may only have ONE Telebet

account; Multiple account is not permitted and shall be deleted in the

system

Page 2: Telephone betting

How to create an account?

By signing up or register through website, www.msw.ph

Or, visit our Direct Outlets; Pagcor

Pavilion, Pagcor Angeles, Pagcor Cebu, Resorts World Manila, Dehadista Sports bar, King of Sports

Or, Call the MSW Customer Service

hotline 24/7 at 028866181

Page 3: Telephone betting

What to discuss to customer?

The MSW General Terms & Conditions and Pagcor Requirements

Betting procedures Deposit & Withdrawal Transaction

Procedures

Page 4: Telephone betting

How to fund your account?

Deposit in our Direct Outlets

Deposit through Banks

Resorts World Manila

CF Pavilion CF Angeles CF Cebu Dehadista Sports

bar King of Sports

BDO BPI RCBC Metrobank *For OTC transaction, customer should send the

deposit slip with system validation with username

*For Online transfer, send the successful screenshot of transaction

*Clear Copy of successful transaction should send to [email protected]

Minimum deposit is Php250 to activate the account

Page 5: Telephone betting

How to withdraw your fund/s?

Withdrawal through PAYOUT CARD

Customer should have and must use the MSW Payout Card

No minimum amount required of withdrawal

Maximum of withdrawal per month is Php500, 000

No banking fee or service charge 3-banking days of processing

Customer must call the CS Hotline on how can get

MSW Payout Card

Page 6: Telephone betting

How to withdraw your fund/s? Withdrawal through Bank Transfer

Customer should call the CS Hotline No minimum amount required of withdrawal Maximum of withdrawal per day is Php400, 000 Two (2) withdrawal transaction requests are free of

charge per month 3-banking days of processing

Withdrawal through Direct Outlets

For over-the-counter, maximum withdrawal amount is Php100, 000 with 24 hours interval

Page 7: Telephone betting

Important Reminders!

Customer can only place bets when s/he has funds on his/her account

Telebet Agents can only process bets if the customer answered his/her security questions and bet placed

Management has the right to suspend

customer’s account is s/he violated the MSW rules or policies.

Page 8: Telephone betting

Important Reminders!

Once the customer has a Telebet account, s/he can also place bets at the branch that has services of Self- Service Betting Terminal (SSBT)

Page 9: Telephone betting

How to place your bet?

Customer should call the MSW CS Hotline @ 02 8866180

Answer the questions provided by

Telebet Agent

Customer should say the word “Confirm” clearly to process the bet

Page 10: Telephone betting

Customer may check his/her confirmed bet details

by logging his/her username & password through website

Customer may check his/her statement of account

in deposit and withdrawal transactions Customer is able to change his/her password or

security answer anytime

What a customer needs to know?

Page 11: Telephone betting

Customer may place bets using mobile or desktop

TELEBET Call-back feature

Step 1: Log-in your Telebet account Step 2: Choose a match Step 3: Place a bet, confirm and request for a call back *a minimum bet of Php500 is required to use the call-back service Step 4: MSW CS will contact you to confirm the transaction You may check all transactions once you logged-in to website