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@johnjpeebles
“If you have a high churn (double digits) for your SaaS business, there’s something fundamentally wrong with
your product.”
@johnjpeebles
AttritionSlide
-4.0
-2.0
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
AttritionbyRevenue(%)
@johnjpeebles
Common Prescriptions1. Simplify the Product2. Improve the Product3. A/B Testing4. More Feedback5. Better User Stories