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FORTUNE FAVOURS THE BRAVE UX in large scale corporates UX CRAFT CAPE TOWN MEETUP – 26 FEBRUARY

UX CRAFT CAPE TOWN MEETUP - Fortune favours the brave

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Page 1: UX CRAFT CAPE TOWN MEETUP - Fortune favours the brave

FORTUNE FAVOURS THE

BRAVEUX in large scale corporates

UX CRAFT CAPE TOWN MEETUP – 26 FEBRUARY

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SIGNPOSTS

• MYTHS OF INNOVATION• MYTHS OF DESIGN

• WHY UX• WHY NOW• WHY NOT

• POLITICAL ECONOMY• CHAMPIONS AND CHEAPSKATES

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INNOVATIONaka “You are a special and unique flower”

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DESIGNDESIGNER DECIDER DEITY

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WHY UX

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IT PROVIDES AN INCREMENTAL FRAMEWORK FOR STEP CHANGEi.e. IT’S EXPLAINABLE TO BUSINESS AS A PROCESS – AND EFFECTIVE AS A STEP CHANGE

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WHY NOW

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UX - SO HOT RIGHT NOW!!!

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USERS EXPECT HELP ; AND GOOD HELP AT THAT…

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CHEAP COST OF SERVICING USERS = LOWER TCO = PROFIT

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WHY NOT

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CORPORATES NEED ROI _ AND DESPITE WHAT YOU’VE BEEN TOLD – THEY ARE GOOD AT MEASURING IT

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POLITICS & ECONOMY“All politics is local”

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PEOPLE ARE POLITICAL: GET OVER IT

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CORPORATESARE NOT DEMOCRACIES

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BUT THEY ARE PLACES WHERETEAMS WORK TO A COMMON GOAL

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PROJECT + OFFICE POLITICS• DON’T AVOID OR

IGNORE IT• BUT DON’T GET

INVOLVED IN IT

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LEARN THE LAY OF THE LAND….

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BUT ALWAYS BE SWITZERLAND

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CHAMPIONS & LUMBERGHSHow to help winners win, and convert those who can’t help

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STAKEHOLDERS ALWAYS MATTER

Except with regards to clip art…

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FIND YOUR CHAMPION

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CONVERT YOUR LUMBERGH

BY SHOWING VALUE TO THE BUSINESS IN THE WORK

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WE ARE ALL USERSAPPEAL TO THE FACTS AND RATIONALE

- DON’T SELL HYPE – - DON’T LOSE MOMENTUM –

- DON’T PROMISE WHAT ISN’T GOING TO BE ACHIEVED -

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THANK YOU