Why We Need Diversity in Testing- Accenture

EUROSTAR

2017

WHY WE NEED

DIVERSITY IN TESTING

• RASA BONYADLOU

• MATTHIAS RASKING

In this webinar we will share some of our own experiences why diversity matters, give insights into how Accenture as a global firm is promoting diversity and how we are in the process of changing our attitudes and processes to make all of this sustainable.

ABSTRACT

Copyright © 2017 Accenture. All rights reserved. 2

INTRODUCTION

Copyright © 2017 Accenture. All rights reserved.

Matthias Rasking

• Principal Director within Accenture’s Advanced

Technology & Architecture practice

• Experiences: Certified expert in the area of Software

and Service Delivery processes and frameworks,

holding ITIL, TMMi and CMMI certifications.

• Accenture Europe Test Capability/Test automation

Lead

Rasa Bonyadlou

• Test Engineering Manager within Accenture’s Advanced

Technology & Architecture practice

• Experiences: 14+ years experiences with test

management

• Focus areas: test management, process improvement,

agile test,

• Test Capability Lead Accenture Denmark

3

• Diversity & Inclusion

• Why Inclusion & Diversity Is Important

• Where Are We Today?

• What Makes Us Different And Yet Similar

• Increase QA Team’s Diversity

• Testing Is Changing

• We Need Diverse Set’s Of Skils For Test

TABLE OF CONTENT


DIVERSITY & INCLUSION


FOCUSING ON INCLUSION & DIVERSITY IS A

BUSINESS IMPERATIVE, IN SEVERAL

DIMENSIONS


Employee

PERCEPTIONS &

EXPECTATIONS

ATTRACTING &

RETAINING BEST

TALENT

CREATING HIGH

PERFORMING TEAMS

• Heterogeneous teams solve

complex tasks better and are more

creative than homogeneous teams.

• Out-innovate and out-perform

others

• Greater diversity leads to financial

growth

• Our people expect it

• Companies that embrace diversity

and are competent at inclusion

enhance customer loyalty

• We want to mirror diversity in

society

• It is our core values - who we are

• Employees who are engaged are more

productive

• Being aware of our various cultural

influences helps us to be more

inclusive

6


WE TAKE A WIDE VIEW OF INCLUSION

AND DIVERSITY

Persons with disabilitiesEthnic diversity

Lesbian, gay, bisexual and transgender

Cross-cultural diversity

Women

7


WE ARE COMMITTED TO A GENDER BALANCE OF 50:50 BY 2025

8


150 K+ Women at Accenture nearly 40% of

workplace

40% Women new hires goal surpassed in

2016

30% Promotions to managing director

last year were women

25% Women managing directors world

wide by 2020

EuroSTAR Between 25% and 35%

WHERE ARE WE TODAY

9

NETWORKSWOMEN NETWORK

FLEXI WORKING

CULTURAL AWARENESS NETWORK

RECRUITMENTFEMALE INTERVIEWERS

CV SCREENING

FEMALE EVENTS

SOURCINGALL GIRLS SCHOOLS

NEW GRAD COURSES

CAREER CHANGES

MARKETINGDIVERSITY WORKSHOPS

JOB ADVERTS

LOCAL MEDIA

PROMOTIONSEVENTS

FEMALE FACTS

FEMALE SPEAKERS

ACTIONSKEY THEMES


FEW KEY ACTIONS FOR REACHING

OUR TARGET

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WHAT MAKES US DIFFERENT AND YET

SIMILAR

Geographic

Time zone

Cultural

Local Practices

People First

Technology

Structure

Process/Policy

RESPECT FOR THE INDIVIDUAL IN ACTION:

• Respecting Individuals and Individual Choices

• Promoting Non-discrimination

• Inclusion & Diversity Initiatives

AS AN EXAMPLE.. OUR ONBOARDING

PROCESS


WHY DIVERSITY IN TESTING

MATTERS?

Increase QA team’s diversity :

Critical thinking

Skilled tester is able to see the larger context of a feature while at the same time seeing the pieces that comprise it

Creativity

It takes creativity to figure

out how to test a feature,

what is the right data to

use, how many different

paths do you need to

traverse to cover all the

scenarios

Diverse testers better understand diverse end users

Each of us processing information in different ways

Communication

Critical path of

commination for a tester


TESTING IS CHANGING: BUSINESSES ARE

CHALLENGED TO COPE WITH THE SPEED OF CHANGE

CopyriCopyright © 2017 Accenture. All rights reserved.

ght © 2017 Accenture. All rights reserved.

Growing volume and

complexity

• Increasing complexity of

application landscape

• Rising expectations for

seamless customer experience

• Growing focus on

end-to-end quality

Accelerating business agility and speed

• Increasing pressure to quickly respond to changing marketplace

• Growing need to adopt engineering innovations—Agile and DevOps – for rapid and continuous (or ongoing) delivery

• Mounting pressure to improve productivity

Increasing dependency on digital

• Growing demand for digital technologies – social, mobile, analytics, cloud, the Internet of Things

• Increasing focus on performance and security vulnerabilities

• Increasing focus on usability

14

WE NEED DIVERSE SKILL SETS OF TEST…


…completely

eliminate

regression

defects?

…test new features

as they were needed

and your teams could

respond instantly to

changing business

conditions?

… employ a

“cognitive agent” as

a testing manager?

…use crowd

sourcing to test

your user experience

anywhere in the

world?

…test every new

release automatically

for security

vulnerabilities?

15


“Diversity makes our

business stronger

and more innovative

and, most important,

it makes the world a

better place.”

Pierre Nanterme, Chairman & CEO, Accenture

THE FUTURE WORK

PLACE IS AN EQUAL

ONE

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DIVERSITY IS A FACT

INCLUSION IS A

CHOICE

QUESTIONS