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Stay Positive. Manage reputation before review sites.
RepRevive.com
@getreprevive
@getreprevivereprevive.com
“a one-star increase in Yelp rating leads to a 5-9 percent increase in revenue”
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$$$$$2017: Millennials biggest spenders in USMillennials trust online reviews more than word of mouth
Online Reviews
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“We waited for 20 minutes and a kid with pink rabbit ears works there had a melt down. A refund would have been nice. ”
- Jill from Cornelius, NC
“Best hamburger I’ve ever had” - Frank from Charlotte, NC
This review is unnecessary.Customer just wants a resolution.
Problem with Reviews
This review gets buried. Controlled by review site “algorithms”
@getreprevivereprevive.com
Capture Feedback
1. System generates a custom branded survey and url.
2. Promote the url via email, social links, online ordering, receipts, cards, table tents.
3. Customers take 10 second survey, get segmented as promoters, passives or detractors.
4. Customers Redirected based on response.
How it Works
5. Negative reviews prevented and highly targeted email list created for future marketing.
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Interact with customers segmented into promoters, passives and detractors.
All feedback is captured and displayed in dashboard.
Manage feedback
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Monitor all reviews in one place.Receive alerts when new review posted.Take action on negative reviews instantly.
Reviews Monitoring
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Share positive reviews on Twitter, Facebook, Linkedin and Google +.
Reviews Sharing
Share with one click.
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Engage CustomersSee all customer feedback and establish a direct line of communication. Email customers directly, request reviews and encourage social interactions.
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Reviews snapshotGet snapshots of all customer reviews and visual reports that broken down by star rating, site, and date.
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White Labeled for AgenciesRepRevive is white labeled for resell to clients or provide added value.
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Leave us Feedback at reprevive.com/feedback
Questions?
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