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Workshop facilitated by Steve Loos Operationalizing Your Org To Respond To Change

Steve loos agile operationalizing your org

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Workshop facilitated by

Steve Loos

Operationalizing Your Org

To Respond To Change

Introduction

Steve Loos

• Founder, Da Vinci Software

• Founder, ScoreMonster

• 17 years in IT

• Industries:

– Healthcare

– Banking

– Legal

– Sports

• Who’s here?

• Attendee expectations

• Interactive workshop - 30-40 minutes then

open discussion

Survey

Topics

• Definition

• Events

• Business Case

• How

• Readiness

• Hybrid-pitfalls

• Wrap up

• Operationalize the

organization?

High-performing teams are…

• Functional

• Flexible

Now we operationalize by making this

• Repeatable (key to being operationalized)

• Efficient

Functional Teams• Full stack capabilities (Vertical team)

• Trusted technology partners

• Testing: 25% manual / 75% automation

• Developer culture

– Test automation

– Unit testing

– Task stories

• Rotate Developers into SCM

• Diversify domain knowledge

• More?

Flexible

• Quickly re-org

• Separate development from

operations/support

• Project leadership consistency/foundation

• More?

Operationalize

• Repeatable = duplicate project team spin up– Keep that high-performing team in place!

– And use that team as a model

• Efficient = improve project team spin up time

Topics

• Definition

• Events

• Business Case

• How

• Readiness

• Hybrid-pitfalls

• Wrap up

• Expect Bob

What about Bob? Expect Bob

What are your change events?

Roundtable discussion

Each group come up with 3-5

change events.

(5 minutes)

Common Change Events

• Staffing

• Requirements

• Technology

• Funding

• Priorities

Topics

• Definition

• Events

• Business Case

• How

• Readiness

• Hybrid-pitfalls

• Wrap up

• Why Plan for

Change?

• Your Rewards

Why should we plan

for change?

Graph by http://www.solutionsiq.com/

http://www.agilemanifesto.org/

Your organizations readiness?

Roundtable discussion

(5 minutes)

Your Rewards

• React to the market quicker

• Stay on cutting edge of technology

advances

• Higher staff retention

– Keep staff challenged and engaged

– Offer more diverse roles and opportunities

• Improved work/life balance

• Others?

Topics

• Definition

• Events

• Business Case

• How

• Readiness

• Hybrid-pitfalls

• Wrap up

• Leadership

• Staffing Strategy

• Evangelize

• Development

• Operations

Leadership

IT and Business Execs/Managers/Product

Owners

• Understand and Engage

• Communicate and Evangelize

• Patience but while challenging staff

• Set goals

• Rotate leadership

Staffing: Wear Multiple Hats

• Product Owner can be an ScrumMaster

• Managers/Leads can be an Agile Coach,

ScrumMaster and/or Product Owner

• Testers can be a BA, Developer

• Developers can be a BA, Tester

Evangelize

• Market Initiatives and goals highly visible

– Post on walls

– Team meetings

– Performance reviews

– Intranet sites

– Others?

Be the Owner for a Day

What would you do to prepare your teams

for change?

Roundtable discussion

(5 minutes)

Development Culture

• Architecture to support platforms for a

portfolio of products

• Invest in research and development

• Test automation and Unit test baked into

the stories

• Developers and Testers tightly integrated

• Maintain transparency with “the business”

Operations

• Leverage SCM and Release Management

– Automated deployments

– Cloud-based testing environments

– Continuous integration

– Dashboards (technical and business)

• Engage client support into agile process

– Leverage their deep domain knowledge

– Make time for Ops stories!

Topics

• Definition

• Events

• Business Case

• How

• Readiness

• Hybrid-pitfalls

• Wrap up

Pulse check

Readiness Checklist• Leadership / PMO Support

• Training no, coaching yes!

• Agile Charter

• Collaboration Tools (TFS, Jira, Rally, etc)

• Flex space

• Domain Knowledge Dependencies

– Product

– Technical

• Software Configuration Management practices

• Test automation

• Others?

Topics

• Definition

• Events

• Business Case

• How

• Readiness

• Hybrid-agile

• Wrap upPitfalls

Hybrid-Agile Pitfalls

Discuss hybrid-agile pitfalls and come up

with 3-5 items.

Roundtable discussion

(5 minutes)

Hybrid-Agile Pitfalls

• Project plans vs road maps

– Dates/hours vs features/priorities

• Estimating stories in days/hours

• Loss of sprint cadence

• Waterfall testing

– Stories not tested

– 4+ week regression testing period

• Others?

Readiness Assessment

• Interviews with Stakeholders & Team

• About a Week in Length

Topics

• Definition

• Events

• Business Case

• How

• Readiness

• Wrap up • Almost lunch time!

In Closing…

Takeaways

• Embrace Bob

• Where many hats

• Invest in Dev Ops and Test automation

• Stay true to the spirit of agility

Resources

Available for various kinds of coaching & consulting

(Team, PMO, Product Owner, Executive)

[email protected]

LinkedIn:

www.linkedin.com/in/steveloos/